Oum Palace Hotel & Spa

Hotels
8.5 (1541 reviews)
12 Rue Kamal Mohamed , Casablanca , ma

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.64
Several reviews noted issues with cleanliness, such as a dirty bathroom and unclean room.
Service
9.11
Positive sentiments regarding staff assistance and helpfulness were frequent, especially from reception.
Location
9.15
Many reviews praised the hotel's convenient location near attractions and transport.
Room Quality
8.6
Rooms were generally described as comfortable and clean, though expectations varied.
Amenities
8.63
Standard amenities available, some reviews mentioned the absence of expected hotel services.
Value for Money
8.59
Described as a good deal if getting a good rate; expectations should be managed.
Food and Beverage
7.64
Reviews pointed out that the breakfast options were subpar and lacked variety.
Overall Experience
8.61
Overall satisfaction with the stay, considering location and service despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:51

Property Description

Luxurious Accommodation and Dining
The Oum Palace Hotel & Spa in Casablanca offers 4-star accommodation with individually decorated rooms and suites. Guests can enjoy traditional Moroccan cuisine at Volubilis Restaurant or opt for international dishes at Al Yacout Restaurant.

Relaxation and Wellness
Complete with a Hammam and sauna, the hotel's spa provides a tranquil escape for guests looking to unwind. Various relaxation and beauty treatments are also available, ensuring a rejuvenating stay.

Convenient Amenities
Located in the business district and near the Medina, the hotel offers free Wi-Fi and private parking, catering to both business and leisure travelers. Each room comes with satellite TV, a desk, and a private bathroom for utmost comfort.

Book your stay at Oum Palace Hotel & Spa for a delightful blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an existing bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1541 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
H
HASSNA KHALED • solo_traveller • fr
9
Pros:

Super hôtel avec des chambres larges et confortable, personnel sympa, le buffet du petit déj était très bon, très bon emplacement.

2026-06-20 • via Nuitee
M
Maguette mbaye • solo_traveller • sn
10
Pros:

Tour

Cons:

Seulement l’écran téléviseur dans le restaurant est allumé que quand le maroc joue ce que je trouve discriminatoire

2026-06-18 • via Nuitee
B
Boualam • solo_traveller • ma
10
Hôtel de qualité
Pros:

Le personnel, l'accueil et la restauration

Cons:

Le parking dans la rue.

2026-06-18 • via Nuitee
L
Lydia • couple • fr
8
2026-06-18 • via Nuitee
B
brahim • solo_traveller • ma
8
Pros:

Le réceptionniste a été très gentil et très accueillant

2026-06-17 • via Nuitee
M
Maguette mbaye • solo_traveller • sn
10
Pros:

Oui

2026-06-17 • via Nuitee
T
Tanju B. • solo_traveller • tr
9
Pros:

Hotelin yeri harika personel yardımsever güleryüzlü

2026-06-17 • via Nuitee
O
Oumar • solo_traveller • sn
6
2026-06-17 • via Nuitee
K
Khayangayanga Dave • solo_traveller • ug
9
Fantastic stay at Oum Palace Hotel Casablanca Morocco🇲🇦
Pros:

I was upgraded to a Suite with made my stay superb

Cons:

Delay dating checkin

2026-06-16 • via Nuitee
J
JiHye • solo_traveller • kr
7
모텔기분나는 호텔이고 조식은 채소가 있엇음
Pros:

위치는 이동에 편함 2박11만원정도 조식포함이라 컨디션은 그냥 저냥햇지만 가성비 평타

Cons:

단체관광전용호텔인듯

2026-06-16 • via Nuitee
A
Abid • solo_traveller • es
9
Pros:

La chambre
Le personnels
La situation centre ville

2026-06-16 • via Nuitee
N
Natalia • solo_traveller • ae
7
Pros:

Central location near medina, railway station
Walking distance to hasan mosque
Variable breakfast with fresh cofffe, fruits, arabic sweets, variety of omelettes and salads
Helpful reception and concierge if you need take a taxi etc
Kettle and mini fridge in the room

Cons:

Slow lift, no balcony

2026-06-16 • via Nuitee
A
Alexander • solo_traveller • ca
6
2026-06-16 • via Nuitee
S
Siham • extended_group • ma
7
Pros:

Petit déjeuner copieux, emplacement

2026-06-15 • via Nuitee
C
caroline • family_with_children • fr
5
Décevant
Pros:

Le prix. L' emplacement est très bien. Le petit déjeuner d un très grand choix. Problème de propreté des verres cependant.

Cons:

Je n ai pas apprécié l accueil, le service parking avec le mail d informations après notre départ, l attente à l arrivée et au final la saleté dans les lits.

2026-06-15 • via Nuitee
A
Andreas • couple • de
4
2026-06-15 • via Nuitee
K
Kaouthar • couple • ma
6
2026-06-15 • via Nuitee
P
Pál Antal • solo_traveller • hu
10
2026-06-15 • via Nuitee
B
Bezzat • solo_traveller • ma
8
2026-06-14 • via Nuitee
A
Abdouli Atef • solo_traveller • tn
8
2026-06-14 • via Nuitee