Oum Palace Hotel & Spa

Hotels
8.5 (1954 reviews)
12 Rue Kamal Mohamed , Casablanca , MA
+212 661-112439

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.64
Several reviews noted issues with cleanliness, such as a dirty bathroom and unclean room.
Service
9.11
Positive sentiments regarding staff assistance and helpfulness were frequent, especially from reception.
Location
9.15
Many reviews praised the hotel's convenient location near attractions and transport.
Room Quality
8.6
Rooms were generally described as comfortable and clean, though expectations varied.
Amenities
8.63
Standard amenities available, some reviews mentioned the absence of expected hotel services.
Value for Money
8.59
Described as a good deal if getting a good rate; expectations should be managed.
Food and Beverage
7.64
Reviews pointed out that the breakfast options were subpar and lacked variety.
Overall Experience
8.61
Overall satisfaction with the stay, considering location and service despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:51

Property Description

Luxurious Accommodation and Dining
The Oum Palace Hotel & Spa in Casablanca offers 4-star accommodation with individually decorated rooms and suites. Guests can enjoy traditional Moroccan cuisine at Volubilis Restaurant or opt for international dishes at Al Yacout Restaurant.

Relaxation and Wellness
Complete with a Hammam and sauna, the hotel's spa provides a tranquil escape for guests looking to unwind. Various relaxation and beauty treatments are also available, ensuring a rejuvenating stay.

Convenient Amenities
Located in the business district and near the Medina, the hotel offers free Wi-Fi and private parking, catering to both business and leisure travelers. Each room comes with satellite TV, a desk, and a private bathroom for utmost comfort.

Book your stay at Oum Palace Hotel & Spa for a delightful blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1954 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
M
Mamadou abdoul • solo_traveller • sn
10
Beau séjour.Je recommande l'hôtel
Pros:

Emlpacement idéal. buffet à améliorer.Chambre correcte et propre

Cons:

L'enregistrement

2026-10-17 • via Nuitee
S
Sultan • solo_traveller • sa
10
إقامة رائعة وضيافة مغربية أصيلة، والأخ رشيد عنوان للرقي ودماثة الأخلاق، وتجربة السبا والحمام المغربي كانت استثنائية وتست
Pros:

تجربة إقامة رائعة ومميزة بكل المقاييس في Oum Palace Hotel & Spa، حيث الراحة وحسن الضيافة والخدمات الراقية التي جعلت إقامتي في الدار البيضاء أكثر جمالًا.

وأخص بجزيل الشكر والتقدير الأخ رشيد، الذي كان مثالًا رائعًا في دماثة الأخلاق ورقي التعامل وكرم الضيافة. لقد كان في قمة التعاون والاهتمام، ولم يتردد لحظة في تقديم المساعدة والعون والإرشاد بكل رحابة صدر وابتسامة صادقة. بالفعل، شخصية تستحق كل الثناء والتقدير، ونموذج مشرّف لحسن الضيافة المغربية.

أما السبا (SPA) فكانت تجربة استثنائية بكل معنى الكلمة، وخصوصًا الحمام المغربي الذي استمتعت به كثيرًا. تجربة رائعة من الاسترخاء والراحة والعناية، مع خدمة مميزة جعلتها من أجمل لحظات إقامتي.

كل الشكر لإدارة الفندق وجميع العاملين، وخصوصًا الأخ رشيد وفريق السبا، على حسن الاستقبال والاهتمام بالضيوف. بالتأكيد تجربة تستحق العودة والتكرار بكل سرور. 🌹🇲🇦

Cons:

لم أواجه أي ملاحظات سلبية تستحق الذكر، فقد كانت إقامتي مريحة وممتعة، والخدمات مميزة، وتعامل العاملين على مستوى عالٍ من الاحترام والاحترافية. أتمنى لهم دوام النجاح والتميز.

2026-10-16 • via Nuitee
C
Can • solo_traveller • ma
9
Pros:

Personnel très serviable

Cons:

Pas de remarque particulière

2026-10-10 • via Nuitee
G
Giovanni • solo_traveller • fr
8
2026-10-10 • via Nuitee
Z
Zied • solo_traveller • it
10
2026-10-09 • via Nuitee
I
Ibtissam • family_with_children • nl
4
2026-10-08 • via Nuitee
B
Bellouch • family_with_children • ma
8
2026-10-07 • via Nuitee
B
Barkoumi • solo_traveller • ma
10
2026-10-07 • via Nuitee
M
MahmOud • solo_traveller • jo
7
2026-09-19 • via Nuitee
A
Ahmed • couple • eg
10
2026-09-18 • via Nuitee
M
Mohamed • solo_traveller • it
9
Pros:

Dopo che mi ha deluso una struttura che ho prenotato tramite Bouking sempre a Casablanca, vado in giro per trovare un alloggio poi alla finì arrivo a questo albergo e trovo un ragazzo di nome si chiama achraf era molto gentile, il guardiano pure tutto sommato una struttura completa di tutto molto professionale, di pulizia proprio il top

2026-09-18 • via Nuitee
R
rachid • couple • it
10
Top
Pros:

Tutto pulito ben organizzato
Staff top

Cons:

Niente

2026-09-17 • via Nuitee
B
Barre • solo_traveller • sn
6
2026-09-16 • via Nuitee
J
John • solo_traveller • us
5
To call this hotel a palace is a major over statement. It is with and tired. Air conditioning barely works, even in the
Pros:

Breakfast was decent and bountiful and included omelette bar

Cons:

Virtually non existent air conditioning. Rooms in desperate need of a modern update. No swimming pool

2026-09-14 • via Nuitee
S
Said • family_with_children • ma
9
2026-09-13 • via Nuitee
H
Hassan • family_with_children • fr
7
2026-09-05 • via Nuitee
S
Souha • family_with_children • tn
7
2026-09-05 • via Nuitee
S
safdar • couple • gb
10
2026-09-04 • via Nuitee
H
Hussein • solo_traveller • ae
9
2026-09-03 • via Nuitee
H
Hussein • solo_traveller • ae
9
2026-09-03 • via Nuitee