Hyatt Place Dallas/Garland/Richardson

Hotels
•
Hyatt Place
8.5 (817 reviews)
5101 North President George Bush Highway , Garland , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Clean facilities
Great location
Cons:
Noise from other rooms
Sewer smell in lower rooms
Inconsistent room temperatures

Categories

Cleanliness
8.08
Mixed reviews with mention of dark and dated rooms and some overall cleanliness mentioned positively.
Service
9.05
Friendly staff and great service experiences mentioned multiple times.
Location
8.59
Convenient and great location with easy access to nearby restaurants.
Room Quality
8.04
Spacious rooms reported, but some issues with noise and AC system.
Amenities
8.57
Good amenities mentioned, although some amenities were noted as being out of order.
Value for Money
8.53
Good overall value mentioned, despite some fees.
Food and Beverage
8.58
Breakfast was frequently positively highlighted, though there were minor issues reported.
Overall Experience
8.55
Overall positive feedback, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:26

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hyatt Place Garland/Dallas with modern rooms featuring flat-screen TVs, refrigerators, and fully equipped bathrooms.

Exceptional Amenities
Enjoy the outdoor pool, fitness centre, and complimentary shuttle service within an 8 km radius. Indulge in the convenience of a 24-hour front desk, meeting facilities, and a snack bar.

Convenient Location
Located near Firewheel Town Center and Muddy Creek Nature Preserve, our hotel offers easy access to local attractions. With Dallas-Fort Worth Airport just a short drive away, your travels are made stress-free.

Book your stay now at Hyatt Place Garland/Dallas for a memorable and relaxing experience.

Important information:

Please note that smoking at the property is not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.5
Based on 817 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
G
Garner • couple • us
9
2026-05-30 • via Nuitee
K
Kimberly • couple • us
8
2026-05-30 • via Nuitee
J
jessi • solo_traveller • us
1
It’s smelled bad nothing worked not even tv and it was dirty
Pros:

Nothing

Cons:

Everything

2026-05-29 • via Nuitee
J
Juan • couple • us
10
2026-05-28 • via Nuitee
R
Rosendo • couple • us
8
2026-05-27 • via Nuitee
J
Jocelin • solo_traveller • us
8
It was good the staff was friendly and I would stay again
Pros:

It was a good stay for convenience and location

Cons:

Access of tv ports to enable my own streaming services

2026-05-26 • via Nuitee
J
Julie • solo_traveller • us
7
2026-05-25 • via Nuitee
D
David • family_with_children • us
10
Pros:

Room was nice and big.

Cons:

It was close to where I needed to go.

2026-05-24 • via Nuitee
J
Jill • solo_traveller • us
3
2026-05-22 • via Nuitee
D
Diana • solo_traveller • us
9
It was really good. I would stay there again
Pros:

It was quiet, clean, location, friendly staff

Cons:

The lighting in shower and toilet area was too dim.

2026-05-21 • via Nuitee
S
Steve • couple • us
7
Pros:

Plenty of parking and relatively quiet during the night.

Cons:

The bed was noisy and uncomfortable. The drink glasses were sitting upright with no cover on them. Some stains were on the couch.

2026-05-21 • via Nuitee
J
Jesse • family_with_children • us
10
We would come and stay again.
Pros:

Breakfast was good.

Cons:

TV was poor

2026-05-19 • via Nuitee
L
Lupe • solo_traveller • us
7
2026-05-19 • via Nuitee
C
chrishH5387EK • NONE
2
Very dated, poor customer service and management
Pros:

Very poor and dated quality rooms. Had to make several calls for requested baby accommodation despite calling months ahead to reserve. Room was extremely hot. Entire place was very, very dated.

2026-05-18 • via Tripadvisor
A
Abriana • family_with_children • us
5
Okay
Pros:

Breakfast was fire

Cons:

The room wasn't as clean/sanitized. Poor ventilation

2026-05-13 • via Nuitee
B
biniam • family_with_children • us
9
2026-05-12 • via Nuitee
R
Roberto • couple • us
10
2026-05-11 • via Nuitee
R
RILES SRFR • solo_traveller • us
8
Pros:

Location to our job site and restaurants

Cons:

Rooms are dated but very clean and the bathrooms are larger than most. Comfy beds.

2026-05-10 • via Nuitee
J
Jetholl • NONE • Claremore, Oklahoma
4
No hot water
Pros:

The front desk staff were friendly. The hotel is older but fairly clean. We did not have hot water and when we called the front dest they did not send anyone to check it out. We had family on the same floor and they did not have hot water either. We would probably not stay there again.

2026-05-08 • via Tripadvisor
V
Victor • family_with_children • us
1
No hot water.
Cons:

No hot water at all on the first room they put us in. Then they moved us to a second room and still no hot water.

2026-04-30 • via Nuitee