Shinjuku City Hotel N.U.T.S Tokyo

Hotels
8 (2011 reviews)
Shinjuku-ku, Shinjuku 1-16-5 , Tokyo , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable stay
Good location
Spacious apartment
Cons:
Cleanliness issues
Unhelpful staff

Categories

Cleanliness
7.14
Several mentions of cleanliness issues, such as uncleaned cups and insufficient amenities.
Service
7.61
Staff attitude reported as unhelpful and lacking patience at times.
Location
9.15
Commended for its proximity to key areas and metro access, with many positive mentions.
Room Quality
7.1
Described as small in some cases; lighting and noise issues reported.
Amenities
8.13
Basic amenities present, though some reviews indicated lack of sufficient supplies.
Value for Money
8.09
Good overall perception of value for what was paid.
Food and Beverage
8.64
Breakfast service and available options generally noted as positive.
Overall Experience
8.11
Mixed feelings overall, with sufficient positives to justify the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Convenient Location and Comfortable Stay

Located just a 2-minute walk from Shinjuku Gyoenmae Subway Station, Shinjuku City Hotel N.U.T.S Tokyo offers cosy accommodation with free broadband internet access and spacious en suite bathrooms.

Explore Nearby Attractions

Guests can enjoy a flat-screen satellite TV, refrigerator, and wake up to complimentary tea or coffee. Within walking distance are Shinjuku Gyoen, Kabukicho area, and easy access to Shibuya and Ginza areas via the nearby Shinjuku San-chome Station.

Additional Amenities

The hotel features an internet corner, laptop borrowing service, bicycle hire, and daily breakfast served in-room upon request. Don't miss the chance to experience comfort and convenience at Shinjuku City Hotel N.U.T.S Tokyo.

Important information:

Please note that only small, house-trained dogs are allowed. Dogs will have to be fenced in.

Guests planning to use the in-room internet are kindly requested to inform the hotel in advance.

Please note that full payment is required at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 3000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for ¥3,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2011 reviews
Cleanliness: 7.14
Service: 7.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
G
Grassi solo_traveller it
10
2026-05-30 via Nuitee
V
Vytautas family_with_children lt
8
2026-05-30 via Nuitee
J
Jacques family_with_children ca
7
tout correct
Pros:

La chambre était correcte pour quatre personnes. Nous avons apprécié d’avoir un lit pour chacun d’entre nous. L’hôtel était bien situé. La propreté était correcte et les lits confortables.

Cons:

La seule chose qui nous a dérangés est que l’on entendait beaucoup la chambre voisine, les murs étant très fins.

2026-05-29 via Nuitee
F
Felix Le couple vn
10
2026-05-26 via Nuitee
J
Jodie extended_group us
10
Great overall
Pros:

It was pretty spacious for our girl’s trip with 4 people. It felt like our own little apartment. We liked how close it was to the metro. The staff was very kind, we asked them for restaurant recommendations one afternoon and they pointed us to a nearby spot that was delicious!

Cons:

It took us by surprise that the room was located in a different building from the front desk, but we didn’t mind it once we settled in.

2026-05-26 via Nuitee
G
Grigorios couple us
8
Good hotel in a great location.
Pros:

Great location at Shinjuku, a couple of blocks from Gyoen National Garden, and within walking distance to Meiji Shrine. Very large bathroom for Tokyo. Although the room itself was pretty small, it is still above average for Tokyo and has lots of smart design tricks to maximize useful space (hangers, small shelves, etc).

Cons:

The reception and room photos don't exactly match reality. The building is a bit older and not as "shiny". But still clean and comfortable, so no complains.

2026-05-26 via Nuitee
A
Anna extended_group us
5
I would not stay here again.
Pros:

It has 3 beds

Cons:

It smells like smoke cigarette and when I reported it to the front desk, the lady just answered me it’s a non smoking facility. The bed is hard. Too expensive for the price.

2026-05-26 via Nuitee
G
Gustavo solo_traveller ar
8
Pros:

La ubicacion

Cons:

Habitacion pequeña

2026-05-26 via Nuitee
M
Mauro V. solo_traveller it
8
Pros:

La posizione, comoda per la vicinanza alla stazione metro, disponibilità dello staff, servizi adeguati allo standard, più che buono il rapporto qualità/prezzo.
Comoda anche la vicinissima lavanderia automatica.

Cons:

La stanza per tre un po' piccola, anche se in Giappone gli standard sono più o meno questi.

2026-05-25 via Nuitee
A
Alimren solo_traveller tr
8
Pros:

Tesisin konumu metroya çok yakın ve çalışanlar çok ilgili idi

Cons:

Odalar daha büyük olabilirdi

2026-05-25 via Nuitee
M
Mauro V. solo_traveller it
8
2026-05-25 via Nuitee
N
Nathalie couple ca
7
2026-05-25 via Nuitee
W
Wright solo_traveller gb
9
2026-05-24 via Nuitee
S
Severine extended_group fr
8
2026-05-24 via Nuitee
A
Andrea family_with_children br
7
Pros:

Quarto grande

Cons:

A limpeza , a pessoa só recolhia o lixo e não arrumava as camas e nem limpava a mesa ( suja do café)

2026-05-23 via Nuitee
R
Ruben couple pt
6
2026-05-22 via Nuitee
R
Renato extended_group cl
5
Pros:

location

2026-05-22 via Nuitee
J
Jared family_with_children au
9
Good place to stay and close proximity to all trains and stores.
Pros:

The proximity to convenience stores, the trains was excellent.

Cons:

Nothing that we can think of.

2026-05-21 via Nuitee
D
Dee couple us
10
2026-05-19 via Nuitee
L
Liridon Berisha extended_group at
9
2026-05-19 via Nuitee