Hilton Garden Inn Gatlinburg

Hotels
•
Hilton Garden Inn
8.8 (797 reviews)
635 River Road , Gatlinburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Clean facilities
Comfortable stay
Cons:
Expensive for the quality
Limited amenities
Poor breakfast options

Categories

Cleanliness
9.29
Hotel was clean, had great common spaces.
Service
9.76
Awesome staff, very accommodating.
Location
9.5
Great location for nice restaurants and attractions.
Room Quality
7.75
Hated the room; typical cheap hotel room.
Amenities
8.28
Fitness center was great; pool was colder than expected.
Value for Money
7.74
Price for room was expensive for quality; limited amenities.
Food and Beverage
8.29
Breakfast was very poor for the price, but buffet could improve.
Overall Experience
9.76
Comfortable and peaceful place, highly recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:57

Property Description

Proximity to Great Smoky Mountain National Park
Located just steps away from the entrance of The Great Smoky Mountain National Park, Hilton Garden Inn Gatlinburg offers the perfect base for nature enthusiasts and hikers to explore the stunning surroundings.

Amenities for Relaxation and Convenience
Enjoy a refreshing dip in the indoor pool, keep up with your workout routine at the 24-hour fitness center, and take advantage of the convenient laundry facilities and business center during your stay at Hilton Garden Inn Gatlinburg.

Dining Options and Cozy Accommodations
Indulge in delicious meals throughout the day at The Great American Grill, unwind with a drink at The Pavilion Lounge, and retreat to comfortable guest rooms equipped with modern amenities like flat-screen TVs, microwaves, and mini-refrigerators, with the option for luxurious whirlpool tubs and cozy fireplaces.

Book your stay at Hilton Garden Inn Gatlinburg for a memorable and convenient mountain getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 797 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.5
Room Quality: 7.75
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 9.76
C
Carmela Leonides • family_with_children • us
10
2026-05-29 • via Nuitee
S
Stone • family_with_children • us
10
2026-05-26 • via Nuitee
B
Bounds • family_with_children • us
9
2026-05-21 • via Nuitee
R
Rumpole • solo_traveller • us
10
Pros:

Everything was great

2026-05-12 • via Nuitee
L
Lisa • family_with_children • us
10
I probably won’t here stay again because of the additional parking fee. Too many other options in town that offer free
Pros:

Excellent staff, wonderful location, super clean.

Cons:

I didn’t like the fact that our rooms were over $1200 and I still had to pay a $15 parking fee to park on the property. This started a few months back according to the front desk clerk.

2026-05-12 • via Nuitee
V
Valerie • couple • us
9
2026-05-12 • via Nuitee
B
Brenda • couple • us
10
Pros:

Had a queen suite, lots of room. It was very comfortable. Having a tv in the bedroom area and a tv in the living area was great.

2026-05-10 • via Nuitee
D
David • couple • us
8
2026-05-07 • via Nuitee
A
Allison • solo_traveller • us
9
2026-04-21 • via Nuitee
M
McDowell • couple • us
10
Pros:

Everything

2026-04-21 • via Nuitee
T
Tomas • family_with_children • cz
10
2026-04-20 • via Nuitee
S
sammir • solo_traveller • us
10
2026-04-19 • via Nuitee
G
Gamblin • solo_traveller • us
10
Pros:

Location, cleanliness, hot tub, overall great stay

Cons:

N/A

2026-04-18 • via Nuitee
I
Israel • family_with_children • us
10
Pros:

Every one was very nice to us. Thank you !

2026-04-06 • via Nuitee
C
Colton • couple • us
7
2026-03-31 • via Nuitee
R
Renaida • couple • us
9
Ok
Pros:

Location

Cons:

Paid parking

2026-03-27 • via Nuitee
R
Ron • couple • us
10
Pros:

I didn't eat breakfast. The burger and fries were delicious. The staff was very friendly.

2026-03-19 • via Nuitee
D
Donna • couple • us
5
2026-03-17 • via Nuitee
J
Josh • couple • us
10
2026-03-16 • via Nuitee
H
Henry • solo_traveller • us
7
Pros:

The river and closeness to downtown

Cons:

Wasn’t clean and towels were dirty

2026-03-15 • via Nuitee