Sotetsu Fresa Inn Higashi Shinjuku

Hotels
Sotetsu Fresa Inn
8.3 (4684 reviews)
Shinjuku-ku, Shinjuku 7-27-9 , Tokyo , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Safety deposit box
Fax/photocopying
Currency exchange
Non-smoking throughout
Kid meals
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean facilities
Cons:
Small rooms
Noisy guests

Categories

Cleanliness
8.44
The hotel is clean and offers a lot of free amenities.
Service
8.91
Staff were very helpful, kind, and spoke good English.
Location
8.95
Great location right above Higashi Shinjuku station, convenient for getting around.
Room Quality
7.4
Rooms are small, with some complaints about bed comfort, but overall comfortable.
Amenities
8.43
Free amenities available near the elevator and good options provided.
Value for Money
7.89
Overall good value considering the location and amenities.
Food and Beverage
7.94
Convenient access to nearby dining options.
Overall Experience
8.41
Guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:06

Property Description

Convenient Location
Sotetsu Fresa Inn Higashi Shinjuku is centrally located in Tokyo, right by Higashi Shinjuku Subway Station, offering easy access to popular destinations like Roppongi and Tsukiji Market.

Modern Amenities
Enjoy free internet access, flat-screen TVs, and a fridge in the comfortable rooms at Sotetsu Fresa Inn Higashi Shinjuku. Business travelers will appreciate the fax and photocopying services available.

Dining Options
Indulge in a variety of cuisines at the hotel's two restaurants. Start your day with a breakfast buffet at Royal Host Restaurant and savor delicious Chinese dishes at Bamiyan Chinese Restaurant.

Ready to experience convenience and comfort in Tokyo? Book your stay at Sotetsu Fresa Inn Higashi Shinjuku now!

Important information:

Guests arriving after check-in hours (00:00) must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.

Please note that this property doesn't accept cash payments. Please use a credit card (Visa, Master, JCB, AMEX, Diners, Discover, Union Pay) or a QR code payment (LINE Pay, PayPay, d-Barai, auPAY, Rakuten Pay, ALIPAY, WeChatPay) for payment.

Please note there are no amenities such as toothbrushes and razors in the room. Please bring it from the free amenity corner in the lobby.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is needed) and costs JPY 1650 per day.

Location

Guest Reviews

8.3
Based on 4684 reviews
Cleanliness: 8.44
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 8.41
I
iattoni solo_traveller it
10
2026-05-30 via Nuitee
A
Aurélie couple fr
9
2026-05-30 via Nuitee
D
Dinuka couple ca
3
Disappointed
Pros:

Close to subway station

Cons:

This hotel is dated. Had a cigarette odour in the room. The dark brown paint color in the room was uninviting and made the room look small.

2026-05-30 via Nuitee
S
Serena couple it
7
2026-05-30 via Nuitee
K
Karine family_with_children us
8
Close to Train Station and Lawson
Pros:

Steps from Higashi-Shinjuku Station and Lawson

Cons:

Toilet bidet smells

2026-05-30 via Nuitee
S
Shalenee solo_traveller us
10
2026-05-29 via Nuitee
M
Matteo Dominoni solo_traveller it
9
2026-05-29 via Nuitee
M
Matteo Dominoni solo_traveller it
9
2026-05-29 via Nuitee
E
egle couple lt
7
2026-05-29 via Nuitee
C
Cüneyt extended_group tr
8
Mükemmel konum.. ama biraz daha yenilenmeli odalar..
Pros:

Otelin hizmet kalitesi gayet iyi, konumu muhteşem, temizlik iyi, hemen metro istasyonun yanında, tüm restaurant, kafe ve marketler fazlası ile var otelin yanında, çalışanların ilgisi de gayet iyi ve yardımcılar her konuda.. Hatta Osaka’ya giderken bavullarımızdan bir kısmını otelde 6 gün muhafaza etmeleri büyük incelik (Osaka dönüşü sonrası son gece Tokyo’da tekrar bu otelde konaklayacağımız için böyle bir jest yaptılar, teşekkür ederiz 😍.) Ek otel hizmetleri de iyi.. Konaklama esnasında lobide tüm kullanım malzemeleri (traş bıçağı, diş fırçası macunu, saç fırçası, saç bakım ürünleri, bitki çayları, çeşitli kozmetik ürünlerinin hepsinden konaklama süresince ücretsiz faydalanabiliyorsunuz) Ayrıca ücretsiz tertemiz pijamalarda her katta mevcut.. Bu da güzel bir hizmet.. Ancak odaları diğer Tokyo otellerine göre biraz daha küçük, bavulları açmak için bile yer çok kısıtlı.. Konakladığımız 4 ayrı otele göre söyleyebilirim , benim çok param var. küçük oda yetmez diyen büyük odaları tercih etsin✌️😅
********
The hotel's service quality is excellent, the location is fantastic, the cleanliness is good, it's right next to the metro station, and there are plenty of restaurants, cafes, and markets nearby. The staff are also very attentive and helpful in every way. They were very kind enough to keep some of our luggage at the hotel for 6 days while we were going to Osaka (they did this because we were staying at this hotel again on our last night in Tokyo after our return from Osaka, thank you 😍). Additional hotel services are also good. During our stay, all amenities (razors, toothbrush and toothpaste, hairbrush, hair care products, herbal teas, various cosmetic products) were available free of charge in the lobby. Also, free, clean pajamas were available on every floor. This is a nice service. However, the rooms are a bit smaller than other Tokyo hotels; there's very little space even to unpack your suitcases.

Cons:

Standart odaların biraz daha büyük olması iyi olurdu, bir de banyo ve ekipmanlarının sanırım yenilenme vakit gelmiş.. ama genel olarak artıları olan bir otel..
********************
The standard rooms could be a bit bigger, and I think the bathrooms and their furnishings need updating... but overall, it's a hotel with positives.

2026-05-28 via Nuitee
R
Ruud couple nl
8
Goed hotel aan fr tand van het centrum van Shinjuku
Pros:

Locatie vlakbij metroi

Cons:

Grootte van de kamer

2026-05-28 via Nuitee
A
Adriano Fratelli couple br
10
2026-05-28 via Nuitee
K
Karine couple fr
10
Très bon choix d’hôtel, je n’ai rien à reprocher
Pros:

L’emplacement est parfait, très proche d’un super quartier animé mais l’hôtel est dans une avenue très calme. Le personnel est très professionnel. Tout était parfait

Cons:

Rien

2026-05-27 via Nuitee
P
Peter solo_traveller gb
7
Reasonable, but only basic facilities and no flair
Pros:

Easy walk to the Shinjuku entertainment area. Close to the subway station. Good price

Cons:

Room was small. Bathroom was getting old

2026-05-27 via Nuitee
C
claudia frontoni solo_traveller it
7
tokyo hotel economico
Pros:

ottima posizione sopra la fermata di due linee della metropolitana. vicino ad alcuni buoni ristoranti

Cons:

non era molto pulito. manca illuminazione nella stanza. mancano degli appendiabiti

2026-05-27 via Nuitee
G
Giuseppe couple it
9
Good hotel in a good position in Shinjuku
Pros:

Position
Room

Cons:

Nothing really

2026-05-27 via Nuitee
D
Denina solo_traveller au
9
Pros:

Location was good

Cons:

Hard beds and lumpy hard pillows
Breakfast poor

2026-05-27 via Nuitee
M
Manchandan couple ca
10
2026-05-26 via Nuitee
M
Mariella solo_traveller it
9
2026-05-26 via Nuitee
J
Jérémy solo_traveller fr
9
Pros:

Emplacement parfait, proche du centre de Shinjuku et juste assez éloigné pour s'éviter le bruit.
J'ai eu la chance d'avoir une chambre qui donnait de l'autre côté de la route donc très calme pour moi.
Je recommande

2026-05-26 via Nuitee