Hyatt Centric the Pike Long Beach

Hotels
•
Hyatt
8.6 (1055 reviews)
285 Bay Street , Long Beach , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Very good central location; walkable to attractions
Clean and spacious rooms with comfortable beds
Rooftop pool with great views
Large showers and roomy bathrooms
Good for tourists and nearby restaurants/shops
Cons:
Paid parking / lack of consistent validation
Inconsistent cleanliness (dirty sheets, restroom issues, trash liners)
Maintenance problems in some rooms (shower issues, broken door handle)
Fragile streaming/network connection in rooms
No complimentary water or breakfast; higher on-site/store prices
Pool noisy or water quality issues at times

Categories

Cleanliness
8.1
Mixed signals: multiple guests praised cleanliness and 'very clean' rooms, but there are notable issues reported (dirty bed sheets, restroom not clean, trash cans without liners, carpet causing luggage drag).
Service
9
Generally described as friendly and helpful front-desk and staff across many reviews, though a few reports cite poor handling of maintenance complaints and lack of apology or compensation.
Location
9.5
Consistently highly praised: ideal central location, walkable to pier, aquarium, downtown, restaurants and tourist attractions; frequently called a major strength.
Room Quality
8.5
Mostly positive: spacious rooms, comfortable beds and large showers noted frequently, but occasional serious maintenance problems (shower issues, broken door handle, variable room views) were reported.
Amenities
8.4
Rooftop pool is a repeated highlight and rooms have good features, but some issues mentioned (noisy or cloudy pool water on weekends, fragile in-room streaming system, parking logistics).
Value for Money
7.9
Perceived as mixed-to-low value due to paid parking (no consistent validation), extra early check-in fees, no complimentary water/breakfast, and high store/pricing complaints.
Food and Beverage
8.3
Limited mentions: no complimentary breakfast and store prices high, but many nearby restaurant options; overall neutral-to-slightly-below expectations.
Overall Experience
9.1
Overall positive guest sentiment: many describe excellent stays, convenient location and helpful staff; negatives (cleaning/maintenance/parking) reduce but do not dominate impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Luxurious Amenities
The Hyatt Centric the Pike Long Beach boasts an array of luxurious amenities, including a year-round heated outdoor rooftop pool & bar for ultimate relaxation. Each guest room is equipped with modern conveniences like a flat-screen satellite TV, coffee-making facilities, and an en suite bathroom with premium toiletries.

Convenient Facilities
Guests can take advantage of the fitness center, business center, and laundry facilities during their stay. The hotel also offers a 24-hour front desk, multiple on-site bars and restaurants, ensuring a seamless and enjoyable experience for all visitors.

Prime Location
Situated centrally in Long Beach, this hotel provides easy access to top attractions such as The Queen Mary and the Aquarium of the Pacific. With Long Beach Airport just a short drive away, the Hyatt Centric the Pike Long Beach is the perfect choice for both leisure and business travelers.

Experience luxury and convenience at the Hyatt Centric the Pike Long Beach - book your stay now!

Important information:

Self-parking is available at the Pike Parking Garage located directly across the street from the hotel at Bay and Cedar Avenue.

Please note that in and out privileges are not allowed. This parking facility is not operated by the hotel so we are unable to apply parking charges to your guestroom. Please contact them for rates. Hyatt The Pike Long Beach will validate parking vouchers for complimentary 2 hours.

When booking 5 or more rooms, different policies apply. For more information, please contact the property directly.

All renovation work will occur Monday through Saturday between 09:00 and 17:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Guest Reviews

8.6
Based on 1055 reviews
Cleanliness: 8.1
Service: 9
Location: 9.5
Room Quality: 8.5
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.3
Overall Experience: 9.1
K
Katrin • couple • de
10
Pros:

War super, sehr sauber und freundliches Personal

Cons:

-

2026-10-29 • via Nuitee
P
Peter • couple • gb
10
Beautiful and friendly environment
Pros:

Location and ambiance were ideal. Very buzzy and friendly atmosphere.

Cons:

N/a

2026-10-28 • via Nuitee
M
Michael • couple • us
8
My stay was nice and the staff were helpful and friendly.
Pros:

Room decor, Streaming network, Shower, pool

Cons:

Streaming network was fragile and required too many steps to connect and stay connected. Kept cutting off.
Not enough towels racks or hooks in the bathroom. I didn't like the elevator card system

2026-10-28 • via Nuitee
M
Michael • couple • gb
9
Welcoming
Pros:

Great position!

Cons:

All good

2026-10-28 • via Nuitee
M
Margie • solo_traveller • us
2
Pros:

The roof top pool

Cons:

Our room was terrible. It took my whole strength to shut off shower. When I said something to front desk all they said was, “Did you call engineering?” Also, someone before us had pulled door handle off. Front desk did not apologize or offer a discount. We paid a $25 early check in fee, which easily could have been waived due to a very poor room. I made reservations for another couple also. They were put on the top floor with a view and we were on the 4th floor with a view of air conditioners.

2026-10-26 • via Nuitee
R
Rebecca • family_with_children • gb
9
2026-10-25 • via Nuitee
E
Estela • family_with_children • us
7
2026-10-24 • via Nuitee
A
Arlene • family_with_children • us
10
2026-10-20 • via Nuitee
S
Stephen • couple • gb
10
Relaxing ivernight stay pre cruise.
Pros:

Location for our needs.

Cons:

Nothing

2026-10-19 • via Nuitee
A
AniiC • solo_traveller • cl
9
Buen descanso
Pros:

Habitación amplia, camas muy cómodas y la pisicina con excelente vista. Buen ubicación, puedes caminar al pier, acuario y downtown.

Cons:

La alfombra no deja arrastrar las maletas por los pasillo 😅

2026-10-11 • via Nuitee
J
Jasmine • solo_traveller • us
9
Pros:

Nice clean rooms huge shower, close to the pike outlet shops and restaurants

Cons:

Area can be pricey

2026-10-10 • via Nuitee
W
Wendy • family_with_children • us
9
Excellent stay in a central area for all you Long Beach activities.
Pros:

The room was very spacious. The beds were super comfortable and arranged in a way that gave you some semblance of privacy. Traveled with my mom so she had plenty of space on her side of the room and I did on mine as well so it was great.

Cons:

There was no complimentary water in the room. Had to go down to the lobby to get it. No complimentary breakfast either and parking wasn't validated.

2026-10-09 • via Nuitee
S
Simon • solo_traveller • au
7
Pros:

Good size room

2026-10-08 • via Nuitee
D
deborah • family_with_children • us
9
Comfortable and relaxing
Pros:

It was nice and clean

2026-09-19 • via Nuitee
L
Liz • couple • us
10
Todo muy bien Serca de restaurante y tiendas
Pros:

Todo en excelente condition, lo recomiendo

Cons:

Nada. Todo muy bien

2026-09-19 • via Nuitee
J
Juan • couple • ec
8
2026-09-16 • via Nuitee
M
Marlene • extended_group • us
10
2026-09-16 • via Nuitee
R
richie • couple • au
10
2026-09-15 • via Nuitee
A
Amyn • couple • us
6
It was a decent spot due to location which added value
Pros:

I liked that everything is walkable.

Cons:

I didn’t like how we have to pay for parking at general parking structure. The hotel should be able to validate because if you think about you get many tourist so of course they are going in and out of the hotel going to different places and we shouldn’t have to pay every time we leave because if we leave 4 times in no out of the parking that’s 4 times we have to pay. Also the bed sheets were dirty like if they did not wash them they had makeup stains the restroom wasn’t clean as well. The trash cans should have bags in them i felt bad everytime i would throw something in the trash

2026-09-14 • via Nuitee
A
antonio • couple • us
9
It was a one day stay and everything was great
Pros:

Location

Cons:

Nothing I disliked

2026-09-11 • via Nuitee