LOTTE CITY HOTEL Mapo

Hotels
•
Lotte City Hotels
9 (2882 reviews)
109, Mapo-daero, Mapo-gu , Seoul , kr
+82260091000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean room
Good location
Friendly staff
Nice amenities
Good food
Cons:
Housekeeping issues
Limited power outlets
Some room conditions

Categories

Cleanliness
8.25
Mixed reviews regarding cleanliness; some issues noted with housekeeping.
Service
9.75
Staff are frequently described as friendly and helpful.
Location
9.25
Location is highlighted as convenient and easy to access.
Room Quality
8.25
Some comments about old room style and issues with windows.
Amenities
9.25
Good variety of amenities, including convenient access to services.
Value for Money
8.75
Generally good value, although some felt it could be better.
Food and Beverage
9.25
Breakfast and food options received positive feedback.
Overall Experience
9.25
Overall satisfaction with the stay, though some minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:55

Property Description

Luxurious Amenities and Convenient Location

LOTTE City Hotel Mapo offers a luxurious stay with an indoor pool, fitness centre, and parking. Enjoy the convenience of being steps away from Gongdeok Subway Station.

Comfortable Rooms and Dining Options

Relax in well-equipped rooms featuring a desk, flat-screen TV, and modern bathrooms. Indulge in a buffet of Western delights at restaurant Naru.

Exploration Made Easy

With easy access to major attractions like Yeouido IFC Mall and Itaewon, guests can explore the city effortlessly. Don't miss out on the vibrant Hongdae and Sinchon areas just a short ride away.

Book now for a memorable stay at LOTTE City Hotel Mapo!

Important information:

Please note that all guests, including children, need to provide a valid ID, government-issued ID, passport, or student ID at check-in.

The name on the passport should correspond to the name on the reservation and the guest staying at the property.

Please note that the use of the swimming pool will incur an additional charge of KRW 20000 per day per adult and KRW 10000 per day per child under the age of 13.

Please note that the swimming pool is available from 08:00 to 12:00, and from 13:00 to 22:00.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 2882 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
Александр • couple • ru
10
Район хороший цена качество очень соответствует!
2026-07-04 • via Nuitee
A
Adelino André • solo_traveller • ch
7
2026-07-04 • via Nuitee
昱仲 • extended_group • tw
9
2026-07-04 • via Nuitee
S
Syed • family_with_children • ca
8
Amazing
Pros:

Hotel is centrally located with easy access to public transportation. Amenities were adequate. The staff is very friendly but there is a definite language barrier that was a bit of an obstacle. Other than that the staff was very polite abd ready to help.

Cons:

Pool should not have to be a paid amenity and if so booking.com should specify it in the listing and it is not. We found out after we got the confirmation email from the hotel and since this was a last minute booking we had no choice but to accept.
That being said the hotel staff went above and beyond to suggest a work around that worked for us so kudos to the lotte city hotel mapo staff 👏 for their efforts 👌

2026-07-04 • via Nuitee
M
Mayaka • couple • jp
10
2026-07-03 • via Nuitee
松井 • solo_traveller • jp
8
Basically, nice and reasonable.
Pros:

Breakfast was very nice. The coffee was especially delicious. The location is very close to the exit of the subway station.

Cons:

The windows in the room could have been a bit cleaner.

2026-07-02 • via Nuitee
A
ALEKSANDRA • couple • ru
10
2026-07-02 • via Nuitee
L
Lismey • solo_traveller • kr
4
Disappointment with a room that smelled like cigarettes
Pros:

I can only say two positive things:
- A big thank you to the young man who handled my check-in. Even though he had lost his voice and could barely speak, he did everything he could to help me when my card was declined and I had to pay in cash. I really hope the hotel recognizes this young man’s effort and starts using an international POS terminal so that visitors from Europe can pay without any trouble.
- The subway station is right at the hotel entrance.

Cons:

- You find a welcome note when you enter the room, announcing that the hotel has been recently renovated and is smoke-free. But to my surprise, my room STANK OF CIGARETTE SMELL. That’s how it was the whole week.🤮
- A restaurant that only offers a buffet with ridiculous prices for solo travelers.
- Despite the high nightly rates, you had to pay extra to use the pool—and even to wear a swim cap—or else you weren’t allowed in. Absurd.
- It’s a bit far from downtown, so you had to take the subway if you wanted to enjoy Seoul’s nightlife because there’s nothing interesting around the hotel.

2026-07-02 • via Nuitee
D
Dennis Oliver • couple • de
8
Pros:

Room size and silence

Cons:

Rooms could slowly use renovation, stains on carpet, marks on walls

2026-07-02 • via Nuitee
S
Stephanie • family_with_children • vn
7
Decent property but needs a deep room cleaning
Pros:

Loved the location and access to the subway. Front desk and housekeeping staff were friendly. Also very convenient to have multiple dining options on B1 and a pharmacy and 7-11 onsite. Beds were also comfortable, huge TVs and nice shower/tub.

Cons:

Our room was dirty with someone else’s hair still on the walls of the shower, filthy carpet and sofas covered in hair too. It was wonderful having a separate living room, but it was very dark with no windows. Not related to hotel but the employee at 7-11 was extremely rude.

2026-07-02 • via Nuitee
S
Su Yun • solo_traveller • us
10
2026-07-01 • via Nuitee
H
HÜSEYİN • solo_traveller • tr
10
Pros:

Konum hariç herşeyi iyiydi

2026-07-01 • via Nuitee
W
Wei Husan • couple • tw
9
2026-07-01 • via Nuitee
S
Shynar • couple • kz
2
Приехали рано, попросились посидеть в лобби, но они покоя не давали хотели чтобы освободили лобби
Pros:

Расположение только понравилось

Cons:

Сотрудники очень не приветливые и ничего не понимают обьяснялись переводчиком все равно нп понимают

2026-07-01 • via Nuitee
M
majed • solo_traveller • sa
8
Pros:

Nearby metro station
Clean room

Cons:

Outdated
Little bit far from the center

2026-06-30 • via Nuitee
L
Lee • solo_traveller • pl
9
Pros:

.

Cons:

.

2026-06-30 • via Nuitee
J
Jawharah • couple • sa
7
Pros:

The hotel is good overall, but I don’t think it deserves a 4-star rating. It feels more like a 3-star hotel. The price is relatively high considering that breakfast is not included. There is no luggage porter service, the lobby is quite small, and there is no concierge. However, the location is convenient, especially with the subway station nearby

Cons:

The biggest disappointment was the star rating. On Booking.com, the hotel was listed as a 4-star property, but the sign at the hotel entrance showed 3 stars. This was confusing and created expectations that were not met. Overall, the hotel felt more like a 3-star hotel than a 4-star one.

2026-06-30 • via Nuitee
M
Mariafelicia • extended_group • it
9
2026-06-29 • via Nuitee
S
Sophia Agnes • solo_traveller • nz
8
Not cheap but exceeded expectations, comfy and super convenient
Pros:

Exceeded expectations, way more access to amenities and convenience than expected, better location too

Cons:

Staff not get my down under Wnglish and always advising the more expensive option eg. Taxi to airport when next door subway direct airport access w elevator

2026-06-29 • via Nuitee
渡邉 • solo_traveller • jp
7
2026-06-29 • via Nuitee