Hotel Palmas de La Serena

Hotels
6.9 (1651 reviews)
Los Nísperos 668 , La Serena , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
6.11
Multiple comments indicate issues with cleanliness, particularly in bathrooms.
Service
7.58
Mixed reviews; however, some praised the cordiality of staff.
Location
8.62
Many positive mentions regarding the beautiful location and proximity to the beach.
Room Quality
6.57
Comments on issues with old amenities and poor mattress quality.
Amenities
6.1
Concerns about the pool maintenance and lack of breakfast.
Value for Money
6.56
Some reviews suggest the services do not match the pricing.
Food and Beverage
7.11
The breakfast received mixed reviews; some liked it while others found it poor.
Overall Experience
6.58
General mixed feedback; positive experience overall but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:18

Property Description

Luxurious Accommodations and Amenities

Hotel Palmas de La Serena offers newly renovated private rooms and cottages just steps away from the beach. Each room features a minibar, flat-screen TV, and a balcony with garden and pool views. Cottages include a fully equipped kitchen and direct garden access, providing a unique and relaxing stay.

Tranquil Outdoor Oasis

Enjoy the outdoor swimming pool surrounded by lush gardens and palm trees, creating a serene atmosphere for relaxation. Whether you're lounging by the pool or strolling through the gardens, Hotel Palmas de La Serena offers a peaceful escape.

Convenient Location

Situated just 300 meters from the beach and close to various dining options, Hotel Palmas de La Serena provides the perfect blend of relaxation and convenience. With free WiFi and parking, your stay is sure to be hassle-free.

Book your stay at Hotel Palmas de La Serena for a truly rejuvenating experience.

Important information:

All guests must provide a valid credit card or a cash guarantee upon check-in.

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LSC

Location

Guest Reviews

6.9
Based on 1651 reviews
Cleanliness: 6.11
Service: 7.58
Location: 8.62
Room Quality: 6.57
Amenities: 6.1
Value for Money: 6.56
Food and Beverage: 7.11
Overall Experience: 6.58
G
Guillermo • solo_traveller • cl
10
Pros:

Habitacion y personal a cargo

Cons:

No estaba habilitada la piscina, y fui a ese hotel por eso.

2026-09-10 • via Nuitee
G
Guillermo • solo_traveller • cl
10
2026-09-10 • via Nuitee
F
FELIX • solo_traveller • cl
10
Excelente
Pros:

Todo

2026-09-05 • via Nuitee
R
Roberto • couple • cl
9
Tranquilo y confortable!!
Pros:

La vista de las palmeras.

2026-09-03 • via Nuitee
M
Manuel • couple • cl
7
2026-08-19 • via Nuitee
M
Manfroi • couple • br
6
2026-08-18 • via Nuitee
J
juana María • couple • es
8
2026-08-18 • via Nuitee
J
jorquera • family_with_children • cl
8
Tranquiladad pasos de la playa
Pros:

Lugar muy tranquilo a pasos de la playa.

Cons:

Poca señal wifi

2026-08-17 • via Nuitee
C
Cintia • solo_traveller • cl
10
Pros:

La.limpieza y la atención

Cons:

Todo bien

2026-08-06 • via Nuitee
A
Ahumada • solo_traveller • cl
2
Una mala estadía
Pros:

La ubicación

Cons:

El ventanal del dormitorio principal tenía una falla y no cerraba bien. Con mucho esfuerzo y trabajo logré juntarla.
Pague por la estadía con desayuno incluido y sorpresa a la mañana siguiente (8:30 hrs) me dicen que no tenían desayuno para mi y mi familia.

2026-07-25 • via Nuitee
M
Mauricio • extended_group • cl
9
Lindas cabañas a un precio muy bajo
Pros:

Muy buena ubicacion , cercano a la av del mar

2026-07-25 • via Nuitee
J
Jocelyn • family_with_children • cl
9
TRANQUILIDAD
Pros:

desayuno excelente

2026-07-24 • via Nuitee
C
Cristian • solo_traveller • cl
10
2026-07-23 • via Nuitee
F
Francisco Javier • solo_traveller • cl
10
2026-07-19 • via Nuitee
R
Rodrigo • couple • cl
7
Buena estancia.
Pros:

Buena ubicación y personal muy amable.
Las habitaciones son antiguas, pero las entregan limpias y son comodas.

Cons:

No funcionaba el equipo de calefacción.

2026-07-13 • via Nuitee
G
Gerardo • solo_traveller • cl
10
2026-07-12 • via Nuitee
J
JAVIER • solo_traveller • cl
9
Pros:

DESAYUNO

2026-07-10 • via Nuitee
L
LxDxA • couple • cl
10
Supero las expectativas
Pros:

Ubicacion

Cons:

La almohada

2026-07-08 • via Nuitee
R
Rincon • solo_traveller • cl
9
Pros:

Seguridad comodidad

Cons:

Limpieza

2026-07-04 • via Nuitee
L
Leslie • family_with_children • cl
8
Buena
Pros:

El recinto

Cons:

Solo tenía dos calefactores, las ventanas no cerraban bien y habían pocas cobijas, se solucionó posteriormente el tema de las cobijas.

2026-07-03 • via Nuitee