The Parnell Hotel & Conference Centre

Hotels
8.5 (6571 reviews)
10-20 Gladstone Road, Parnell , Auckland , nz
+64 9 303 3789

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Helpful staff
Value for money
Cons:
Issues with cleanliness
Lack of amenities
Cold breakfast

Categories

Cleanliness
7.75
Several reviews mentioned cleanliness issues, including a musty smell and dirty carpets.
Service
9.25
Staff were generally described as excellent and helpful, contributing to a positive experience.
Location
9.25
Many reviewers appreciated the hotel's quiet yet central location, with good access to eateries.
Room Quality
8.25
Rooms were comfortable and spacious, but some had issues such as small kitchens and old furnishings.
Amenities
7.75
Some amenities like a gym were missing, which disappointed guests.
Value for Money
8.75
Value was generally considered good, but there were mixed feelings depending on room quality.
Food and Beverage
8.25
Breakfast was highlighted as delicious, but some reported issues with it being cold.
Overall Experience
8.75
Overall satisfaction was high, with common praise for location and staff despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:28

Property Description

Central Auckland Location:
Situated on 3.5 acres of beautiful grounds in Central Auckland, The Parnell Hotel & Conference Centre offers a tranquil escape in the heart of the city.

Comfort and Convenience:
With 101 guest rooms and apartments featuring air-conditioning and stunning views of Auckland city and the harbour, your stay is bound to be comfortable and memorable. Enjoy the convenience of free WiFi, a 24-hour reception, laundry facilities, and luggage storage.

Dining and Entertainment:
Indulge in a variety of international dishes at the on-site restaurant, unwind with a drink at the bar, or grab a coffee at the charming coffee shop. Whether you're a foodie or looking for a relaxing evening, the hotel has something for everyone.

Book your stay at The Parnell Hotel & Conference Centre now to experience luxury and convenience in Auckland.

Important information:

Please note that all rooms are strictly nonsmoking.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 6571 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
P
Pravin • solo_traveller • nz
10
10/10
Pros:

Reception staff at night and Brent in the morning is a legend.

Cons:

Everything was so nice 👍

2026-07-25 • via Nuitee
L
Lorraine • family_with_children • nz
4
It was ok
Cons:

We arrived to check in and the room was not ready, after driving over 3 hours this was not ok

2026-07-23 • via Nuitee
J
Jane • couple • nz
7
2026-07-23 • via Nuitee
B
Belinda • solo_traveller • nz
10
2026-07-23 • via Nuitee
K
Kiri • extended_group • nz
9
Awesome stay comfortable and clean
Pros:

Central but still tucked away

Cons:

Nothing have always enjoyed staying here

2026-07-22 • via Nuitee
B
Burcion • couple • pf
8
Très agréable
Pros:

Bien situé, la bouilloire et le frigo dans l’appartement. La laverie , la lessive est gratuite ‘

Cons:

Rien

2026-07-22 • via Nuitee
S
SHUWEN • extended_group • tw
10
Pros:

乾淨的環境到市區可以做巴士755和綠線

2026-07-22 • via Nuitee
S
Sumit • couple • nz
8
2026-07-22 • via Nuitee
M
Melanie • solo_traveller • nz
8
2026-07-22 • via Nuitee
S
Sumit • couple • nz
8
2026-07-22 • via Nuitee
C
Chris • solo_traveller • nz
9
2026-07-21 • via Nuitee
M
Merehira • family_with_children • nz
8
2026-07-21 • via Nuitee
K
Kathleen • solo_traveller • nz
8
Pros:

Accessibility to city
Kitchen facilities

Cons:

No plug in kitchen sink, subsequent plug didn't fit

2026-07-21 • via Nuitee
J
Jo • family_with_children • nz
10
Pros:

Convenience and free car parking

Cons:

shower over a bath

2026-07-21 • via Nuitee
J
Jenny • solo_traveller • nz
10
2026-07-21 • via Nuitee
C
Chris • solo_traveller • nz
9
2026-07-21 • via Nuitee
L
lipei • family_with_children • cn
8
2026-07-20 • via Nuitee
C
Clinton • couple • nz
10
2026-07-20 • via Nuitee
H
Heather • couple • nz
9
Great location and comfy stay
Pros:

The room was comfy especially the bed. View over the city is great. Location is lovely near to very good restaurants in Parnell and also walking distance to the Auckland Domain Museum. We took a longer walk into the city and Art Gallery, getting the inner link bus back to Parnell and close to the hotel. Car parking is good.

2026-07-20 • via Nuitee
M
Michael • solo_traveller • nz
10
Pros:

Nicely priced and good people

2026-07-20 • via Nuitee