Shinjuku City Hotel N.U.T.S Tokyo

Hotels
8 (2153 reviews)
Shinjuku-ku, Shinjuku 1-16-5 , Tokyo , JP
+81 3-5379-1041

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable stay
Good location
Spacious apartment
Cons:
Cleanliness issues
Unhelpful staff

Categories

Cleanliness
7.14
Several mentions of cleanliness issues, such as uncleaned cups and insufficient amenities.
Service
7.61
Staff attitude reported as unhelpful and lacking patience at times.
Location
9.15
Commended for its proximity to key areas and metro access, with many positive mentions.
Room Quality
7.1
Described as small in some cases; lighting and noise issues reported.
Amenities
8.13
Basic amenities present, though some reviews indicated lack of sufficient supplies.
Value for Money
8.09
Good overall perception of value for what was paid.
Food and Beverage
8.64
Breakfast service and available options generally noted as positive.
Overall Experience
8.11
Mixed feelings overall, with sufficient positives to justify the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Convenient Location and Comfortable Stay

Located just a 2-minute walk from Shinjuku Gyoenmae Subway Station, Shinjuku City Hotel N.U.T.S Tokyo offers cosy accommodation with free broadband internet access and spacious en suite bathrooms.

Explore Nearby Attractions

Guests can enjoy a flat-screen satellite TV, refrigerator, and wake up to complimentary tea or coffee. Within walking distance are Shinjuku Gyoen, Kabukicho area, and easy access to Shibuya and Ginza areas via the nearby Shinjuku San-chome Station.

Additional Amenities

The hotel features an internet corner, laptop borrowing service, bicycle hire, and daily breakfast served in-room upon request. Don't miss the chance to experience comfort and convenience at Shinjuku City Hotel N.U.T.S Tokyo.

Important information:

Please note that only small, house-trained dogs are allowed. Dogs will have to be fenced in.

Guests planning to use the in-room internet are kindly requested to inform the hotel in advance.

Please note that full payment is required at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

8
Based on 2153 reviews
Cleanliness: 7.14
Service: 7.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
V
Vanildo • couple • br
10
AMAZING!!
Pros:

De tudo! Equipe fantástica e se esforçam pra atender da melhor forma.

Cons:

Não tenho do que reclamar!

2026-09-18 • via Nuitee
K
kazuki • solo_traveller • jp
7
2026-09-18 • via Nuitee
K
Kian • solo_traveller • de
10
2026-09-18 • via Nuitee
M
Maider • couple • es
8
2026-09-18 • via Nuitee
雅之 • solo_traveller • jp
8
2026-09-17 • via Nuitee
D
Deacon • solo_traveller • gb
10
2026-09-17 • via Nuitee
E
Elżbieta • couple • pl
8
2026-09-15 • via Nuitee
A
Adam • extended_group • ca
1
2026-09-15 • via Nuitee
H
Helen • couple • gb
8
Pros:

Very efficient, helpful, friendly staff.
Budget hotel 5 mins from a metro station.

2026-09-14 • via Nuitee
E
Erika • solo_traveller • il
10
Pros:

Good spot, big triple room
There is luggage storage available before and after check-in.

Cons:

The young receptionist wasn't nice and didn't smile at all; we felt like we were bothering her. The older one was charming.

2026-09-14 • via Nuitee
Z
zulema raquel • extended_group • ar
7
2026-09-13 • via Nuitee
P
powen • couple • tw
8
東京區的住宿真的偏貴又小，這間雖然遠但是空間較大推薦
Pros:

1.空間在東京市區的住宿中算大，就是車站要再走15分鐘
2.但是附近有藥局、全家、7-11、Lawson 跟居酒屋，晚到的飛機也能小逛飽餐一頓，撿到熱門的砂糖樹餅乾！

Cons:

3.有可能被分配到隔壁棟，上臺階要搬行李箱，感應進門比較不熟悉，但是櫃檯人員親自上樓協助

2026-09-13 • via Nuitee
Z
Zara • family_with_children • au
9
Good would boom again
Pros:

I liked that the room was quite spacious, close the Shinjuku station and a convenience store close by.

Cons:

Not a lot, it was good for a family

2026-09-12 • via Nuitee
L
Lorena • family_with_children • gb
8
Good central hotel in Tokyo.
Pros:

Very central and at a great price

2026-09-12 • via Nuitee
S
Surovceva • solo_traveller • lv
5
Pros:

Нас заселили в другое здание при отеле, которое находилось в квартале от самого отеля. Об этом нам ничего не говорили раньше. И в целом номер был как апартаменты и рядом тоже кто то жил что было не очень комфортно. В целом всё было чисто и места много но нас смутило что нас заселили не в отель а в другое здание.

2026-09-12 • via Nuitee
V
Victor • couple • us
9
Great value and close to the busy areas. Good for a second time in Tokyo
Pros:

Location is great if you want to stay close to a busy area but not in de middle of it. This few blocks away from Isetan and the big avenues makes a total difference.

Cons:

Wonderful cost benefit, but the room has cigarette smell, but cleaning was through and addressed that.

2026-09-10 • via Nuitee
G
Giorgio • solo_traveller • it
7
Pros:

dimensioni stanze

Cons:

cortesia del personale, pulizia:il condizionatore d'aria peoduceva pessimi odoei ho dovuto richiedere esplicitamente di pulirlo, la colazione minima, non c'è buffet ne sala colazioni, viene servita direttamente in camera.

2026-09-10 • via Nuitee
G
Gökhan • extended_group • tr
8
Fiyatını hak eden gayet iyi bir otel.
Pros:

Konumu MÜKEMMEL Shinjuku’ya 15 dakika yürüme mesafesinde çok yakınında çok güzel restoranlar ve kafeler var. Shinjuku-gyoenmae istasyonundan çoğu yere rahatlıkla gidebilirsiniz. Çalışanlar konusunda hepsi güler yüzlü ve her konuda yardım eden insanlar. Kendilerine ait bavul transfer servisleri mevcut büyük boy bavul 2900 yen idi chek outtan bir gün önce verdik Osaka’ya vardığımızda bavullarımız diğer otelimize ulaşmıştık.

Cons:

Odalar ufak bizim kaldığımız oda bir çift kişilik birde tek kişilik yataklıydı üç büyük üç küçük bavulla biraz zorlandık ama yatakların altı boş bavullarınız ortalıkta kalmıyor. Oda küçük olduğu için ortalıkla katlanmamış bir eşya bırakırsanız bütün oda dağınık duruyor benim için tek negatif yönü buydu.

2026-09-10 • via Nuitee
G
Gianni • couple • it
10
2026-09-10 • via Nuitee
B
Benedito • solo_traveller • us
8
2026-09-10 • via Nuitee