Hampton Inn Richmond - Airport

Hotels
•
Hampton Inn
8 (191 reviews)
421 International Center Drive , Sandston , US
+1 804-226-1888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable bedding
Convenient/close to airport
Free/reliable shuttle service (noted)
Good breakfast and coffee
Generally friendly staff in some reports
Convenient location and nearby stores
Cons:
Unexpected parking fees/unclear parking policy
Inconsistent/unfriendly service (front desk, housekeeping lapses)
Somewhat dated or worn rooms
Gym closed / amenities not always available
Incidental/deposit charges not well explained
Noise issues (slamming doors)
No in-room safe noted by guests

Categories

Cleanliness
8.8
Multiple reviewers repeatedly called the hotel 'super clean' or 'very clean'; some noted dated rooms but overall housekeeping and room cleanliness were reported positively.
Service
7
Mixed to negative reports: several guests described unfriendly front-desk staff, missed housekeeping service and poor handling of guest areas (gym/lobby). A few comments noted friendly/helpful staff, but service consistency was an issue.
Location
9.2
Very strong sentiment around location — repeatedly praised as close to the airport, convenient, and in a good area; shuttle service noted positively.
Room Quality
7.6
Rooms described as comfortable (bedding praised) but somewhat dated, dark in places and showing wear in spots; generally adequate for short stays.
Amenities
7.8
Breakfast and shuttle receive positive mentions; negatives include a closed gym during stays, lack of in-room safe for valuables, and unclear parking policies/fees.
Value for Money
6.8
Several guests complained about unexpected parking fees, incidental deposits and perceptions of high price for perceived value; others cited good price and convenience.
Food and Beverage
8.8
Breakfast and coffee were frequently described as good or decent, with multiple compliments to the buffet and morning offerings.
Overall Experience
8
Mixed overall: many positive notes on cleanliness, location, bedding and breakfast, contrasted with recurrent issues around service consistency and unexpected fees; net sentiment aligns with the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location
Located near Richmond International Raceway and Children’s Museum of Richmond, the Hampton Inn Richmond – Airport in Sandston, Virginia offers easy access to top attractions.

Modern Amenities
Enjoy a comfortable stay with free breakfast, high-speed internet, flat-screen TVs, coffee makers, microwaves, and mini-refrigerators in every room.

On-Site Facilities
Relax in the indoor heated pool, stay active in the fitness room, and take advantage of laundry facilities and baggage storage during your stay.

Experience the best of Richmond's attractions while enjoying a relaxing stay at Hampton Inn Richmond – Airport. Book now for a memorable visit!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 191 reviews
Cleanliness: 8.8
Service: 7
Location: 9.2
Room Quality: 7.6
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 8.8
Overall Experience: 8
D
Dashawn • couple • us
10
2026-10-29 • via Nuitee
J
Jonathan • couple • us
10
2026-10-25 • via Nuitee
J
Jessica • couple • us
7
2026-10-12 • via Nuitee
M
Matthew • family_with_children • us
10
👍🏾
2026-10-11 • via Nuitee
J
Jacquie • couple • us
9
Great stay
Pros:

Super clean, exceptionally comfortable bedding, nice amenities, ample breakfast.

2026-10-09 • via Nuitee
S
Stephen • solo_traveller • us
8
2026-10-07 • via Nuitee
J
James • couple • us
3
Horrible will not return. Please get better staff
Pros:

Location was good as well as breakfast

Cons:

We stayed 2 days and the housekeepers never came in to clean room nor give us new towels and wash cloths. Housekeeping kept knocking on our door asking if we were checking out. The amount we paid per night I was expecting better service. The clerk that checked us in wasn’t friendly at all which is very important being that she’s the first person we encountered.

2026-10-07 • via Nuitee
A
Allen • solo_traveller • us
8
Pros:

Coffee was great. Breakfast was decent.

2026-09-14 • via Nuitee
D
Diane • solo_traveller • us
7
2026-08-31 • via Nuitee
N
Nicole • solo_traveller • us
10
Great stay. Would stay again.
Pros:

Conveniently located, clean, and safe.

Cons:

Better ventilation in the bathroom.

2026-08-19 • via Nuitee
D
Deborah • couple • fr
7
Amabilité du personnel à revoir
Pros:

Confort literie

Cons:

Le personnel pas sympathique du tout surtout à l’accueil

2026-08-16 • via Nuitee
R
Rebecca • couple • us
3
Cons:

Old run down not up
To Hampton standards.

2026-08-05 • via Nuitee
M
Marvin D • couple • us
10
2026-07-24 • via Nuitee
A
Alok • solo_traveller • us
4
Cons:

The listing mentioned free parking but we were charged for parking during our stay.

2026-07-17 • via Nuitee
J
John • solo_traveller • us
10
2026-07-10 • via Nuitee
M
Margaret • solo_traveller • us
9
2026-07-06 • via Nuitee
M
Michael • couple • us
7
High Price for Mediocre Value
Pros:

Close to airport

Cons:

Unexpected parking fee

2026-07-06 • via Nuitee
M
Margaret • solo_traveller • us
10
Pros:

Clean, breakfast

2026-07-06 • via Nuitee
J
Jessica • solo_traveller • us
6
2026-07-01 • via Nuitee
A
Angela • solo_traveller • us
10
Pros:

The staff was all very friendly. It was very clean and the breakfast was good.

Cons:

The extra parking fee and deposit that was needed but not explained online.

2026-07-01 • via Nuitee