Holiday Inn Florence by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (334 reviews)
7905 Freedom Way , Florence , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Dirty bathrooms
Issues with breakfast service
High price for value

Categories

Cleanliness
7.68
Some reviews mentioned dirty bathrooms and peeling paint.
Service
8.65
Friendly staff and good customer service noted in multiple reviews.
Location
9.19
Great location with easy access to attractions.
Room Quality
8.14
Rooms were clean and comfortable but issues with light exposure were noted.
Amenities
8.47
Facilities and amenities were well received overall.
Value for Money
7.93
Some concerns about pricing relative to the cleanliness and service quality.
Food and Beverage
7.68
Breakfast not replenished and should be improved based on reviews.
Overall Experience
8.65
Generally positive experience with room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:17

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a relaxing stay at our Florence hotel with an indoor pool, on-site dining at Kem’s Restaurant & Lounge, and a 24-hour fitness center to keep you active.

Modern Rooms: Unwind in our spacious guest rooms equipped with a 37-inch flat-screen TV, free Wi-Fi, microwave, fridge, and coffee maker. The contemporary design and work desk provide both comfort and functionality.

Convenient Location: Explore nearby attractions like Florence Mall and Turfway Park Race Track, just a short drive away. With Cincinnati-Northern Kentucky International Airport within reach, your travels are made easy.

Experience the best of Florence at Holiday Inn. Book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 334 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 7.68
Overall Experience: 8.65
T
Tammie • couple • us
10
We enjoyed our stay very much.
Pros:

Very comfortable with courteous people

Cons:

Nothing

2026-09-05 • via Nuitee
B
Bessie • extended_group • us
8
2026-08-26 • via Nuitee
G
Garrett • couple • us
10
2026-08-24 • via Nuitee
D
Diane • couple • us
1
I feel like my money should be refunded.
Cons:

The door to the room had open space all the way around so you could see right through to the hallway. There was no sound barrier light barrier smoke barrier or fire barrier.!! the bathroom door could not close without jamming it. The hotel was extremely noisy, especially with no stripping around the door.

2026-08-17 • via Nuitee
H
Holly • solo_traveller • us
9
2026-08-10 • via Nuitee
D
Deborah • solo_traveller • us
7
2026-08-06 • via Nuitee
K
kuhlman • couple • us
7
2026-08-04 • via Nuitee
B
Brittny • solo_traveller • us
9
2026-07-23 • via Nuitee
R
Robert • couple • us
10
2026-07-07 • via Nuitee
J
James • solo_traveller • us
9
I came in late at night and left early in the morning, I had a comfortable night sleep and a safe place.
Pros:

It was great! All I needed was a good place to sleep.

Cons:

There was nothing.

2026-07-05 • via Nuitee
J
John • couple • us
5
We went to Rabbit Hash, KY for fun. Losing stuff we left in the room put a bit of gloom on the trip
Pros:

It was the usual fare. Okay. Not great.

Cons:

We left something in the room. It was nothing anyone else could use...my husband has a urine pouch. It was supplies for it. It was not turned into lost and found. We assume rather than go to the trouble of turning in our items left behind, it was easier to just throw them in the garbage.

2026-07-04 • via Nuitee
J
Joseph • solo_traveller • us
10
2026-06-27 • via Nuitee
C
Cleofe • solo_traveller • ca
8
2026-06-19 • via Nuitee
C
Carla • couple • us
8
Quiet
Pros:

Nice

Cons:

Nothing

2026-06-15 • via Nuitee
B
Brittny • solo_traveller • us
9
Pros:

Convience of location near 75. Clean!

2026-05-26 • via Nuitee
F
Filemon • solo_traveller • us
8
Cons:

Limited breakfast options. There were no fruit juices.

2026-05-18 • via Nuitee
S
Stephanie • solo_traveller • us
10
2026-05-13 • via Nuitee
T
Troy • couple • us
10
2026-05-12 • via Nuitee
E
Emad • solo_traveller • us
5
Cons:

room and the hotel was smell bad specially when i get inside the room was humied and the floor sticky inside the room

2026-04-21 • via Nuitee
M
Maryanne • couple • us
10
Excellent location and great customer service
Pros:

Comfortable

Cons:

Nothing

2026-04-14 • via Nuitee