Springhill Suites by Marriott West Palm Beach

Hotels
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SpringHill Suites
2437 Metrocentre Blvd, West Palm Beach, Florida, 33407 , West Palm Beach , US
1-561-689-6814

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Facilities

Elevator
Fitness facilities
Conference space
Golfing nearby
Surfing/bodyboarding nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba diving nearby
Water skiing nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Need for renovations
Breakfast options limited

Categories

Cleanliness
7.65
Some reviews mentioned dirty rooms and sheets, indicating a need for improvement.
Service
9.15
Reviews consistently highlight friendly and helpful staff.
Location
8.65
The location is appreciated for being remote yet accessible.
Room Quality
8.15
Rooms are generally clean but some reviewers mentioned noise issues.
Amenities
8.65
Amenities like breakfast were commended, though some found it limited.
Value for Money
8.15
Generally good value but could benefit from renovations.
Food and Beverage
8.15
Breakfast received mixed reviews, with highs for variety but lows for quality.
Overall Experience
8.65
Overall stay was pleasant, with some noted issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:45

Property Description

Outdoor Pool and Fitness Center
Unwind and stay active with our outdoor pool and 24-hour fitness center.

Complimentary Breakfast and Key Amenities
Start your day right with a free on-the-go breakfast and enjoy perks like wired internet access, a business center, and express check-out.

Event Spaces and Nearby Attractions
Host events effortlessly with our conference space, or explore nearby attractions like Rapids Water Park and Palm Beach Outlets.

Experience comfort and convenience at Springhill Suites by Marriott West Palm Beach.

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

Cleanliness: 7.65
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
K
katherine de • friends
10
Pros:

Rooms clean

2025-10-11 • via Nuitee
Y
yuvaraj
10
Pros:

Staff were very friendly and helpful. Breakfast was quite comprehensive

2025-10-09 • via Nuitee
M
Melony • family
8
Pros:

I meet a young lady by the name of Zya that worked in the open space for breakfast and she provided excellent customer service going beyond to ensure that me and other guest needs were addressed.

2025-10-08 • via Nuitee
T
Tulip • family
8
Pros:

Clean room. And friendly staff.

2025-10-08 • via Nuitee
Y
Yuvaraj
10
Pros:

Staff were very friendly and helpful. Breakfast was good.

2025-10-07 • via Nuitee
K
Kamla • family
10
Pros:

The area

2025-10-06 • via Nuitee
J
Jeanne
10
Pros:

Perfect spot for my stay

2025-10-01 • via Nuitee
A
Arlene
10
Pros:

Tranquila. Buen trato y desayuno excelente

2025-09-30 • via Nuitee
K
Kristen • family
10
Pros:

Clean room. Nice dining area and breakfast. Staff were polite and helpful; smooth check in/checkout.

2025-09-29 • via Nuitee
R
Rodrigo • family
10
Pros:

Property is really well maintained. Rooms are spacious and comfortable. Tiffany from the front desk was wonderful with our accomodations, even when unfortunately we had to change our room due someone tampering with the smoke detector to smoke in the room. I recommend this hotel!

2025-09-28 • via Nuitee
I
Isha
8
Pros:

Overall the property is beautiful, clean, safe snd well maintained.

Majority of the Guest Services staff is friendly and personable except Jasmine who displayed a lack of professionalism.

The room was nice and clean. However, there was an exception of a hint of mildew smell. I brewed some coffee and it seemed to cover it for my overnight stay.

Breakfast was served with more options than expected. I enjoyed my short stay.

2025-09-28 • via Nuitee
J
jean-robert
6
Pros:

The hotel is nice, but I found the continental breakfast to be quite limited. During my six-day stay, I was dissatisfied with the consistently poor daily breakfast options. Furthermore, my room was noisy, and I don't anticipate any changes to address this issue. I'm just sharing my thoughts with you. Thank you!

2025-09-28 • via Nuitee
J
Joel • family
6
Pros:

This property is in a nice remote area not too far from the airport. The rooms were a bit dirty especially the sheets, it would be nice if they updated them. Carpet is old and the furniture looks old and dirty as well. Staff were friendly and there is plenty parking. Walls are super thin.

2025-09-28 • via Nuitee
L
Latisha • family
8
Pros:

Staff is excellent and friendly. Property is a tad older but overall great stay

2025-09-28 • via Nuitee
O
ORNELIO
10
Pros:

V

2025-09-25 • via Nuitee
B
Bruce
8
Pros:

Things were good.

2025-09-23 • via Nuitee
E
Elizabeth • family_with_children
10
Pros:

Very nice room & super friendly staff! Would stay again if I was in the area

2025-09-22 • via Nuitee
N
Nohely • family
10
Pros:

Clean

2025-09-20 • via Nuitee
C
Claudia
10
Pros:

Clean room.. ac very cold!

2025-09-18 • via Nuitee
R
Ruben
10
Pros:

This is my third time at this facility. Great as always

2025-09-17 • via Nuitee