Crowne Plaza Shanghai Nanjing Road by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9.2 (3810 reviews)
No. 700 Jiujiang Road / No.719 East Nanjing Road , Shanghai , cn
+86 21 6145 8888

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Refund and payment process issues
Missing amenities

Categories

Cleanliness
8.95
Overall cleanliness mentioned positively, but one complaint about delay in service indicating a slight issue.
Service
9.45
Staff is described as friendly, welcoming, and providing good service consistently.
Location
9.95
Multiple reviews highlight the excellent location near shopping areas.
Room Quality
9.45
Rooms are new, spacious, and cozy according to reviews.
Amenities
8.45
A few missing amenities like a coffee machine noted; location may compensate.
Value for Money
8.45
Value perception might be affected by refund issues noted in reviews.
Food and Beverage
9.45
Breakfast options are commended as excellent with local and international choices.
Overall Experience
9.45
Despite issues, strong positive sentiments about location and staff experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:20

Property Description

Luxurious Accommodation
Experience luxury and comfort at Crowne Plaza Shanghai Nanjing Road, an IHG Hotel. The guest rooms feature a safety deposit box for your convenience.

Fantastic Amenities
Indulge in a buffet breakfast and unwind at the indoor pool during your stay. With a fitness centre and a restaurant on-site, you'll have everything you need for a perfect getaway.

Prime Location
Located in the heart of Shanghai, our hotel is just steps away from popular attractions like People's Square and Yu Garden. Explore the city with ease, knowing you have a 24-hour front desk and room service at your disposal.

Book your stay at Crowne Plaza Shanghai Nanjing Road, an IHG Hotel for a truly unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BFU

Location

Guest Reviews

9.2
Based on 3810 reviews
Cleanliness: 8.95
Service: 9.45
Location: 9.95
Room Quality: 9.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 9.45
Overall Experience: 9.45
T
Thomas • solo_traveller • fr
9
Pros:

Très bonne emplacement au centre de Shanghai proche de people’s square

2026-08-08 • via Nuitee
Q
Qassim • family_with_children • om
8
Pros:

Excellent breakfast with lots of variety. Superb central location with metro is connected to all other lines. Close to central Shanghai attractions. Close to resturants and a multiple halal options from economic to expensive one's

Cons:

Lack of personal touches in the room

2026-08-07 • via Nuitee
Z
Zahid • solo_traveller • pk
8
2026-08-07 • via Nuitee
X
Xin • family_with_children • us
10
2026-08-07 • via Nuitee
F
FAHAD • solo_traveller • sa
10
2026-08-07 • via Nuitee
E
Esat • solo_traveller • tr
8
2026-08-06 • via Nuitee
J
JOHN • couple • au
7
2026-08-06 • via Nuitee
E
Esat • solo_traveller • tr
8
2026-08-06 • via Nuitee
F
Fiing • solo_traveller • th
10
2026-08-05 • via Nuitee
J
Joyce • family_with_children • gb
9
2026-08-05 • via Nuitee
K
Karen • couple • ie
9
Fantastic hotel, great location, would stay again
Pros:

Location was fantastic to explore the city.
Breakfast was outstanding with so much choice.

Cons:

We stayed with friends, where one was wheelchair user. Staff were helpful and the hotel had a wheelchair access at the side of the hotel. But a few extra ramps in areas would be good. Getting up to the lounge area in the lobby and access to the pool.

2026-08-05 • via Nuitee
K
Khin Hnin • extended_group • mm
10
2026-08-05 • via Nuitee
M
Mjoody • solo_traveller • sa
10
2026-08-04 • via Nuitee
J
Jia Wei • solo_traveller • qa
10
2026-08-03 • via Nuitee
A
Aisa • couple • kz
10
2026-08-03 • via Nuitee
A
Ali Asghar • family_with_children • pk
7
Pros:

Good location
Comfortable and cozy
Clean and neat

2026-08-02 • via Nuitee
A
ASKAR • couple • kz
10
Было все очень хорошо,
Pros:

Да

Cons:

Да

2026-08-02 • via Nuitee
A
Akhtar • solo_traveller • ae
8
Top
Pros:

Le petit déjeuner aurait pu être compris dans l e prix sinon tout était top

Cons:

Personnel à l’arrivée un peu méprisant accueil un peu froid mais après c t bon

2026-08-02 • via Nuitee
S
SALICI • solo_traveller • tr
8
2026-08-02 • via Nuitee
V
Vivian • solo_traveller • tw
8
很棒的住宿地點
Pros:

地點很方便，周圍很多可以吃跟逛的地方。

Cons:

浴室排水孔似乎有點問題，每天淋浴時，浴缸都會積水，如果能處理好應該會更好。

2026-08-02 • via Nuitee