Holiday Inn Club Vacations Smoky Mountain Resort by IHG

Hotels
•
IHG
9 (106 reviews)
404 Airport Road, Gatlinburg, Tennessee, 37738 , Gatlinburg , US
1-865-908-1700

listing image 1
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Facilities

Express check-out
Area shuttle (surcharge)
Fireplace in lobby
Arcade/game room
Garden
Express check-in/check-out
Concierge service
Picnic area
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Friendly service
Cozy room
Great amenities
Cons:
Slow elevators due to construction

Categories

Cleanliness
8.08
Elevators are slow and only had one running due to construction.
Service
9.55
Very friendly service.
Location
9.09
Standard quality for this hotel tier.
Room Quality
9.04
Very cozy stay for our family of three - the fireplace and whirlpool tub are a great touch.
Amenities
9.07
Nice amenities.
Value for Money
9.03
Standard quality for this hotel tier.
Food and Beverage
9.08
Standard quality for this hotel tier.
Overall Experience
9.05
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:17

Property Description

Discover the perfect getaway at Holiday Inn Club Vacations Smoky Mountain Resort, where adventure and relaxation await you in the heart of Gatlinburg.

Relaxation and Recreation
Unwind in one of our two invigorating hot tubs or experience thrill-seeking fun on our exciting waterslide. Our recreational amenities, including an arcade/game room, ensure that every member of the family enjoys their stay.

Comfortable Accommodations
Each of our 136 guest rooms features cozy fireplaces and flat-screen televisions, alongside private balconies or patios that offer stunning views. With modern conveniences like microwaves and safes, you’ll feel right at home.

Convenience and Accessibility
Stay connected with our 24-hour business center and enjoy easy access to local attractions via our area shuttle service. Located just minutes from popular destinations like Gatlinburg Space Needle and Ripley’s Aquarium, explore everything the Smokies have to offer!

Don't miss out—book your stay with us today for an unforgettable experience!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 106 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
T
Thompson • family_with_children • us
10
Very pleased
2026-07-04 • via Nuitee
W
William • couple • us
10
2026-07-01 • via Nuitee
C
Christine • family_with_children • us
10
2026-06-27 • via Nuitee
H
Hernandez • family_with_children • us
10
2026-06-23 • via Nuitee
D
Dan • couple • us
7
We enjoyed our stay, but improvements need to be made to the property before we would stay there again to justify the pr
Pros:

Pool area and water activity center were quite nice. Good location - we were able to walk to mostly everywhere we wanted to go.

Cons:

Kitchen was very outdated. Cabinet doors were broken. Water was sitting in the bottom of the dishwasher. There were glass slivers on the floor in the kitchen from whoever stayed there before us and one of the people in our group cut her foot on it.

2026-06-21 • via Nuitee
J
Jody • solo_traveller • us
8
Pros:

Location. Pools and Waterpark. Room was very nice too. Recommend Waterpark open at 8 especially on checkout days. 10 pm is still a good closing time for late arrivals.

Cons:

Elevators cannot handle the number of people, especially when one elevator was put of commission the 1st and last day of a 3 day visit.

2026-06-15 • via Nuitee
S
Spoon • solo_traveller • us
10
2026-06-07 • via Nuitee
M
Madison • family_with_children • us
10
2026-06-05 • via Nuitee
C
Casey • solo_traveller • us
8
2026-05-26 • via Nuitee
V
Victor Hugo • family_with_children • us
10
Pros:

Todo perfecto la habitación impecable lo cierto es que tenemos que volver aunque está en remodelación eso no afectó y el personal súper amable

2026-05-18 • via Nuitee
J
Jana • couple • us
9
Beautiful rooms
Pros:

Great accommodations for an extended stay

Cons:

Wish since I had booked through booking.com that I didn’t have to go through the sales pitch to get my parking pass

2026-05-17 • via Nuitee
T
Tina • extended_group • us
8
Very nice place. And friendly staff. Was there during some construction so was noisy at times
Pros:

Good location. Front staff was very friendly

Cons:

The beds were not
Comfortable. Were very hard.

2026-05-17 • via Nuitee
S
Shaunda • family_with_children • us
10
2026-05-13 • via Nuitee
H
Hussein • family_with_children • us
10
We'll come back!
Pros:

EVERYTHING! Clean, Spacious, Comfy, cozy, Interior, View, Pool and sliding ...

Cons:

Everything is thoughtful!

2026-05-12 • via Nuitee
J
Jennifer • family_with_children • us
7
Great stay for a quick trip.
Pros:

There is no breakfast at this location, but there is a restaurant directly across the street. The food was great and the prices were very reasonable.

Cons:

My room didn't have much of the smokey mountain views we would've liked. There was construction happening, so there were large bulldozers and equipment outside of our windows and patio.

2026-05-11 • via Nuitee
D
Donna • couple • us
10
It was wonderful!
Pros:

Nice and roomy. Clean and very comfortable. Close to downtown Gatlinburg. Great staff!!!

Cons:

I would have liked to have my coffee already to make in the room instead of having to go downstairs for it each morning.

2026-05-08 • via Nuitee
M
Marissa • family_with_children • us
10
2026-04-22 • via Nuitee
2
2d63376dfe6d736044c595f464232463 • extended_group • us
8
Great for a quick over night stay
Pros:

Great location beautiful patio over the river.

Cons:

Hot tub was barely warm and the outside one was only waste high and barely warm

2026-04-18 • via Nuitee
R
Reece • family_with_children • us
10
Pros:

Extremely nice facilities and exceptional stall. Location was perfect.

2026-04-09 • via Nuitee
J
John • family_with_children • us
10
We enjoyed our stay
Pros:

Close to everything. Helpful staff.

Cons:

Opened ice cream left in fridge

2026-03-30 • via Nuitee