The Avenue

Hotels
7.6 (2489 reviews)
379 Victoria Avenue , Whanganui , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Heating
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Pool
Cons:
Food and Beverage
Room Quality

Categories

Cleanliness
7.99
The rooms were reported to be clean and tidy, but some complaints about towel freshness.
Service
8.46
Staff were cheerful and helpful, though there was a communication issue regarding the checkout.
Location
9
The location was frequently praised as perfect and convenient, close to supermarkets and food places.
Room Quality
6.95
Rooms were described as comfortable, but some were outdated and in need of a makeover.
Amenities
7.48
Amenities like the pool were highly praised, while some amenities were missing or under renovation.
Value for Money
6.94
Some guests felt the room pricing was high considering the outdated condition and missing services.
Food and Beverage
5.99
Restaurant and bar closure during stay caused disappointment, impacting dining options.
Overall Experience
7.96
Guests generally enjoyed their stay, with some great memories and comfort noted despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:46

Property Description

Renovated Rooms and Accommodation Options
The Avenue Hotel offers newly renovated rooms in a prime location, providing a comfortable stay for families, corporate groups, and travelers. With a variety of accommodation options including family units and apartments, guests can enjoy a refreshed and modern space during their visit.

Convenient Amenities and Nearby Attractions
Guests can take advantage of unlimited Wi-Fi and off-street parking while exploring the nearby Whanganui River, Virgina Lake, and city cycleway. The hotel's proximity to the town's arts and culture center, sports venues, and various dining options makes it an ideal choice for travelers looking to experience the local attractions.

Outdoor Pool and Relaxing Gardens
Unwind in the hotel's outdoor seasonal swimming pool surrounded by picturesque gardens, offering a tranquil setting to relax after a day of sightseeing. Although the restaurant and bar are undergoing renovations, guests can easily access nearby eateries and cafes for dining options, ensuring a delightful stay at The Avenue Hotel.

Book your stay at The Avenue Hotel for a rejuvenating and convenient experience in Whanganui.

Important information:

Please note that if you pay by AMEX or Diners Club card there will be a 2% transaction fee. There is no surcharge or transaction fee when paying by Visa/Mastercard or EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Please note when booking more than 4 rooms, different policies and additional supplements may apply. For more information please contact Kingsgate The Avenue Wanganui, using the contact details found on the booking form.

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WAG

Location

Guest Reviews

7.6
Based on 2489 reviews
Cleanliness: 7.99
Service: 8.46
Location: 9
Room Quality: 6.95
Amenities: 7.48
Value for Money: 6.94
Food and Beverage: 5.99
Overall Experience: 7.96
D
Dallas couple nz
7
Complete
Pros:

Location

2026-08-22 via Nuitee
N
Nicola solo_traveller nz
8
2026-08-21 via Nuitee
C
Craig extended_group nz
7
Generally, very good
Pros:

Easy access, nice staff

Cons:

Would have liked more security for our motorcycles as they could be seen from the street

2026-08-20 via Nuitee
B
Beryl solo_traveller nz
9
Pros:

The convenience too everything

Cons:

N/A

2026-08-19 via Nuitee
J
JJ solo_traveller nz
6
2026-08-18 via Nuitee
A
Andrew and Anna solo_traveller nz
8
Pros:

Beds were comfortable and the restaurant refurbishment was lovely.

Cons:

Pillows were a bit too thin.

2026-08-18 via Nuitee
L
Lynda solo_traveller nz
9
2026-08-17 via Nuitee
V
Vava'u Lahi couple nz
9
2026-08-17 via Nuitee
I
Isabel M Marsh solo_traveller nz
9
2026-08-16 via Nuitee
R
Rei couple nz
9
Pros:

Staff are lovely. The rooms are very clean and tidy and room serviced daily.

Cons:

There’s no kitchenette and so you have to fill the jug and wash dishes in the bathroom. The shower sprays everywhere so bathroom can get quite wet after shower.

2026-08-16 via Nuitee
B
Benjamin solo_traveller nz
5
Average
Pros:

Central to town. Was just ok for the price.

Cons:

Room was dated. Reception for my phone (spark network) was awful. Very had to do business for work in the room I was in.

2026-08-14 via Nuitee
J
JC extended_group nz
9
Comfortable convenient and friendly
Pros:

comfort 10/10

2026-08-13 via Nuitee
R
Ritchell solo_traveller nz
10
very nice
Pros:

location

Cons:

nothing

2026-08-12 via Nuitee
Q
qifang couple nz
9
Cons:

床的舒适度还需要提升

2026-08-11 via Nuitee
S
Simon solo_traveller nz
10
Location comfort and modern
Pros:

Modern, quiet and great staff

Cons:

N/A

2026-08-10 via Nuitee
A
Arunkumar solo_traveller nz
8
2026-08-09 via Nuitee
A
Annie couple nz
8
2026-08-08 via Nuitee
D
Dorothy extended_group nz
2
Hotel and restaurant both disappointing, will not be back and will not recommend to others.
Pros:

Location as was attending function in hotel restaurant.

Cons:

First room allocated had not been cleaned and made up from previous guests, had to go back to reception and ask for a new room. Room very dated, old beds, crack in handbasin, shower door off rollers, shower drain top loose in shower, no compendium. Fire alarm went off around 9 pm, total confusion, no communication to guests, no one checked rooms, no one appeared to be in charge, would hate to think of consequences if real emergency. Breakfast disappointing.

2026-08-06 via Nuitee
S
Simon &Sue extended_group nz
7
2026-08-06 via Nuitee
K
Khanh Tu solo_traveller au
8
2026-08-04 via Nuitee