Embassy Suites Columbus - Airport

Hotels
•
Embassy Suites Hotels
8.2 (518 reviews)
2886 Airport Drive , Columbus , US
+1 614-536-0500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient, accessible location
Friendly and helpful staff (front desk, breakfast)
Good complimentary breakfast and evening drinks
Spacious rooms and good value for many guests
Cons:
Room and pool cleanliness issues (stained floors, dirty pool)
Serious food-safety complaint / suspected food poisoning
Broken/poorly maintained amenities (ice machines, elevators, pool railing)
Occasional unresponsive or unprofessional management

Categories

Cleanliness
6.5
Below-average cleanliness: multiple guests reported dirty rooms (stained floors, unclean headboards), a dirty/slippery pool, and a very serious kitchen/food-safety incident that caused illness.
Service
9.5
Strong positive service overall: numerous mentions of friendly, accommodating front desk and breakfast staff; a few reports of unprofessional management or lack of ownership in specific incidents.
Location
9.2
Consistently praised for convenience and accessibility by many guests.
Room Quality
8.6
Generally spacious and comfortable rooms noted, though some guests reported mattress age/need for update and occasional cleanliness lapses.
Amenities
7.3
Mixed amenities: complimentary breakfast and evening drinks were positives, but issues reported with pool cleanliness, broken railings, nonworking ice machines, elevator access and a slow shuttle.
Value for Money
8.8
Mostly perceived as good value by several guests (spacious rooms, good breakfast), though a few guests felt price did not match their negative experiences.
Food and Beverage
6.8
Mixed: breakfast and omelettes were praised repeatedly, however a severe food-safety complaint (suspected food poisoning) and concerns about kitchen cleanliness strongly lowered this rating.
Overall Experience
8.9
Majority of guests reported a good overall stay and would recommend; however, serious isolated incidents (food illness, elevator/access problems) negatively affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location and Modern Amenities
Located near Port Columbus International Airport and Easton Town Center, Embassy Suites Columbus-Airport offers spacious suites with flat-screen TVs and high-speed internet. Each suite includes a mini-refrigerator, microwave, wet bar, and remote printing capability.

Complimentary Services
Guests can enjoy a complimentary hot breakfast and evening Manager's Reception. The on-site Flying Spoons restaurant offers additional dining options with sandwiches and espresso drinks.

Leisure and Business Facilities
The hotel provides an indoor pool, fitness centre, and a 24-hour business centre for guests' convenience. Experience comfort and convenience at Embassy Suites Columbus-Airport.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Location

Guest Reviews

8.2
Based on 518 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9.2
Room Quality: 8.6
Amenities: 7.3
Value for Money: 8.8
Food and Beverage: 6.8
Overall Experience: 8.9
S
Scott • family_with_children • us
3
Great breakfast and if your in a pinch to just sleep. I wouldn't recommend any other way.
Pros:

Breakfast and welcome drinks. Staff was amazing at breakfast and kept the breakfast area clean.

Cons:

Pool is dirty, slippery and railing is still broken after I've read reviews from months ago complaining about it. The rooms are dirty, my guess is they clean off tables and throw trash away and put new sheets on the bed and that's the extent of cleaning. Like other reviews, the floor is dirty and stained. The headboards on beds had hand prints, walls had stuff on them. The hallways were dirty with trash on tables. There's 6 floors, I went to 4 of those floors to find an ice machine that worked or dispensed ice. Had to go down to the lobby to get a couple cups of ice. The staff was helpful to me.

2026-10-31 • via Nuitee
G
George • solo_traveller • us
8
Pros:

Location and ambience

Cons:

Nothing not to like

2026-10-31 • via Nuitee
K
Kathy • couple • us
1
You gave my son food poisoning and took no ownership for this mess! Could reach no one!
Pros:

You have rotten food to my son and when I called no one would help me at all!!!! No managers took responsibility for what happened. He was sick for two days from your salmon! Your kitchen is not clean! My son missed the wedding and cost us over 450$ to vomit for two days! You caused this!

Cons:

The bathroom where he was vomiting because of you WAS clean before he was pucking his guts out.

2026-10-31 • via Nuitee
W
William • family_with_children • us
10
2026-10-27 • via Nuitee
M
Mark • couple • us
10
It was a great stay. Only thing I would even comment on is the need to update mattress.
Pros:

Location was great

Cons:

Nice overall

2026-10-24 • via Nuitee
A
Amanda • family_with_children • au
8
2026-10-22 • via Nuitee
C
Cassandra • solo_traveller • us
8
Overall great stay, would recommend
Pros:

The location was very convenient. Staff was great and overall the room was very spacious and great value for he price.

Cons:

The water pressure wasn’t very good

2026-10-20 • via Nuitee
H
Heather • couple • us
10
Loved it
Pros:

Very nice! And the free drinks on the evening are a plus

Cons:

Nothing

2026-10-19 • via Nuitee
J
Jose • family_with_children • us
10
Pros:

The location was super accessible to what I need

Cons:

Nothing to say

2026-10-11 • via Nuitee
A
Asia • family_with_children • us
8
Overall it was ok
Pros:

Overall everything was fine

Cons:

My room could have been a little more cleaner

2026-10-09 • via Nuitee
R
Raven • couple • us
10
Very great over aww
Pros:

It was great

Cons:

Nothing love everything

2026-10-07 • via Nuitee
R
Raven • couple • us
10
It was very comfting home away from home
Pros:

The room when I walk in was great I love the wrap around

Cons:

We couldn’t get into the pool area

2026-10-07 • via Nuitee
V
Vernon • solo_traveller • us
7
Breakfast ok, shuttle service was slow.
Pros:

Breakfast was good, Good variety of food.

Cons:

Don’t know

2026-09-15 • via Nuitee
S
Scott • couple • us
10
Great
Pros:

everything about the hotel

Cons:

They didn't sweep the room well

2026-09-14 • via Nuitee
M
Michael • solo_traveller • us
10
2026-09-14 • via Nuitee
A
Abiyah • solo_traveller • us
10
Pros:

friendly staff and awesome customer service, rooms clean and comfortable. Great breakfast

Cons:

Everything was great

2026-09-14 • via Nuitee
M
Mary Beth • solo_traveller • us
5
2026-09-13 • via Nuitee
R
regina • couple • us
10
Staff was very friendly and informative
Pros:

The property was very clean.

Cons:

It was not convenient for parking due to other events being held in the space

2026-09-12 • via Nuitee
B
baldwin • solo_traveller • us
10
Pros:

staff was very accommodating
Friendly , answers questions and Truly available concerning needs or questions.
Driver to tnhe airport was very nice and profesional as well
We you stay at Embassy suites again whem in the area

2026-09-11 • via Nuitee
M
Melanie • family_with_children • us
10
I had a great time. The front desk staff was exceptional!
Pros:

The front desk staff was phenomenal!

2026-09-10 • via Nuitee