PLAZA INN Graz City

Hotels
Best Western Plus
8.3 (5467 reviews)
Conrad-von-Hötzendorf-Straße 60 , Graz , at

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Nice location
Cons:
Poor room cleaning practices
Unorganized bar service

Categories

Cleanliness
7.49
Several comments indicated issues with room cleaning and maintenance.
Service
8.46
Mixed reviews; while breakfast staff were praised, reception had significant complaints.
Location
8.5
Good location close to city center, with easy access to public transportation.
Room Quality
7.95
Average quality noted, with some rooms lacking proper maintenance.
Amenities
8.48
Amenities generally good; major complaint was limited coffee service.
Value for Money
8.24
Generally good value with an excellent breakfast noted.
Food and Beverage
8.99
Breakfast options and staff received high praise.
Overall Experience
8.26
Overall a satisfactory experience with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:29

Property Description

Modern Business Hotel near Stadthalle and Graz Exhibition Center

Sauna and 24-Hour Front Desk
Enjoy the convenience of a sauna and a 24-hour front desk at our modern business hotel. Relax after a busy day of meetings or sightseeing in Graz.

Complimentary Amenities and Services
From free WiFi to landline phone calls to 48 countries, we ensure you stay connected throughout your stay. Take advantage of our business corner, lobby bar, and complimentary tea and coffee making facilities.

Convenient Location and Parking
Located directly across from Stadthalle, our hotel offers easy access to Graz Exhibition and Congress Centre. With an underground car park and tram stop opposite the hotel, exploring the Old Town is a breeze.

Ready to experience comfort and convenience at Best Western Plus Plaza Hotel Graz? Book your stay now!

Important information:

Please note that the hotel only has a limited number of private parking spaces, and reservations are not possible. The nearest public parking garage is available at Messe/Congress Graz, 984 feet away.
Please note that dogs will incur an additional charge of EUR 20 per day , per dog.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRZ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.3
Based on 5467 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.24
Food and Beverage: 8.99
Overall Experience: 8.26
C
Christian couple at
7
2026-06-13 via Nuitee
B
Barbara solo_traveller at
9
2026-06-13 via Nuitee
T
Thomas extended_group at
7
Cons:

Der Sicherungskasten am Zimmer war leider unglaublich laut! Wasserdruck und Spülung etwas schwach.

2026-06-13 via Nuitee
P
Peter solo_traveller at
9
2026-06-13 via Nuitee
A
Annelie solo_traveller se
8
Pros:

Allt var bra förutom parkeringen.

Cons:

Svårt att parkera bilen. Alla gäster får inte plats i garaget.

2026-06-13 via Nuitee
M
Mathias extended_group de
8
👍🏽
Pros:

Freundliches Hotel mit gutem Service.

2026-06-12 via Nuitee
E
Erich solo_traveller at
8
Pros:

Das Hotel

Cons:

Der um 100% teurere Zimmerpreis für eine ev. beabsichtigte und bereits bei der Buchung angekündigte 2. Nacht.
Daher Abreise nach der 1. Nacht.

2026-06-12 via Nuitee
M
Michelle family_with_children cz
9
2026-06-12 via Nuitee
R
Ratnagopal couple de
7
2026-06-10 via Nuitee
D
Daniele extended_group it
7
2026-06-10 via Nuitee
C
Christian extended_group at
8
2026-06-09 via Nuitee
F
Fakhoury solo_traveller at
8
2026-06-09 via Nuitee
M
Marius solo_traveller at
10
2026-06-09 via Nuitee
A
André solo_traveller pt
9
2026-06-09 via Nuitee
K
Karin couple ch
9
Lage top. Zimmer top wenn Klimaanlage funktioniert. Frühstück könnte optimiert werden
Pros:

Die Lage. Strassenbahn in nächster Nähe. Freundlichkeit des Personals

Cons:

Frühstück war nicht mehr so toll wie noch vor 2 Jahren. Zuwenig Früchte und leider kein Lachs mehr. Klimaanlage funktioniert nicht in jedem Zimmer

2026-06-09 via Nuitee
S
Sebi solo_traveller at
5
Nicht zufrieden
Pros:

Nah von Zentrum enternt

Cons:

Sehr kleines Frühstücksbuffet mit sehr wenig Auswahl
Parken kostet 15 € /Nacht
Entspricht nicht Niveau von 4-Sterne Hotels
Boden in Badezimmern war nicht sauber
Tasse, Glas und Wasserflasche war nur für 1 Person bereitgestellt, obwohl das Zimmer war für 2 Personen reserviert

2026-06-08 via Nuitee
S
stephen solo_traveller gb
9
Pros:

Location was very good close to everything but away enough staff very helpful

Cons:

Nothing

2026-06-08 via Nuitee
A
Armand solo_traveller gr
8
2026-06-08 via Nuitee
D
Daniel Pal solo_traveller hu
10
2026-06-08 via Nuitee
S
Simone solo_traveller at
10
2026-06-08 via Nuitee