Wellness Hotel Step - Czech Leading Hotels

Hotels
•
CZECH INN HOTELS
9 (11329 reviews)
Malletova 1141 , Prague , cz
+420 272 178 100

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great amenities
Good value for money
Convenient location
Clean rooms
Excellent food offerings
Cons:
Inconsistent service
Room size too small
Noise from outside

Categories

Cleanliness
8.89
Room quality is highlighted as clean based on multiple reviews, but additional issues suggest slight room for improvement.
Service
8.36
Some staff were noted as unhelpful or cold, but exceptional staff like Lucia showed good service. Overall, service had mixed sentiments.
Location
9.4
The hotel is positively recognized for its convenient location near attractions.
Room Quality
8.35
Room size complaints and issues with noise levels were noted, indicating a somewhat lower preference.
Amenities
9.38
Facilities such as gym, pool, and sauna were appreciated, showcasing good amenities.
Value for Money
9.34
Many reviews express satisfaction with the value offered for the price.
Food and Beverage
9.39
Breakfast received high praise in multiple reviews, indicating a strong positive sentiment.
Overall Experience
8.86
While there were specific areas of concern, the overall sentiment remains positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:01

Property Description

Luxurious Accommodation with City Views
Hotel Step offers modern and spacious rooms with city views, equipped with a minibar, satellite TV, and air-conditioning for a comfortable stay.

Extensive Wellness and Sports Facilities
Enjoy access to spa facilities including an indoor pool and saunas, as well as a sports center with tennis, squash, badminton courts, bowling alley, and indoor golf center.

Dining Options and Discounts on Activities
Indulge in Czech and international cuisine at the on-site restaurants, with summer terrace dining available. Guests also receive discounts on racket sports and complimentary entries to Water World or Sauna World.

Experience luxury and convenience at Hotel Step - book now for an unforgettable stay!

Important information:

When traveling with pets, please note that an extra charge of EUR 20 (CZK 500) per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos. Please note that pets are not allowed in Deluxe type rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 11329 reviews
Cleanliness: 8.89
Service: 8.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 8.86
R
Ramona • solo_traveller • de
4
Pros:

Die Betten war super bequem und das Frühstück war außerordentlich gut, es gab alles was das Herz begehrt.

Cons:

Die Lage des Hotels war direkt an einem Bahnhof, also sehr laut. Zimmer in getrennten Gebäuden. Pool nur mit Zuzahlung. Zu Fuß leider keine Sehenswürdigkeiten zu erreichen.

2026-07-25 • via Nuitee
N
Nela • solo_traveller • cz
7
2026-07-25 • via Nuitee
I
Ivan • couple • dk
9
Meget tilfredse og kommer gerne igen
Pros:

Meget venlig betjening fra personalet - fin service - god morgenmad

2026-07-25 • via Nuitee
A
Ashu • family_with_children • de
10
2026-07-25 • via Nuitee
K
Kytka • family_with_children • sk
8
Pros:

Super raňajky,obrovský výber aj bez laktózy

Cons:

Všetko v poriadku

2026-07-25 • via Nuitee
S
Steffen • couple • de
10
Pros:

Frühstück, Ausstattung, Sauberkeit und Personal top.
Der Pool ist von 7-22 Uhr nutzbar und die Saunalandschaft ist wunderschön. Fitness war kostenfrei und Squasch, Bedminton kann ebenfalls gespielt werden. Bowlingbahn und Massagen sind hinzubuchbar. Das Zimmer war top in Ordnung, modern und sauber, super Badezimmer.

Cons:

Lage ist etwas außerhalb, aber mit Straßenbahn (Linie 8) ist das Zentrum Günstig und in 20 Min. bequem erreichbar.

2026-07-25 • via Nuitee
D
duckitt • solo_traveller • be
9
Pros:

Friendly service by the staff and helpful

Cons:

No comments

2026-07-25 • via Nuitee
O
Ota • solo_traveller • cz
10
Pros:

Velice milý personál na recepci

2026-07-25 • via Nuitee
R
Railda • family_with_children • se
9
2026-07-25 • via Nuitee
S
Sarah • couple • se
9
Bra hotel
Pros:

Sängen var bekväm och rummet var väl ljudisolerat, vilket gjorde vistelsen lugn och avkopplande. Frukosten var jättegod och det fanns parkering på plats, vilket var mycket smidigt. Personalen var dessutom trevlig och hjälpsam.

Cons:

Ingenting

2026-07-25 • via Nuitee
A
Andreas • family_with_children • at
10
Super Frühstücksbuffet aber Pool von Kids überbelegt.
Pros:

Riesiges Frühstücksbuffet. Alles frisch.

Cons:

Zeitlich limitierter Pooleintritt. Die "Poollandschaft" ist in einem anderen Gebäude und besteht eigentlich aus nur einem Pool und der war gnadenlos überfüllt. Liegeflächen gibt es keine. Man kann zwar in der Nähe sitzen, aber das ist alles in Spritzreichweite. Und bei unserem Besuch war der Pool mit 60% spritzender randspringender Kids belegt (um 21 Uhr). Darauf muss man sich dann halt einstellen.

2026-07-25 • via Nuitee
M
Mariska • family_with_children • nl
7
Prima, maar niet zo fantastisch als de score op Booking doet vermoeden.
Pros:

De prijs-kwaliteitverhouding is goed. De kinderen vonden het zwembad top. Er zijn veel mogelijkheden voor sport en spel, alleen is de gym best wel Spartaans.

Cons:

De 9,1 op Booking is misplaatst. Het is een prima hotel, maar als je een 9,1 verwacht valt het tegen qua uitstraling, comfort en faciliteiten. Afstand tot het centrum is vrij ver (20 minuten met Uber).

2026-07-25 • via Nuitee
V
Viktoria • solo_traveller • at
10
Pros:

Bohatý výber raňajok, krásny wellness. Večerný klavírny sprievod. Živé kvety vo vázach.

Cons:

Že sa nedá prejsť suchou nohou do wellness a na raňajky, ak máte zarezervovanú family room.

2026-07-25 • via Nuitee
A
Agnieszka • family_with_children • pl
10
Rewelacja
Pros:

Czysto, elegancko. Basen przy hotelu super . Obsługa rewelacyjna i bardzo pomocna . Śniadania przepyszne. Gorąco polecam.

Cons:

Wszystko!!!

2026-07-25 • via Nuitee
R
Rafal • family_with_children • de
10
Super czas, świetny basen, najlepsze śniadanie
Pros:

Śniadanie

Cons:

-

2026-07-25 • via Nuitee
A
Adam • solo_traveller • pl
10
2026-07-25 • via Nuitee
I
Ildiko • family_with_children • de
9
2026-07-25 • via Nuitee
M
Martin • solo_traveller • de
7
Pros:

Gute Verkehrsanbinding, vielfältige Freizeitgestaltung möglich, reichhaltiges Frühstücksbuffet

Cons:

Wellness kann man hier nicht erwarten, der Name ist irreführend - Hotel ist dafür zu groß und es ist gwrade in der Ferienzeit zu viel los zum "relaxen".
Es ist eher ein Sport-Hotel bzw. ein Hotel mit angeschlossenem Sport-Center, kein direkter Zugang vom Hotel ins Sport-Center, zeitlich beschränkter Zugang zu Sport-Center, umständlicher Zugang zu Sport-Center mit Vouchern von der Hotelrezeption

2026-07-25 • via Nuitee
B
Bondarchuk • solo_traveller • il
10
Pros:

​הכל היה פשוט מושלם במלון! במיוחד אנשי הקבלה שהיו מדהימים, אדיבים ומאוד נחמדים. גם בחדר האוכל ובמסעדה הכל היה מושלם, אין שום דבר להעיר. האוכל היה טעים מאוד, השירות היה מהיר, והיחס היה פשוט לבבי ומסביר פנים. נהנינו מכל רגע!

Cons:

רק בספא שיש בו בריכה הייתה תקרית עם מחסום שפה בקבלה, אבל בסך הכל הכל היה בסדר.

2026-07-25 • via Nuitee
M
Martin • solo_traveller • cz
9
2026-07-24 • via Nuitee