Hotel Grand Continental Kuala Lumpur

Hotels
7.4 (530 reviews)
Jalan Belia / Jalan Raja Laut , Kuala Lumpur , MY
+60 3-2693 9333

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Helpfulness of staff
Cons:
Cleanliness issues
Limited food choices

Categories

Cleanliness
6.11
The reviews indicated concerning cleanliness issues, such as a leaky bidet and dirty toilet floors.
Service
8.08
Overall positive sentiments about service, although some reports mention aggressive reception staff.
Location
8.62
Many reviews highlight the good location of the hotel.
Room Quality
7.57
Rooms are generally described as clean and comfortable, but some maintenance issues were mentioned.
Amenities
7.1
Amenities like the swimming pool and spa are noted but lack enhancement in food options.
Value for Money
8.06
Guests perceived the overall value for money positively despite some improvement areas.
Food and Beverage
6.61
Limited food variety and hygiene issues were noted.
Overall Experience
7.08
Mixed reviews with a balance between good service and some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:37

Property Description

Stunning City Views of Petronas Twin Towers
Boasting breathtaking views of the iconic Petronas Twin Towers, Grand Continental offers a picturesque backdrop for your stay in Kuala Lumpur.

Convenient Location
Situated within a short walking distance from Sultan Ismail LRT Station and Medan Tuanku Monorail Station, our hotel provides easy access to the city's key destinations.

Relaxation and Dining
Unwind in our outdoor pool, seek assistance from our tour desk for exploring the city, and enjoy a delectable dining experience at Marble Arch Coffee House.

To experience the allure of Kuala Lumpur with unparalleled comfort and convenience, book your stay at Hotel Grand Continental Kuala Lumpur today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: KUL

Location

Guest Reviews

7.4
Based on 530 reviews
Cleanliness: 6.11
Service: 8.08
Location: 8.62
Room Quality: 7.57
Amenities: 7.1
Value for Money: 8.06
Food and Beverage: 6.61
Overall Experience: 7.08
S
santaram • solo_traveller • mu
7
Pros:

Location

Cons:

House keeping

2026-09-18 • via Nuitee
C
Cindy • family_with_children • sg
8
Good value for money and practical for a short stay
Pros:

We chose this hotel for a short trip and will return for our next stay. It provides all the basic necessities you need. It is much affordable than others in its 4-star range and valued for money. The hotel is a bit run down but it still up to the standard.

The staff are friendly and accommodating. Inside the room, both the air conditioning and the water pressure worked well. The beds are comfortable.

The breakfast experience was convenient. It was not crowded, which saved us time before heading out. The variety of food is limited, featuring a simple mixture of Malay, Indian, and Western cuisines. I liked the Chinese porridge which gave a warm start in the morning.

Cons:

The hotel was all good and nothing to complain about.

2026-09-12 • via Nuitee
N
NOOR IZWANI • solo_traveller • my
7
2026-09-08 • via Nuitee
D
Desheeta • family_with_children • mu
3
2026-08-13 • via Nuitee
M
MOHAMAD SAIF • solo_traveller • my
8
2026-08-10 • via Nuitee
M
M.N • solo_traveller • my
6
Not as expected
Pros:

Clean room

Cons:

Front desk needs to go for training & learn to smile

2026-07-23 • via Nuitee
。 • solo_traveller • my
6
Cons:

food not good

2026-07-17 • via Nuitee
M
Mohamad Zulkipli • solo_traveller • my
9
Pros:

The location & parking

2026-07-17 • via Nuitee
S
Syazwani • couple • my
10
2026-07-14 • via Nuitee
Z
Zainudin • solo_traveller • my
7
2026-07-12 • via Nuitee
N
Nauman • solo_traveller • pk
7
2026-06-27 • via Nuitee
H
Hamidah • family_with_children • my
9
2026-06-26 • via Nuitee
A
Amri • couple • my
7
2026-06-26 • via Nuitee
H
har • extended_group • my
10
2026-06-25 • via Nuitee
F
Fatimah Noor Ezzah Hazlina • family_with_children • my
10
2026-06-24 • via Nuitee
W
WAN KHAIRI • solo_traveller • my
7
2026-06-23 • via Nuitee
Y
Yasibun • solo_traveller • nz
8
Pros:

Good location, friendly staff and nice and clean place with 24 hours room service available

2026-06-22 • via Nuitee
M
MOHAMED • extended_group • lk
1
2026-06-18 • via Nuitee
K
Kerol • solo_traveller • my
10
2026-06-07 • via Nuitee
M
Muhammad Nauman • solo_traveller • pk
8
2026-06-07 • via Nuitee