Holiday Inn Express & Suites Galveston West-Seawall by IHG

Hotels
•
Holiday Inn Express
8 (1478 reviews)
8628 Seawall Boulevard , Galveston , US
+1 409-740-7900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location / ocean view / near beach
Helpful and courteous front desk staff (named praise)
Comfortable beds and clean rooms reported by many
Generous, varied breakfast
Covered parking
Cons:
Mildew, mold smells and water stains reported
Dirty pool/spa and some poor room maintenance (broken tiles, leaks)
In-room pests reported (roach, spider)
Gym equipment and workout room issues
Noisy elevators; occasional scratching noises in walls

Categories

Cleanliness
6
Multiple guests reported mildew/mold smells, water stains, dusty surfaces, a roach and spider, and a dirty pool/spa—cleanliness is noticeably inconsistent and lowered overall.
Service
9
Numerous mentions of very helpful, courteous front desk staff (including specific praise for 'Robert') and staff who provided extras/room upgrades—service is a strong positive.
Location
9
Consistently praised for proximity to the beach, ocean views and being across the street from the Gulf—location is a clear strength.
Room Quality
6.5
Mixed reports: some found rooms comfortable with nice beds, while others described worn flooring, broken tiles, leaks, rough/badly painted bathroom surfaces and moldy smells—room condition varies and is a concern.
Amenities
8
Good breakfast offering and covered parking are positives, but reports of a dirty pool/spa, noisy elevators and a poorly maintained gym reduce the amenities score.
Value for Money
8
Standard quality for this hotel tier (not explicitly discussed by guests); balanced against positive location and service.
Food and Beverage
8.5
Breakfast was frequently described as plentiful and delicious with many options; minor complaints (e.g., eggs lacked taste) but overall F&B is a strong point.
Overall Experience
9
Overall impression skews positive—many 'wonderful' stays and praise for staff and location—though some guests reported severe cleanliness and room-quality issues that marred their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Luxurious Amenities and Features

Experience a stay like no other at Holiday Inn Express Galveston West-Seawall, where every room is equipped with modern conveniences like a microwave, refrigerator, and coffee maker. Enjoy free Wi-Fi and unwind in the gym, hot tub, or outdoor pool during your stay.

Convenient Location

Situated just 1.8 miles from Scholes International Airport, our hotel offers easy access for travelers. Explore nearby attractions such as the Lone Star Flight Museum and Moody Gardens Golf Course, both just a short drive away.

Exceptional Services

From a business center to a convenience store, we provide everything you need for a comfortable stay. Enjoy complimentary parking and make the most of your time in Galveston, Texas at Holiday Inn Express Galveston West-Seawall.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

8
Based on 1478 reviews
Cleanliness: 6
Service: 9
Location: 9
Room Quality: 6.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 9
J
John N • family_with_children • us
10
Wonderful one night stay
Pros:

The rooms were very nice and the beds very comfortable. The staff was more than helpful and we had complimentary coffee and tea in the room. They also have covered parking. I also liked that we were right across the street from the Gulf of America!

Cons:

The room was cold but I asked for an extra blanket and had no problem getting it.

2026-10-31 • via Nuitee
R
reda • extended_group • us
10
Pros:

Everything was great! Customer service was awesome, the room was very nice, clean and comfortable. my balcony had an ocean view

Cons:

nothing, had a great time

2026-10-28 • via Nuitee
P
Palita • couple • us
1
A nightmare experience!!
Pros:

Near the beach

Cons:

This was the very first bad experience in my life of staying in a hotel! The room was Extremely wearing down! Don’t understand why it’s still operating! The tiles and wood floors broke in many areas we needed to be careful when walking around and they made annoying noises when stepping on them! The bathroom walls looked like just painted but so rough that we could see the gray mold and yellow stains around the edges! The front of the faucet is too short from the sink making water drained over the top and it also leaked underneath. The room itself smelled so moldy when we entered and I ended up covering my mask during sleeping, such a nightmare sleep! The pool /spa was so dirty at the bottom with plenty of debris! Couldn’t imagine how many days it wasn’t cleaned…( so pity that we forgot to take some pictures of the room to show them!)
The hotel should be closed and renovated the whole building at the same time (not just renovating a small part with some rooms firstly, like the hotel tried to do now, and still opening other bad rooms to customers!) or it should be rebuilt the whole interior!

2026-10-28 • via Nuitee
I
Irma • extended_group • us
10
Had a wonderful stay.
Pros:

The breakfast was perfect had a little bit of everything. Everything was delicious. They had coffee, juice, milk, tea. they also had eggs, sausage, potatoes, ham, cereal, pancakes, yogurt and lots more.

2026-10-27 • via Nuitee
B
Betty Jo • couple • us
10
Friendly Front desk Man. Very helpful and curtious.
Pros:

Ocean seen from balcony. Cooling was good.

2026-10-27 • via Nuitee
B
Beth • family_with_children • us
10
Great breakfast and staff! Robert is the best front desk person I’ve ever had!!
Pros:

Location

Cons:

We had a roach and then a spider in our room. Also, the elevators are loud and scary. Like they aren’t going to open and you will be stuck scary.

2026-10-26 • via Nuitee
P
Pamela • couple • us
9
Loved it we had a great stay.
Pros:

Location, clean, very comfy. Staff was very nice at front desk. She upgraded our room when asked.

Cons:

The breakfast I found was very nice. My husband did not like the eggs. No taste. But was a plenty of choices to choose from. I like the pancakes vs waffles.

2026-10-26 • via Nuitee
G
Gilley • couple • us
8
2026-10-25 • via Nuitee
J
John • family_with_children • us
5
2026-10-25 • via Nuitee
D
Donna • family_with_children • us
10
Pros:

The room was clean and the beach view was excellent!

Cons:

Nothing

2026-10-23 • via Nuitee
R
Rebecca • couple • us
10
Pros:

Clean pillows soft

Cons:

Could hear something scratching at walls all night

2026-10-23 • via Nuitee
J
Jon • couple • us
9
2026-10-23 • via Nuitee
T
Tim • family_with_children • de
10
2026-10-22 • via Nuitee
C
Craig • family_with_children • us
5
Cons:

The rooms appeared clean, but smelled of mildew, smoke and dogs. The lobby also smelled. The flooring in the lobby halls was chipped, loose. The room ceilings and walls were water stained, as well as the lamp shades.

2026-10-21 • via Nuitee
N
nick • couple • us
10
2026-10-20 • via Nuitee
V
Vickie • extended_group • us
10
2026-10-19 • via Nuitee
L
Lisa • couple • us
10
Almost like home
Pros:

Very friendly people and clean

2026-10-18 • via Nuitee
T
Thomasine • couple • us
6
Adequate
Pros:

Adequate selection. Enough seating for guests.

Cons:

There was quite a bit of dust on top of the microwave.
Black mold on the silicon molding in the bathroom.

2026-10-18 • via Nuitee
C
Carol Ann • extended_group • us
9
Would use them again
Pros:

Breakfast was hot, coffee was good, area was cleanl

2026-10-17 • via Nuitee
J
Joyce • family_with_children • us
8
Pros:

Breakfast was plentiful and delicious.

Cons:

The work out room needs improvement. I was too hot in there. I tried to change the thermostat, it didn't really respond so I called the front desk but nobody came. I was there for 35 minutes. Also, the treadmill was sitting up on its wheels like they had just pulled it into the room. I was such a steep angle I felt like I was going to fall off. I wanted to boost the angle but that just wasn't possible with it already at a high angle.

2026-10-16 • via Nuitee