Village Hotel Wirral

Hotels
Village Hotels & Leisure Clubs
8.2 (2724 reviews)
Pool Lane, Bromborough Pool , Bromborough , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great facilities
Cons:
Poor food quality
Inadequate lighting in room

Categories

Cleanliness
7.66
Lighting in room horrendous, could not put make up on properly.
Service
9.13
Staff were friendly, attentive, and made the stay enjoyable.
Location
8.67
Hotel is right on good bus route and close to amenities.
Room Quality
8.12
Room was spacious and had all basic amenities.
Amenities
8.65
Great facilities including gym, sauna, and pool.
Value for Money
8.11
Good value for the entertainment and services provided.
Food and Beverage
6.66
Breakfast was horrible and had to go out of town for food.
Overall Experience
8.63
Overall a great stay with friendly staff despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:18

Property Description

Discover the Wirral Peninsular and Beyond

At Village Hotel Wirral, guests can explore the beauty of the Wirral Peninsular, North Wales, and the North West of England. With 17 golf courses nearby, including Lynx, it's a golfer's paradise.

State-of-the-Art Leisure Facilities

Enjoy a fully equipped gym, squash court, Sky TV, and Sky Sports channels in all bedrooms. Access the Village Gym and a 25-metre heated swimming pool for ultimate relaxation.

Business Clubs and Dining Experience

Experience top-notch business amenities with Business Club access. Indulge in all-day dining at The Village Pub and Grill, offering a taste of local cuisine. Book now for a memorable stay at Village Hotel Wirral.

Important information:

The property will contact guests after receiving booking confirmation with additional details related to their stay.
Check-in and check-out is done at the self-service kiosks.
Please note that Village Hotels do not accept cash payments or checks.
The credit or debit card used to make the booking must be available on check in at the hotel.
Please note that children’s swim times apply.
Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.
Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8.2
Based on 2724 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 6.66
Overall Experience: 8.63
L
leigh907 Family Dubai, Emirate of Dubai
6
Not good
Pros:

Very disappointed!

Booked a room with two double beds - got a room with one double bed. We were unable to change rooms as they were fully booked, and rooms were being renovated.

Bath was moldy - complained numerous times - nothing was done.
Conditioner was empty, and had to repeatedly ask for more towels as only one was left for two people.

Water, coffee and tea were not always replenished.

Constant construction noise from 8am renovating below bedrooms. They removed hall carpet towards the club rooms resulting in us having to walk over sticky glue residue to get to our room as this was the only way we could get there.

Food was rubbish.

2026-07-25 via Tripadvisor
A
Antony couple gb
7
Ideal for an overnight stop before getting Ferry.
Pros:

Room was comfortable, the swimming etc was very good. Breakfast was of a good quality.

Cons:

The Bar area was very noisy when we came to have a meal. Perhaps a quiet area would help as the food was spoiled by the noise.

2026-07-25 via Nuitee
P
PRAISE couple gb
5
2026-07-25 via Nuitee
D
Diana couple sk
10
2026-07-24 via Nuitee
H
H8198PXjamess Family
2
Extremely poor hotel.
Pros:

We used to stay here when it was a classy De Vere Hotel, it is now more like a poor travel lodge. Families with unruly, unsupervised children running wild.
We were unable to use the pool because of the families who were non-residents at the Hotel made worse by the school holidays.
There is no proper restaurant, just a basic bar area that serves very poor food from a very poor bar menu.
The rooms had no air-conditioning so were extremely hot with only a small 'desk top' fan. We had booked a four day stay, but our room only had 4 coat hangers and two very small drawers so we had to keep our clothes in our suitcases.
This hotel is focused more on the outside membership and walk-in customers than the paying guests.
I would not recommend this hotel if you are looking for a quality relaxing break.

2026-07-23 via Tripadvisor
W
Warren family_with_children gb
4
Not the room we booked but had to suck it up - No updates from the Hotel prior to arrival!
Pros:

We used the pool, sauna, steam and jacuzzi. Really nice way to relax in the morning before heading out

Cons:

Rooms too hot in warmer weather - No Aircon available. provide a tiny fan which did not add any benefit.
When the room was booked, we booked a Family room - 1 x double and 2 x single beds. However the Hotel has had a makeover and they no longer do these room types (without notifying us), they only supply 2 x double in the rooms. They failed to tell us this until I queried this after checking in despite me sending a message prior to arrival to ensure we had the correct bed arrangement. The response I got was 'I can pass your message on' which really isn't acceptable when you have a teenage boy and girl both sharing the same bed. Further to this there were only 2 x towels and 2 x cups for hot drinks in the room for 4 to share 🤦‍♂️

2026-07-23 via Nuitee
A
Adrian solo_traveller gb
9
Start of our 40th anniversary celebrations.
Pros:

easy check in and lift was excellent with my mobility buggy, check in staff were able to assist when we had an issue with a door card - twice!

Cons:

Breakfast orange juice was AWFUL!
Appeared that too much water had been added to the concentrate.

2026-07-23 via Nuitee
S
Smith couple gb
10
2026-07-22 via Nuitee
A
Aldwinckle solo_traveller gb
10
2026-07-22 via Nuitee
3
373sebk Solo travel
2
MUSIC SO SO LOUD. ZERO RELAXATION.
Pros:

Plays music stupidly stupidly loud in the swimming pool area. People complaining to each other that they just want to relax. I left with a headache after a day of work and wanting to relax. Music had to been max volume. Pool staff was a guy with a padel t shirt on, and a skin head. Other was a young, probably south-east Asian girl.

2026-07-21 via Tripadvisor
J
JoachimP428 Couples Saltsjobaden
6
Stay away unless you are a family with small children
Pros:

Pretty busy hotel with lots of families with small children. Our room was unbearably hot (no air conditioning) and with no view whatsoever. The pool was crowded with young children and parts of it was closed due to swimming lessons. Below average breakfast buffet. Parking costs extra. The only plus was a great gym and a decent lounge area where you could watch football and golf.

2026-07-21 via Tripadvisor
J
Judith family_with_children gb
8
We enjoyed our stay thank you
Pros:

We didn't have breakfast, it was very expensive

Cons:

The room was very hot

2026-07-21 via Nuitee
S
Stephen solo_traveller gb
8
2026-07-21 via Nuitee
S
Sarah family_with_children gb
6
2026-07-20 via Nuitee
S
Sara couple gb
9
Perfect location and facilities. We will definitely stay again.
Pros:

It was extremely clean and high end. The rooms were perfect, the bed was so comfy.

Cons:

The only issue we had was the fan in the room. Due to the extremely hot weather the room was so hot and the fan was very poor. It was a very uncomfortable sleep. I would suggest better fans for the summer time.

2026-07-20 via Nuitee
C
clivea246 Couples
2
Won't give a refund
Pros:

Made a mistake of booking the wrong month 32 days before and wouldn't give a refund. So telling me no one else will book that room in 32 days ok
They make it look better than it is as full of heavy drinkers and very noisy in the evenings.

2026-07-19 via Tripadvisor
K
Klaus solo_traveller de
6
Pros:

Unkompliziertes Einchecken, Parkplatz am Haus, Personal freundlich.

Cons:

Vielleicht bedingt durch die Bauarbeiten - aber es hätte sauberer sein können.

2026-07-19 via Nuitee
I
Ian Jutson couple gb
1
Terrible service, rooms and communal spaces and way too expensive
Pros:

Nothing

Cons:

Having travelled and stayed in hotels extensively for work and leisure this hotel has to be one of the worst I have stayed in. Having arranged an early check in our room wasn't available, and only after agreeing to take a non air conditioned room was one made available 45 minutes late. Upon going to the room we had to follow a maze of corridors and lifts with limited signage and obvious construction work going on. The walkway to the second lift had no flooring and unsecured safety barriers. Upon entering our room we found the mattress topper was too small for the bed, the room had sticky worktops and no glasses (glass or plastic) for bathroom use. Had we not been staying there to attend my sisters offsite wedding I would have demanded my money back and returned home. When we complained to the staff they showed little interest in addressing our concerns and one week on have still not resolved them.

2026-07-19 via Nuitee
J
jo-Anne couple gb
9
Pros:

Very clean and lovely pool

Cons:

Room was too hot and stuffy, no air con 😓

2026-07-19 via Nuitee
I
I7111JOnatashac Family
10
Family friendly and great staff
Pros:

We are members of the gym and often go into both Starbucks and the sports bar. The atmosphere is always great, family friendly and relaxed. The service is second to none particularly from Olivia and Ruth in the sports bar.

2026-07-18 via Tripadvisor