Citizen Hotel

Hotels
7.2 (612 reviews)
960, Juhu Tara Road , Mumbai , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Fax/photocopying
Car hire
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Positive food experiences
Friendly staff
Cons:
Small rooms
Incompetent service
Poor Wi-Fi

Categories

Cleanliness
6.53
Cleanliness was mentioned positively, but overall conditions described suggest some areas need improvement.
Service
7.8
Service was generally appreciated, but there were instances of untrained staff which impacted satisfaction.
Location
8.54
Multiple reviews highlight the great location near the beach as a significant positive.
Room Quality
6.99
Some reviews noted small and old rooms, affecting the positive sentiment.
Amenities
7.02
Amenities were not frequently mentioned but some positive notes on food were noted. Wi-Fi needs improvement.
Value for Money
5.98
Discussions about high prices relative to the hotel standard suggest poor value for money.
Food and Beverage
7.53
Food was positively highlighted in several reviews, but improvements were suggested for breakfast quality.
Overall Experience
7.2
Overall experiences were mixed, with some guests content while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:16

Property Description

Stunning Beachfront Location
Directly situated on the popular Juhu Beach, Citizen Hotel Mumbai offers breathtaking views of the Arabian Sea, including mesmerising sunrise and sunset vistas.

Comfortable and Convenient Accommodation
All air-conditioned rooms at Citizen Hotel feature sea views and are equipped with a TV, sofa, and tea/coffee making facilities. En suite bathrooms with showers and 24-hour room service ensure a comfortable stay.

Convenient Amenities and Services
The hotel is a short drive from the airport and railway stations, offering free parking and easy access to transportation. Guests can also benefit from car rentals, day trip arrangements, a business centre, laundry services, and a 24-hour front desk.

Book now to experience a delightful stay at Citizen Hotel Mumbai with delectable dining options and impeccable service.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 612 reviews
Cleanliness: 6.53
Service: 7.8
Location: 8.54
Room Quality: 6.99
Amenities: 7.02
Value for Money: 5.98
Food and Beverage: 7.53
Overall Experience: 7.2
S
subodh • solo_traveller • in
8
Pros:

Good

2026-05-25 • via Nuitee
K
KARIM • solo_traveller • fr
8
2026-05-19 • via Nuitee
S
Subodh • solo_traveller • in
8
2026-05-18 • via Nuitee
S
Subodh • solo_traveller • in
8
2026-05-18 • via Nuitee
H
HANDORE • couple • in
10
Excellent value for money
2026-05-14 • via Nuitee
S
Saraiya • extended_group • in
7
Pros:

Good property i guess they have improved in recent years

2026-05-12 • via Nuitee
U
Urrvashi • solo_traveller • gb
8
2026-05-03 • via Nuitee
T
Thiwanka • couple • ae
3
Worst hotel ever
Cons:

WiFi dosent work , and they gave us two separate beds. They didn’t change even after multiple requests.

2026-05-03 • via Nuitee
F
Feys • family_with_children • be
9
2026-05-01 • via Nuitee
R
Roohani • solo_traveller • za
8
A very satisfactory 3 star experience.
Pros:

Friendly staff, clean rooms, good location.

Cons:

The noise.

2026-04-28 • via Nuitee
V
VIJAY • couple • in
4
2026-04-22 • via Nuitee
J
Jitendra • couple • in
10
Full pesa wasul
Pros:

Location is awesome
Beach view superb
Overall experience good

Cons:

Location
Restaurant
Food

Everything is best.

2026-04-09 • via Nuitee
A
Anuschka • couple • at
6
2026-04-09 • via Nuitee
J
Jithendra • family_with_children • se
8
2026-04-05 • via Nuitee
S
STEVE • family_with_children • gb
10
Citizen Hotel Juhu Mumbai
Pros:

Everything, superb location right on Juhu beach. Very good restaurant open to the beach. friendly staff, super room with sea views.

Cons:

Nothing

2026-04-05 • via Nuitee
F
Friedrich • extended_group • de
9
Pros:

sehr gutes indisches und kontinentales Frühstück

2026-04-05 • via Nuitee
Y
Yusuf • couple • ke
3
We feel cheated. Over priced and under delivered by way of guest satisfaction
Pros:

NOTHING PARTICULAR .
DISAPPOINTING IN ALL RESPECTS.
OVER PRICED FOR A SHITHOLE ROOM AND MISERABLE BREAKFAST.
THE HOTEL IS A TOTAL RIP OFF.
WE WILL NEVER EVER GO NEAR THIS PLACE FOR FEAR BEING REMINDED HOW CHEAATED WE FEEL.
YUSUF BAGHA.

Cons:

Everything.
No aspect of this place meets average standards
.

2026-04-03 • via Nuitee
F
Friedrich • extended_group • de
9
Pros:

Sehr gutes indisches und kontinentales Frühstück

2026-04-01 • via Nuitee
F
Friedrich • extended_group • de
9
Seit 18 Jahren bin ich dort , regelmässig und immer zufrieden
Pros:

Grosses indisches Frühstück und english breakfast. Ausreichend und gut

Cons:

Die Lage an der Juhu beach

2026-03-30 • via Nuitee
A
Ajay Kumar • couple • in
8
Good and comfortable
Pros:

Good location

2026-03-29 • via Nuitee