Karma Sanctum Soho Hotel

Hotels
•
Design Hotels
8.4 (811 reviews)
20 Warwick Street , London , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Interesting decor
Cons:
Cleanliness issues
High breakfast cost
Room decoration needed

Categories

Cleanliness
7.86
Tables full of empty glasses and lack of toilet roll in bathrooms affected the cleanliness perception.
Service
9.33
Efficient and friendly staff, with individual recognition of exceptional service.
Location
9.37
Very central and convenient location with easy access to attractions.
Room Quality
7.82
Rooms in need of redecoration and issues with room readiness upon check-in.
Amenities
8.35
Interesting hotel amenities but some like the rooftop jacuzzi were unavailable.
Value for Money
8.31
Breakfast pricing was considered high, affecting overall perceived value.
Food and Beverage
7.36
Some food items were subpar, such as warm Prosecco and old fish.
Overall Experience
8.83
Mixed feelings but special moments were noted, leading to an overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Rooftop Garden and Cinema

The Sanctum Soho Hotel in London's West End offers a unique experience with its rooftop garden featuring a 24-hour bar and an onsite cinema. Guests can unwind in style and catch a movie under the stars, creating unforgettable memories during their stay.

Wild Heart Restaurant and Hot Tub

Indulge in exquisite dining at the Wild Heart Restaurant, where vintage-glamour décor meets modern British cuisine. After a delicious meal, guests can relax in the outdoor hot tub, enjoying the ultimate in luxury and comfort at this boutique hotel.

Luxurious Rooms and Modern Amenities

Each individually styled room at Sanctum Soho Hotel boasts a bespoke design, free WiFi, and a plasma flat-screen TV. With amenities such as a minibar, iPod docking station, and Templespa toiletries in the modern en-suite bathrooms, guests are treated to a truly lavish experience.

Experience the epitome of luxury and style at Sanctum Soho Hotel - book now for an unforgettable stay in the heart of London's vibrant West End.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 811 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.36
Overall Experience: 8.83
A
Antje • couple • de
10
2026-06-06 • via Nuitee
S
Simon • couple • gb
10
Great place to stay and really friendly staff
Pros:

Very quirky, clean. Very friendly staff. Great room and enjoyed the roof top bar. Just an all round great place to stay. Location great for theatre we went to too. Thank you

Cons:

There wasn’t anything!

2026-05-31 • via Nuitee
M
Mehmet • solo_traveller • tr
3
2026-05-30 • via Nuitee
S
Sarah • couple • gb
10
Perfect stay
Pros:

The location was excellent, the room was really comfortable and the air conditioning was the best we have had in a long time. Staff were really friendly and helpful.

2026-05-30 • via Nuitee
S
Sarah • family_with_children • gb
10
2026-05-29 • via Nuitee
J
Jennifer • couple • gb
9
Excellent stay. Would recommend.
Pros:

Excellent location

Cons:

Dark corridors

2026-05-26 • via Nuitee
F
Fiona • couple • us
8
The perfect location
Pros:

Great location, decent sized rooms.

Cons:

N/a

2026-05-26 • via Nuitee
S
shane • solo_traveller • gb
9
2026-05-25 • via Nuitee
C
Christina • solo_traveller • at
10
2026-05-24 • via Nuitee
K
Kirsty • solo_traveller • gb
9
Pros:

Great vibe and aesthetic.
Comfortable beds and plenty of amenities.
Welcoming, friendly staff.
Fabulous roof terrace and lounge.

Cons:

Could have done with a working larger light in our room.

2026-05-24 • via Nuitee
K
Kim • solo_traveller • us
4
2026-05-20 • via Nuitee
B
Brad • couple • gb
10
2026-05-16 • via Nuitee
R
richard • solo_traveller • gb
1
Terrible hotel. You have been warned.
Pros:

Location in the centre of town. There is a roof top hot tub and bar.

Cons:

Small room. Bizarre design. Dark (which may week mask a whole lot of stuff!?). Restaurant was closed. But, I strongly recommend that you don't use this hotel because they take a 150 pound deposit and you will have to fight for a number of weeks to get it back. Quite disgraceful!!! I will never go back, neither should you.

2026-05-16 • via Nuitee
K
Katia • couple • ch
10
Un excellent séjour dans un hôtel très agréable et un personnel très sympa
Pros:

Très bel espace , un très grand confort , une grande chambre et super douche et salle de bain. Situation optimale

2026-05-09 • via Nuitee
J
Jen • extended_group • gb
10
Great!
Pros:

The location was great! Staff very friendly, rooms lovely just what we needed!

2026-05-05 • via Nuitee
G
graham • couple • gb
10
Excellent
Pros:

Great food and staff

Cons:

Nothing

2026-05-05 • via Nuitee
B
Barbora • solo_traveller • cz
10
Pros:

Great hotel in great location. Hidden gem. Will come again.

2026-05-04 • via Nuitee
M
Marc • couple • de
9
Pros:

Tolle Lage, sehr schöne, saubere Zimmer, cooles Ambiente
Personal sehr freundlich

Cons:

Am Wochenende nachts laut, da in unmittelbarer Nähe eines Nachtclubs

2026-05-04 • via Nuitee
C
chus • solo_traveller • es
9
2026-04-29 • via Nuitee
A
Andy • solo_traveller • gb
8
2026-04-29 • via Nuitee