Fairfield by Marriott Inn & Suites Columbus Hilliard

Hotels
•
Fairfield Inn
8.6 (185 reviews)
5520 Maxwell Place , Columbus , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Food quality poor

Categories

Cleanliness
8.21
There were spiders in the room and dirty sheets were mentioned, indicating cleanliness issues.
Service
9.99
The staff was described as great, friendly, and helpful throughout multiple reviews.
Location
9.72
The motel's convenient location near restaurants and shopping was positively noted.
Room Quality
7.67
Some rooms were in need of work and reported issues indicate a need for improvement.
Amenities
8.7
Amenities were generally well-rated, but the pool was closed during the visit.
Value for Money
8.16
Additional charges were noted with complaints about the overall value.
Food and Beverage
7.21
Food quality was criticized in a review, indicating dissatisfaction.
Overall Experience
9.18
The overall atmosphere was pleasant, with recognized staff but notable issues that impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 05:21

Property Description

Convenient Location
Located just 15.6 km from downtown Columbus, the Fairfield Inn & Suites Columbus offers easy access to the city's main attractions.

Comfortable Accommodation
Guest rooms feature free Wi-Fi, well-lit work desks, cable/satellite channels, and iron with ironing board, ensuring a comfortable stay for all guests.

Complimentary Amenities
Enjoy a free continental breakfast daily, including freshly brewed coffee, cereal, and fresh fruit. Guests can also grab a cup of coffee in the lobby 24/7.

Ready to experience comfort and convenience in Columbus? Book your stay at Fairfield Inn & Suites Columbus now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 185 reviews
Cleanliness: 8.21
Service: 9.99
Location: 9.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 9.18
Y
Yolaunda • solo_traveller • us
10
2026-05-28 • via Nuitee
C
Carol • couple • us
10
2026-05-27 • via Nuitee
S
Steven • extended_group • us
8
2026-05-20 • via Nuitee
N
Narendranatha • solo_traveller • us
7
2026-05-17 • via Nuitee
D
David • couple • us
4
If your just looking to sleep is the only way I'd recommmend
Pros:

The bed was very comfy!! Most front desk staff were nice

Cons:

1. We had asked for noone to enter our room and had dnd on door, guess at some point it fell on floor (even tho I asked the cleaner herself to skip us) came in from walking to truck 15 minutes tops and not 1 but 3 people were moving/touching and "picking up". This hotel didn't have safes in room while we had just went shopping had meds, cash, and my husband carrys (legally).. then the cleaners thought the situation was. Funny. Also one of the main reasons we booked was for heated pool. It isn't heated at all. I ad.staff about it they didn't care. We wound up staying 4 nights instead of just 1 but only because we didn't wanna have to move all our stuff from shopping and luggage and the price for Monday was the same as Saturday crazy for the small room . Plus no microwave and tub is very small.

2026-04-25 • via Nuitee
H
Holly • family_with_children • us
10
Pros:

Receptionist was exceptionally helpful and pleasant and engaging.

2026-04-03 • via Nuitee
N
Nikhil • extended_group • us
8
2026-04-01 • via Nuitee
F
Frank • couple • us
9
2026-01-20 • via Nuitee
S
SCOTT • couple • us
9
Pros:

Clean

Cons:

Extra charges at check-in - taxes. I'm asking for reinbursement.

2026-01-19 • via Nuitee
J
Jameela • couple • us
5
Cons:

The Tv and iron did not work.

2026-01-15 • via Nuitee
A
Andrew • couple • us
10
2026-01-06 • via Nuitee
G
Gabriel • family_with_children • mx
9
2025-11-27 • via Nuitee
C
Christina • solo_traveller • us
3
Mediocre.first time I stayed it was great this time the bed was rock hard Definitely not worth it
Pros:

The staff was great. The room needed work and for some reason they are charging me an additional 27.38 and I was alone and no damage and cleaned up after myself

Cons:

Tub needs refinished. There were spiders in room, a damaged area by tub

2025-11-24 • via Nuitee
N
Nancy • couple • us
10
Great weekend getaway
Pros:

Front desk was exceptionally helpful. Breakfast was good. The motel is within walking distance to restaurants and shopping at Westpointe Plaza. I got a great deal at a store called Uptown Cheapskate. We would definitely stay here again.

2025-09-28 • via Nuitee
B
Barbara • partner
8
Pros:

Nice place to stay overnight while passing by on the highway across the country. Clean, well equipped facility with pleasant staff.

2025-09-25 • via Nuitee
Z
Zachary
10
Pros:

Clean environment and friendly staff

2025-09-21 • via Nuitee
D
Dontayes • partner
2
Pros:

Dirty sheets and poor customer service

2025-09-08 • via Nuitee
G
Gudishetty • family_with_children • us
10
Pros:

all is good

2025-08-31 • via Nuitee
J
Jason
10
Pros:

Very friendly and helpful staff

2025-08-20 • via Nuitee
V
Victor • couple • us
10
2025-08-03 • via Nuitee