IP City Hotel Osaka - Imperial Palace Group

Hotels
Chuo-ku Minamisenba 2-12-22 , Osaka , JP

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Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request
Reception hall
Air conditioning
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Decent location
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
6.81
Specific concerns noted regarding cleanliness, including trash and odors in the bathroom.
Service
8.78
Staff were helpful and accommodating, with positive remarks on their assistance.
Location
8.82
Decent location with accessibility to public transport and nearby amenities.
Room Quality
7.27
Rooms noted as small and slightly outdated, with soundproofing issues.
Amenities
7.8
Basic amenities provided, but lack of laundry facilities mentioned.
Value for Money
8.06
Overall perceived value aligns with hotel pricing, though some amenities could be better.
Food and Beverage
6.81
Breakfast not included which could be a downside for some guests.
Overall Experience
8.08
Mixed experience with notable pros but significant cons that impact the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:21

Property Description

Luxurious Accommodations
Experience comfort and convenience at IP City Hotel Osaka - Imperial Palace Group. Each air-conditioned room is thoughtfully designed with modern amenities including a flat-screen TV, cozy bed linen, and a private bathroom. Selected rooms even feature a kitchen for added convenience during your stay.

Convenient Facilities
Our 4-star hotel boasts a shared lounge, free WiFi, and a bar for guests to relax and unwind. With a 24-hour front desk and concierge service, your needs are always taken care of. Enjoy stunning city views and make the most of your time in Osaka.

Prime Location
Nestled in the heart of Osaka, our hotel is near popular attractions such as Shinsaibashi Station, Stage Ku, and TKP Shinsaibashi Ekimae Conference Center. With Itami Airport just 21 km away, your journey to and from the accommodation is a breeze.

Book your stay at IP City Hotel Osaka - Imperial Palace Group now for a memorable experience in Osaka.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

Cleanliness: 6.81
Service: 8.78
Location: 8.82
Room Quality: 7.27
Amenities: 7.8
Value for Money: 8.06
Food and Beverage: 6.81
Overall Experience: 8.08
J
Jessica • solo_traveller • ca
10
2026-06-16 • via Nuitee
S
Seiki • solo_traveller • jp
4
設備は古くて使えない
Pros:

立地がよい
スタッフの対応が丁寧

Cons:

エアコンの効きが悪い
トイレの暖房洗浄便座が故障していて使えない

2026-06-15 • via Nuitee
S
seiya01 • solo_traveller • jp
6
2026-05-30 • via Nuitee
Y
YOSHINORI • solo_traveller • jp
8
2026-05-29 • via Nuitee
M
mitsuhiro • solo_traveller • jp
5
2026-05-08 • via Nuitee
J
JINYU • family_with_children • cn
8
Pros:

酒店位置很方便，员工服务也很热情

2026-05-04 • via Nuitee
M
Matt • solo_traveller • gb
8
Pros:

Location was good and the staff were great.

Cons:

Perfectly serviceable, great value for money.

2026-04-27 • via Nuitee
B
Benjamin • solo_traveller • at
7
2026-04-23 • via Nuitee
C
chikako • solo_traveller • jp
7
Pros:

スタッフの方、外国人の方がとても多いと思いました。どの方も親切丁寧でした。
部屋にペットボトルのお水があり良かったです。
シャワーの水圧もしっかりありました。
心斎橋駅から近いのも良いです。

Cons:

モーニングでパンを食べたかったけど
種類少ない、パンコーナー狭すぎる、
前の人が焼いてるとなかなか空かない。
これが残念でパン食べませんでした。
あとは
古いことですかね…
ドライヤーとか…
綿棒とか欲しかったです。
お風呂上がりの耳拭きに。
有る物と思い持って行きませんでした。

2026-04-17 • via Nuitee
都丸 • family_with_children • jp
5
2026-03-25 • via Nuitee
Y
Yutaka • solo_traveller • jp
5
2026-03-24 • via Nuitee
C
Christian • solo_traveller • au
8
2026-01-19 • via Nuitee
C
CHRISTIAN • solo_traveller • au
8
2026-01-19 • via Nuitee
M
Minghao • solo_traveller • cn
8
2026-01-19 • via Nuitee
X
xuejing • solo_traveller • cn
5
在住过的hotel里性价比并不高
Pros:

地理位置还可以吧 离地铁站6-7分钟 说不上特别近但也确实不远 周围药妆店便利店咖啡厅很近 比较方便

Cons:

没有洗衣服务非常不方便 并且棉签化妆水乳液一类的东西也都没有 也没提供咖啡or茶 可以说是住过为数不多没有这些东西的hotel了

2026-01-15 • via Nuitee
F
Franz • family_with_children • ph
8
2026-01-03 • via Nuitee
ちひろ • solo_traveller • jp
10
良かった
Pros:

スタッフの方がとても親切にしてくれた

Cons:

ない。

2025-12-14 • via Nuitee
G
Gilbert Hailue • family_with_children • au
7
Won't be my first choice next time in Osaka, but would stay again.
Pros:

Location was decent, close to 7/11 and short walk away from metro. Staff was helpful, especially when we had to discard a damaged suitcase for a small fee. House keeping staff made sure that we were left with fresh towels and bottled water by the door, when we had do not disturb for the day.

Cons:

There were no laundry facilities. The cleaning could use significant improvement, there were small amounts of sunflower seed shells under the desk, when we checked in. The bathroom had a consistent minor, but noticeable odour throughout the stay.

2025-12-02 • via Nuitee
E
EE • solo_traveller • tw
8
2025-11-09 • via Nuitee
S
souta • extended_group • jp
8
2025-11-01 • via Nuitee