Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Inconsistent cleanliness
Subpar breakfast

Categories

Cleanliness
8.01
Some reviews mention cleanliness issues and poor maintenance.
Service
9.48
Consistently praised as friendly and helpful by multiple reviews.
Location
9.52
Multiple reviews highlight excellent location close to attractions.
Room Quality
8.47
Mixed sentiments, with some rooms being comfortable and others noted as small.
Amenities
8.5
Basic amenities are mentioned; some issues with the pool area.
Value for Money
8.46
Generally considered fair given the mixed feedback.
Food and Beverage
8.01
Some negative feedback regarding breakfast options.
Overall Experience
9.18
Overall, guests had a positive experience despite a few negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:31

Property Description

Luxurious Accommodation
Jo-An Palace, nestled in the heart of Rethymnon, offers 70 elegantly decorated rooms and suites equipped with state-of-the-art amenities, ensuring a comfortable stay with a touch of luxury.

Gastronomic Delights
Indulge in fine cuisine at the "Main Street 1978 Café-Bar", where you can savor delectable meals and beverages throughout the day. Don't miss the chance to unwind on the terrace with a cocktail and soak in the tranquil ambiance.

Rooftop Oasis
Experience unparalleled views of the city from the rooftop pool (seasonal: April to October) and bask in the sun with a refreshing drink in hand. The attentive staff, available 24/7, ensures a seamless and memorable stay.

Book your stay at Jo-An Palace now to enjoy a perfect blend of luxury, convenience, and hospitality.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

8.7
Based on 176 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 9.18
A
ACHILLE • solo_traveller • fr
8
Pros:

La proximité du centre historique.

2026-09-18 • via Nuitee
A
Anthony • couple • fr
3
2026-09-17 • via Nuitee
J
Jean François • couple • fr
6
Un produit bien calibré mais sans charme
Pros:

proximité de la vieille ville
bon petit déjeuner
acceuil affable
propreté

Cons:

Pas de parking .
La douche n’est pas dans la salle de bains ( minuscule) mais dans la chambre ce qui est inédit et peu pratique.
Le décor très froid évoque davantage un hotel d’affaires qu’un hébergement de tourisme .

2026-09-17 • via Nuitee
N
Niels • couple • be
7
Pros:

Great location near Old Town, friendly staff, smooth checkin process

Cons:

Room design quality feels more 3 than 4 stars

2026-09-14 • via Nuitee
K
KRISTIAN • solo_traveller • gr
7
2026-09-09 • via Nuitee
C
celine • couple • fr
8
Oui pour la proximité
Pros:

Proximité du centre
Facilité pour se garer
Établissement moderne ,piscine sur le toit
Accueil chaleureux

Cons:

Le petit déjeuner rien de surprenant
Chambre trop petite
Tu te douches et tu inondes tout ,dommage
Rien pour poser ta valise
La piscine un peu sale

2026-09-05 • via Nuitee
E
Ekaterina • couple • at
10
2026-09-02 • via Nuitee
E
Erika • couple • it
9
2026-08-31 • via Nuitee
E
Emmanuel • extended_group • be
8
Agréable séjour
Pros:

Très central, proche du centre ville à pieds. Très agréable piscine en rooftop !

Cons:

Douche petite

2026-08-24 • via Nuitee
S
Süral • extended_group • tr
10
2026-08-22 • via Nuitee
M
Maricela • family_with_children • it
8
Cons:

Non trovavo parcheggio, e quindi c'è un problema. Bagno era rotto qualcosa e si allagata tutti giorni.

2026-08-22 • via Nuitee
F
F8554TKj_rgenl • Friends getaway • Tallinn, Harju County
6
Normal quality hotell near Retyhmno Old Town
Pros:

Overall, a good-quality hotel with the old town and sandy beach nearby.
The restaurant has a limited Buffett selection of food. Dinner is okay, but drinks are charged extra.
There is also a small pool bar on the rooftop, which is a great place to relax.

2026-08-21 • via Tripadvisor
J
JOEL • extended_group • fr
9
Séjour agréable
Pros:

Emplacement idéal et personnel très serviable

Cons:

Petit déjeuner moyen. Le pain n’est pas très bon et le buffet manque de fruits frais coupés et variés

2026-08-10 • via Nuitee
M
moshe • extended_group • il
10
2026-08-08 • via Nuitee
M
Milan • couple • rs
8
Fine.
Pros:

The breakfast was good. The location is good, close to the park and old town.

Cons:

The parking was a lottery.

2026-08-07 • via Nuitee
G
georgis306 • Couples
10
Amazing hotel in a good location!
Pros:

Everyone was very kind and helpful , but Olga was the best!Big thanks to all the staff!!!We will definitively come back ;)

2026-07-21 • via Tripadvisor
F
Freya • couple • gb
9
Pros:

Lovely hotel, very central to everything for a very good price. They welcomed us with a lovely bottle of wine and fresh fruit for our anniversary which really made our stay! Thank you

2026-07-20 • via Nuitee
C
compaore • couple • nl
9
heel goed netjes en leuk
Pros:

personeel aardig en goed
kamer ook goed

Cons:

mocht meer eten bij het ontbijt

2026-07-17 • via Nuitee
8
824hm • Couples • Sollentuna
8
Near old town!
Pros:

Nice room but small.
The reception people had excellent servicealso the bar. The cleaning was not so good.
Small terrass with pool, not room for everyone. Beakfast okey. We did not try the evening food but it was included in our room.
The best that it was so near the old town!

2026-07-16 • via Tripadvisor
O
Olivia • couple • gb
7
A central boutique hotel with lots of nearby amenities
Pros:

I liked the location, staff and modernised rooms

Cons:

Some of the rooms have not yet been modernised causing our group to move from room to room but the staff were very accommodating

2026-07-13 • via Nuitee