Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Interesting decor
Cons:
Cleanliness issues
High breakfast cost
Room decoration needed

Categories

Cleanliness
7.86
Tables full of empty glasses and lack of toilet roll in bathrooms affected the cleanliness perception.
Service
9.33
Efficient and friendly staff, with individual recognition of exceptional service.
Location
9.37
Very central and convenient location with easy access to attractions.
Room Quality
7.82
Rooms in need of redecoration and issues with room readiness upon check-in.
Amenities
8.35
Interesting hotel amenities but some like the rooftop jacuzzi were unavailable.
Value for Money
8.31
Breakfast pricing was considered high, affecting overall perceived value.
Food and Beverage
7.36
Some food items were subpar, such as warm Prosecco and old fish.
Overall Experience
8.83
Mixed feelings but special moments were noted, leading to an overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Rooftop Garden and Cinema

The Sanctum Soho Hotel in London's West End offers a unique experience with its rooftop garden featuring a 24-hour bar and an onsite cinema. Guests can unwind in style and catch a movie under the stars, creating unforgettable memories during their stay.

Wild Heart Restaurant and Hot Tub

Indulge in exquisite dining at the Wild Heart Restaurant, where vintage-glamour décor meets modern British cuisine. After a delicious meal, guests can relax in the outdoor hot tub, enjoying the ultimate in luxury and comfort at this boutique hotel.

Luxurious Rooms and Modern Amenities

Each individually styled room at Sanctum Soho Hotel boasts a bespoke design, free WiFi, and a plasma flat-screen TV. With amenities such as a minibar, iPod docking station, and Templespa toiletries in the modern en-suite bathrooms, guests are treated to a truly lavish experience.

Experience the epitome of luxury and style at Sanctum Soho Hotel - book now for an unforgettable stay in the heart of London's vibrant West End.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 844 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 7.36
Overall Experience: 8.83
M
Mark • couple • gb
10
2026-07-25 • via Nuitee
F
Fulvio • couple • ar
8
2026-07-25 • via Nuitee
C
Celeste • extended_group • us
9
Staff was exceptionally kind and made efforts to be as helpful as possible!
2026-07-23 • via Nuitee
K
Kerry • couple • za
8
We enjoyed our stay here despite the cramped space.
Pros:

Excellent location, comfortable bed. Loved the quirkiness of the decor. Very friendly and helpful staff. Suitable for a 2 night stay and a reasonable price for central London.

Cons:

The room is very small with no cupboards or shelving to store clothes. The basin in the shower was a bit of a challenge. It was suitable for 2 nights but any longer would be a challenge in terms of space.

2026-07-20 • via Nuitee
L
Lisa • couple • gb
10
2026-07-19 • via Nuitee
J
Joanne • solo_traveller • gb
10
2026-07-19 • via Nuitee
T
Tim • couple • gb
8
Very good, excellent staff, lovely bedroom and good aircon. Location spot on.
Pros:

Lovely room, great location, easy to walk to from Piccadilly and Soho.

Cons:

Electrics are dodgy, some power points stopped working. Water leaked under the shower door in to the main bedroom.

2026-07-15 • via Nuitee
M
Mark • extended_group • ie
7
Pros:

Bed
Clean bathroom
Location

Cons:

Hot tub was cold
Restaurant was closed on Sunday

2026-07-13 • via Nuitee
M
Melinda • family_with_children • au
10
2026-07-08 • via Nuitee
M
Mariusz • solo_traveller • pl
10
2026-07-07 • via Nuitee
A
Alastair • solo_traveller • bh
7
A bit tired and not really a work hotel
Pros:

Location, AC, nice shower

Cons:

Cramped, dark, no wardrobe, no hangers

2026-07-03 • via Nuitee
R
Reto • couple • ch
10
2026-07-03 • via Nuitee
S
Sam • extended_group • gb
10
Karma, peace and happiness - a jewel in the crown of Soho
Pros:

Quirkiness, comfortable beds, so clean. Brilliant aircon. Location location location - amazing. Oh and the staff were simply the best I’ve ever come across in any hotel I stayed at - Faye, Barbara and Casey. Such an asset. We have already booked to return.

Cons:

Nothing

2026-07-03 • via Nuitee
B
Beedell • couple • gb
9
Wonderful hotel - will definitely stay again.
Pros:

Friendly staff, quirky decor, comfortable beds and unobtrusive air con, excellent food at reasonable prices.

Cons:

Sticky staircase rails.

2026-06-28 • via Nuitee
I
ian • couple • gb
9
2026-06-27 • via Nuitee
C
Carolyn • couple • us
7
Great spot except for the smell.
Pros:

Great location, air conditioning, quiet.

Cons:

The overwhelming use of air fresheners in the common areas. It was overpowering. Som one with odor sensitivity would have had to find another hotel.

2026-06-26 • via Nuitee
T
TheNathanJames • solo_traveller • gb
9
Pros:

Rooftop bar and room were lovely. Great staff

Cons:

It was good

2026-06-26 • via Nuitee
P
Phil • couple • gb
8
2026-06-25 • via Nuitee
P
PABLO VITORIO • couple • br
10
2026-06-25 • via Nuitee
M
Mark • extended_group • gb
10
2026-06-23 • via Nuitee