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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Family rooms
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Garden
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Pets allowed
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Children's playground
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Sauna
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Breakfast in the room
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Massage services
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Spa/wellness center
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Table tennis
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Currency exchange
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Babysitting/child services
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Parking garage
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Concierge service
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Special diet menus - on request
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Kid meals
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Kids' outdoor play equipment
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Toilet with grab rails
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Hot spring bath
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Outdoor furniture
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Tour/class on local culture
Review Highlights
Categories
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Property Description
Thermal Pools and Relaxation
Indulge in the rejuvenating thermal pools and unwind in the massage room with a sauna at Regis Hotel Spa. Perfect for a tranquil retreat.
Charming Rustic Decor
Experience the charm of wooden beams, tiled roofs, and colonial-style furniture in our beautifully adorned rooms with fireplaces. Enjoy modern amenities like Cable TV and seating areas.
Lush Grounds and Playful Amenities
Explore the extensive gardens with vibrant vegetation, palm trees, and a children’s playground. Relax in the serene green areas while enjoying a massage or sauna session.
Escape to Regis Hotel Spa for a serene getaway amidst the beauty of Atitlán Lake. Book now for an unforgettable stay!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Ice rooms and hot springs.
The small space fans in the rooms do not keep them cool. I think they bought the cheapest space fans available. The beds in the room were so small that only one person could comfortably sleep in each bed. The front desk staff were unwilling to let guests use the toaster oven or microwave to heat up food. However, the chef in the kitchen was happy to give us access to the equipment to heat up our food.
El ambiente cómodo, seguro, agradable y un excelente personal
No tiene secadora de pelo
Ubicación
Reserve con Uds y me cobraron mucho más de lo que indicaba
Las termales, las habitaciones, el staff, la comodidad y la ubicación
I was a little unsure, having read some of the previous reviews, that it would be a good idea to stay that close to the main busy street , but it turned out to be a definite advantage! As soon as you enter the gate, the noise and the chaos is left behind for the most part. During the day you might hear some music from loud speakers outside and even occasional fireworks, what really matters is that at night it is actually pretty quiet.
We slept peacefully, no disturbance whatsoever, and I am a very light sleeper. There’s a fan in the room that provided some white noise. It was completely fine without a/c.
The beds were comfortable, not too soft, not too hard, just the way we like it.
The hotel itself feels more like a motel, it is not fancy in any way, but we got it mostly for the hot springs pools on the premises, which we enjoyed.
The room seemed clean, we didn’t inspect too closely, but nothing stood out as problematic.
The shower was good, no issues at all.
The staff were nice but didn't look particularly interested in interacting with the guests beyond what was strictly necessary.
The overall impression was that the hotel is somewhat rundown and quite basic.
There wasn’t much room by the sink to put out the toiletries, as the sink just hangs by itself attached to the wall and doesn't have any extra surface. We stored our toiletries in the wooden closet in the bathroom that had enough room.
La atención del personal, la limpieza y comodidad de las camas. Las termas al atardecer también son un plus en este alojamiento.
Los ardines, el silencio
La ubicación, comodidad y atención
El agua en los ecotanques se acababa muy rápido y no se recargaban tan rápido por lo que a veces no estaba disponible
Muy central, personal amable y termales perfectas para relajarse y descansar.
La ubicación es perfecta en el centro de Panajachel, con muchos comercios y restaurantes en las proximidades
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Had a small group for several days - they service in the restaurant was excellent. The rooms were fine, but need updated in my opinion. Most rooms had hot water, but in my "deluxe" room I struggle with having hot water daily. The water control had issues. I did alert maintenance but it didn't change.
I love the location for shopping purposes, however its several blocks to the lake. It's sister hotel Porta del Lago has a much superior view, but with groups its a pain because of their elevator that are very small and slow. Regis has none. However, for people in wheel chairs may find Regis difficult to navigate.
I recommend booking online - the price for two rooms was about 25% less expensive booking online.
Está cerca de todo, los termales
Todo estuvo bien
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