The Parnell Hotel & Conference Centre

Hotels
8.5 (6450 reviews)
10-20 Gladstone Road, Parnell , Auckland , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Helpful staff
Value for money
Cons:
Issues with cleanliness
Lack of amenities
Cold breakfast

Categories

Cleanliness
7.75
Several reviews mentioned cleanliness issues, including a musty smell and dirty carpets.
Service
9.25
Staff were generally described as excellent and helpful, contributing to a positive experience.
Location
9.25
Many reviewers appreciated the hotel's quiet yet central location, with good access to eateries.
Room Quality
8.25
Rooms were comfortable and spacious, but some had issues such as small kitchens and old furnishings.
Amenities
7.75
Some amenities like a gym were missing, which disappointed guests.
Value for Money
8.75
Value was generally considered good, but there were mixed feelings depending on room quality.
Food and Beverage
8.25
Breakfast was highlighted as delicious, but some reported issues with it being cold.
Overall Experience
8.75
Overall satisfaction was high, with common praise for location and staff despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:28

Property Description

Central Auckland Location:
Situated on 3.5 acres of beautiful grounds in Central Auckland, The Parnell Hotel & Conference Centre offers a tranquil escape in the heart of the city.

Comfort and Convenience:
With 101 guest rooms and apartments featuring air-conditioning and stunning views of Auckland city and the harbour, your stay is bound to be comfortable and memorable. Enjoy the convenience of free WiFi, a 24-hour reception, laundry facilities, and luggage storage.

Dining and Entertainment:
Indulge in a variety of international dishes at the on-site restaurant, unwind with a drink at the bar, or grab a coffee at the charming coffee shop. Whether you're a foodie or looking for a relaxing evening, the hotel has something for everyone.

Book your stay at The Parnell Hotel & Conference Centre now to experience luxury and convenience in Auckland.

Important information:

Please note that all rooms are strictly nonsmoking.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 6450 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
W
Willie • family_with_children • nz
8
We will continue to return to this tried and trusted Auckland hotel.
Pros:

Location, parking, spacious and well presented rooms. The views of Auckland are spectacular.

Cons:

It is getting a bit dated but I understand renovations are underway.

2026-06-20 • via Nuitee
K
Kim • family_with_children • nz
8
2026-06-20 • via Nuitee
D
Doug • couple • nz
7
This is our favourite Hotel in Auckland to stay at
Pros:

Location and free parking

Cons:

A small sofa instead of two chairs in the loungs

2026-06-20 • via Nuitee
B
Bridget • couple • nz
10
2026-06-20 • via Nuitee
A
Allan • solo_traveller • nz
9
Pros:

Great location to parnell Road restaurants.

2026-06-20 • via Nuitee
A
Allan • solo_traveller • nz
9
2026-06-20 • via Nuitee
A
Allan • solo_traveller • nz
9
2026-06-20 • via Nuitee
H
Horst • couple • nz
10
2026-06-20 • via Nuitee
J
Jennnna • solo_traveller • nz
10
2026-06-19 • via Nuitee
C
Christine • solo_traveller • nz
8
Girls Night Away
Pros:

Great two bedroom apartment and comfy beds.

Cons:

Noise from the unit above and getting abit dated in apartment. Could do with a spruce up.

2026-06-19 • via Nuitee
B
Billot • solo_traveller • nz
10
2026-06-19 • via Nuitee
Y
Ying • couple • cn
9
2026-06-19 • via Nuitee
J
Jo • solo_traveller • nz
10
Great value for money, convenient location, comfy beds and free car parking is the winner!
Pros:

Always comfortable and feel safe staying here alone

2026-06-18 • via Nuitee
A
alexa • solo_traveller • nz
10
Stayed here a few times, will come back
2026-06-18 • via Nuitee
T
Triesta • extended_group • nz
10
2026-06-18 • via Nuitee
S
Steven • couple • nz
9
2026-06-17 • via Nuitee
J
Justine • family_with_children • nz
8
2026-06-17 • via Nuitee
C
Colleen • couple • nz
9
Pros:

We had a studio room. The kitchenette was ideal for our needs.
The beds are nice and big.
Sky Tv

Cons:

Cleanliness was a very good standard, but if I have to mention anything, a little more work on the shower would make it perfect.

2026-06-17 • via Nuitee
S
Sue • couple • nz
8
2026-06-16 • via Nuitee
J
Jody • family_with_children • nz
8
Pros:

The room was really clean and beds were really comfortable. Overall good value for money.
The resturant for dinner on site was lovely we all enjoyed our meals.

Cons:

Nothing bad but it is an older building but kept well.

2026-06-16 • via Nuitee