Shinjuku City Hotel N.U.T.S Tokyo

Hotels
8 (2061 reviews)
Shinjuku-ku, Shinjuku 1-16-5 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable stay
Good location
Spacious apartment
Cons:
Cleanliness issues
Unhelpful staff

Categories

Cleanliness
7.14
Several mentions of cleanliness issues, such as uncleaned cups and insufficient amenities.
Service
7.61
Staff attitude reported as unhelpful and lacking patience at times.
Location
9.15
Commended for its proximity to key areas and metro access, with many positive mentions.
Room Quality
7.1
Described as small in some cases; lighting and noise issues reported.
Amenities
8.13
Basic amenities present, though some reviews indicated lack of sufficient supplies.
Value for Money
8.09
Good overall perception of value for what was paid.
Food and Beverage
8.64
Breakfast service and available options generally noted as positive.
Overall Experience
8.11
Mixed feelings overall, with sufficient positives to justify the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Convenient Location and Comfortable Stay

Located just a 2-minute walk from Shinjuku Gyoenmae Subway Station, Shinjuku City Hotel N.U.T.S Tokyo offers cosy accommodation with free broadband internet access and spacious en suite bathrooms.

Explore Nearby Attractions

Guests can enjoy a flat-screen satellite TV, refrigerator, and wake up to complimentary tea or coffee. Within walking distance are Shinjuku Gyoen, Kabukicho area, and easy access to Shibuya and Ginza areas via the nearby Shinjuku San-chome Station.

Additional Amenities

The hotel features an internet corner, laptop borrowing service, bicycle hire, and daily breakfast served in-room upon request. Don't miss the chance to experience comfort and convenience at Shinjuku City Hotel N.U.T.S Tokyo.

Important information:

Please note that only small, house-trained dogs are allowed. Dogs will have to be fenced in.

Guests planning to use the in-room internet are kindly requested to inform the hotel in advance.

Please note that full payment is required at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 3000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for ¥3,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2061 reviews
Cleanliness: 7.14
Service: 7.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
C
Carole • solo_traveller • fr
8
Pros:

Bien placé, salle de bain très bien spacieuse avec tout ce qu'il faut produits de bain.

Cons:

Chambre un peu petite pour 3.

2026-07-04 • via Nuitee
O
Ogrodowczyk • family_with_children • pl
9
2026-07-03 • via Nuitee
Y
YUJI • solo_traveller • jp
10
よかった！
Pros:

仕事

Cons:

特にないです

2026-07-01 • via Nuitee
P
PUI • extended_group • us
8
Tokyo is a vibrant city life with too many attractions to offer.
Pros:

The location to all train stations, convenience 7-11 stores, coffee shops, many restaurants .

Cons:

Too much crowds in the train stations.

2026-07-01 • via Nuitee
G
Gian Paolo • solo_traveller • it
8
Buona qualità e posizione
Pros:

Posizione, camere nuove anche se piccole, pulizia, servizio con prodotti da bagno e asciugamani cambiati tutti i giorni. Gentilezza di chi porta la colazione. Bagno gigante.

Cons:

Non direi un hotel ma un affittacamere. La reception è una persona in un "buco" che esce se serve e. non ci sono altri spazi. La colazione viene portata in camera perché non si sono altri luoghi

2026-07-01 • via Nuitee
G
Giacomo • family_with_children • it
8
2026-06-30 • via Nuitee
V
VERONICA • family_with_children • it
9
2026-06-29 • via Nuitee
F
FUMI • solo_traveller • jp
8
2026-06-29 • via Nuitee
E
Evelyn • family_with_children • sg
5
its was ok - but could be better with japan as a customer centric city.
Pros:

the proximity to both train stops are decent.

Cons:

the staff was not friendly at all. we checked in late due to flight and also didn't collect water for the 1st day. at the last day of check out i asked for bottled water- all i get was a curt ; you do not get water on check out day- full stop. her face was in disgust as if i had asked for a huge favor.

2026-06-28 • via Nuitee
G
giorgia • family_with_children • it
7
Tutto abbastanza soddisfacente
Pros:

Pulita, comoda

2026-06-28 • via Nuitee
G
Grzegorz_z_Gdanska • extended_group • pl
5
2026-06-28 • via Nuitee
J
Jeffrey • family_with_children • us
8
2026-06-28 • via Nuitee
S
Sónia • solo_traveller • pt
9
2026-06-28 • via Nuitee
S
Suresh • extended_group • au
9
It is like a mini 5 star hotel
Pros:

Facilities are great

2026-06-27 • via Nuitee
P
Paolo • extended_group • it
7
Pros:

Posizione buona

Cons:

Vista orrenda dalla finestra sul retro hotel

2026-06-26 • via Nuitee
N
Núria • solo_traveller • es
8
2026-06-25 • via Nuitee
J
Jaechang • extended_group • us
10
Pros:

Probably the best value you can get at Shinjuku, room was actually surprisingly big, considering how rooms in Japan is small. Price wasn't too bad either, and it's only 10 minute walking distance to the main street, which is actually nice since you can avoid all the noise and chaos. There are also lots of convenience stores near by (like around 5), great restaurants (ramen place), close-by gym facilities, and is only two minutes away from the subway station.

2026-06-24 • via Nuitee
A
aydemir • family_with_children • tr
10
Pros:

Tekerlekli sandalyeye uygun olması şahane. Odada aradıgin herseyi bulmak da harikaydi.Tesekkürler 💜

Cons:

Sigara içme alani yok.

2026-06-24 • via Nuitee
D
Daliana • solo_traveller • id
8
2026-06-24 • via Nuitee
C
CHIENHUNG • solo_traveller • tw
10
2026-06-23 • via Nuitee