Oum Palace Hotel & Spa

Hotels
8.5 (1487 reviews)
12 Rue Kamal Mohamed , Casablanca , ma

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.64
Several reviews noted issues with cleanliness, such as a dirty bathroom and unclean room.
Service
9.11
Positive sentiments regarding staff assistance and helpfulness were frequent, especially from reception.
Location
9.15
Many reviews praised the hotel's convenient location near attractions and transport.
Room Quality
8.6
Rooms were generally described as comfortable and clean, though expectations varied.
Amenities
8.63
Standard amenities available, some reviews mentioned the absence of expected hotel services.
Value for Money
8.59
Described as a good deal if getting a good rate; expectations should be managed.
Food and Beverage
7.64
Reviews pointed out that the breakfast options were subpar and lacked variety.
Overall Experience
8.61
Overall satisfaction with the stay, considering location and service despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:51

Property Description

Luxurious Accommodation and Dining
The Oum Palace Hotel & Spa in Casablanca offers 4-star accommodation with individually decorated rooms and suites. Guests can enjoy traditional Moroccan cuisine at Volubilis Restaurant or opt for international dishes at Al Yacout Restaurant.

Relaxation and Wellness
Complete with a Hammam and sauna, the hotel's spa provides a tranquil escape for guests looking to unwind. Various relaxation and beauty treatments are also available, ensuring a rejuvenating stay.

Convenient Amenities
Located in the business district and near the Medina, the hotel offers free Wi-Fi and private parking, catering to both business and leisure travelers. Each room comes with satellite TV, a desk, and a private bathroom for utmost comfort.

Book your stay at Oum Palace Hotel & Spa for a delightful blend of luxury and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an existing bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1487 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
J
Jasmin • solo_traveller • fi
3
2026-05-31 • via Nuitee
N
Nabil • solo_traveller • ma
10
2026-05-29 • via Nuitee
M
Margaux • couple • fr
8
2026-05-29 • via Nuitee
A
Al Baraka El Mahfoud • solo_traveller • ma
6
2026-05-28 • via Nuitee
F
Ferenc • solo_traveller • hu
10
Nagyon jó szálloda
Pros:

Rendkívüli barátságos recepciós, nagyszerű szalloda közel a Medinahoz, piachoz, busszal is elérhető a Hassan mecset

Cons:

Nem volt ilyen

2026-05-28 • via Nuitee
N
Nigel • solo_traveller • nz
6
Pros:

The buffet breakfast was exceptionally good!

2026-05-28 • via Nuitee
M
Mosunmola • couple • ie
10
The staff and everything about the hotel was great. I will definitely be back
Pros:

Everything

Cons:

Nothing

2026-05-28 • via Nuitee
T
tai hsiung • solo_traveller • tw
6
2026-05-27 • via Nuitee
M
Merve • couple • tr
8
2026-05-27 • via Nuitee
A
Aya • solo_traveller • sa
9
Pros:

كل شيء جميل

2026-05-26 • via Nuitee
T
Tareq • solo_traveller • se
10
الفندق في قلب كازا. وقريب من كل شيئ ونضيف جدا والوجبات محترمه
Pros:

كل شيئ

Cons:

لا شيئ

2026-05-26 • via Nuitee
R
rob • solo_traveller • nl
10
Pros:

Prachtig hotel dichtbij ale bezienswaardigheden en openbaar vervoer

2026-05-26 • via Nuitee
T
Tobias • solo_traveller • de
7
2026-05-25 • via Nuitee
Μarianna • solo_traveller • gr
10
Pros:

Great location, very spacious rooms, very clean. Nice breakfast (buffet) and very helpful staff. The photos depict the reality.

Cons:

Did not have available cash for exchange

2026-05-25 • via Nuitee
L
Lilia • solo_traveller • ch
8
2026-05-25 • via Nuitee
A
abdullah • solo_traveller • ca
9
2026-05-24 • via Nuitee
I
Ilenia • couple • ch
10
Un buon momento di relax
Pros:

Struttura internazionale, grande e ben attrezzata. Posizione perfetta vicino la old medina. Parcheggio davanti all’albergo e buffet per ogni pasto con una vasta gamma di scelte. Decisamente consigliato.

Cons:

Sentivamo un po’ il rumore del traffico dalla strada ma temo che fosse per via di un difetto della finestra.

2026-05-24 • via Nuitee
M
Mohamed • solo_traveller • es
8
2026-05-22 • via Nuitee
A
Aissam • solo_traveller • ma
10
2026-05-22 • via Nuitee
M
Marie • couple • fr
10
Un séjour idyllique
Pros:

Nous avons été surclassé dans une suite d’au moins 50m2 avec un salon une terrasse au 9ème étage avec vue sur Casablanca pour un prix défiant toute concurrence
Le lit était grand et confortable
La salle de bains avec douche a l’italienne
Des notre arrivée nous avions notre place de stationnement réservée et un voiturier a emmené la voiture dans un garage et lors de notre départ la voiture nous attendait juste devant
Le personnel de la réception était charmant et aux petits soins nos valises ont été montés par un bagagiste jusqu’a notre chambre
Le petit déjeuner était grandiose nous n’avons pas pu tout gouté des fruits des pâtisseries des plats chauds en quantité et qualité

Cons:

Peut être quelques rénovations par endroit

2026-05-21 • via Nuitee