Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful sea view
Friendly staff
Good breakfast
Cons:
Parking issues
Outdated facilities

Categories

Cleanliness
6.83
Some reviews mention the need for modernization, which implies cleanliness could be improved.
Service
8.3
Staff was very welcoming and helpful across multiple reviews.
Location
8.34
Multiple reviews highlight the strategic location near beach and attractions.
Room Quality
7.29
Some rooms are noted as comfortable, but others mention the need for updates.
Amenities
6.82
Amenities like parking are mentioned, but there are concerns about their costs and accessibility.
Value for Money
7.28
Pricing is considered high for the quality, especially with additional charges like parking.
Food and Beverage
7.83
Breakfast received positive mentions, though some concerns about additional charges were noted.
Overall Experience
7.3
Overall good experience, though there are notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:57

Property Description

Spectacular Location and Views
The Bay Palace Hotel is nestled in Mazzarò, offering a serene setting with stunning panoramic views of the Taormina seaside.

Relaxation and Leisure
Unwind in the stylish common areas, sip on cocktails at the inviting bar, and bask in the breathtaking vistas from the terraces.

Gourmet Dining and Amenities
Indulge in traditional lunches and dinners in the restaurant (seasonal availability) while enjoying sea views, and make use of the swimming pool, 24-hour lobby bar, and continental buffet breakfast.

Book now to experience the ultimate blend of comfort and luxury at Bay Palace Hotel!

Important information:

The swimming pool is open from 01 May until 30 September.

Please note on-site parking is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Oct 19, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Location

Guest Reviews

7.5
Based on 542 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.34
Room Quality: 7.29
Amenities: 6.82
Value for Money: 7.28
Food and Beverage: 7.83
Overall Experience: 7.3
M
marcos • couple • br
7
Valeu a pena ficar no hotel pela vista
Pros:

O hotel fica próximo à zona costeira próximo do funicular para a zona turística da cidade. Pela manhã é perfeito para ir à praia e à noite basta pegar ônibus ou funicular para ir à cidade. Tem uma piscina agradável e vista maravilhosa para o mar.

Cons:

O hotel necessita de uma renovação urgente. A ida para o funicular deve ser feira por uma estrada sem acostamento é um pouco perigosa andando cerca de 800 m, mas em Taormina tudo é muito apertado pois são ruas muito estreitas. O estacionamento do hotel é péssimo, numa ladeira com grande dificuldade para manobrar e muito caro 25 euros por dia, mas é essencial reservar pois não existe alternativas próximas.

2026-09-18 • via Nuitee
J
Justesen • extended_group • dk
7
2026-09-18 • via Nuitee
S
Sara • solo_traveller • pt
10
Beautiful views and good location, but with some drawbacks
Pros:

The room had a sea view, exactly as booked, and was clean and spacious. Some of the facilities could use a little maintenance, but everything was exactly as shown in the photos, so there were no unpleasant surprises. There was also plenty of hot water with no issues at all.

The hotel is close to the railway line, as are most hotels in this area, so it is normal to hear trains passing by. However, this did not interfere with my rest or sleep.

The hotel also has a lovely swimming pool with a beautiful view over Taormina, which was a great feature.

The location is very convenient, around a 10-minute walk from the funicular, with Spisone Beach also within walking distance.

Cons:

Parking at the hotel is very limited and costs €25 per night. We ended up parking our rental car on the road, and on the third day, the outer plastic cover of one of the side mirrors was stolen. This meant we lost most of our morning reporting the theft and damage to the police.

Another downside is pedestrian access to the hotel. You have to walk along a winding main road with no pavement, while cars and motorbikes pass very close by, which felt extremely unsafe.

Guests are also not allowed to bring outside food into the hotel.

Finally, breakfast costs €12 per person and, in my opinion, it was nothing special and not really worth the price.

2026-09-15 • via Nuitee
M
Mugni • family_with_children • gb
4
This is not a 4-star hotel, and at best an OK 3-star hotel.
Pros:

location and view from the restaurant at breakfast

Cons:

The hotel was tired and old, although we did have newly renovated rooms which were nice. The pool area and pool bar/restaurant had tired and weathered furniture making it rather unappealing. This is not a 4-star hotel. The road immediately outside the hotel that you needed to walk along to get to the centre was very dangerous with no dedicated footpath.

2026-09-14 • via Nuitee
J
Jevgeni Kazantsev • couple • ee
7
2026-09-14 • via Nuitee
S
Stefan • couple • de
7
Bay Palace ist mit Blick auf das Gebäude und die Ausstattung übertrieben. Das Preis-Leistungsverhältnis stimmt nicht, ab
Pros:

Wir hatten ein Zimmer mit Terrasse und schönen Meerblick und konnten zu Fuß zur Seilbahnstation nach Taormina gehen.

Cons:

Das Frühstück ist nicht so toll, das WLAN schwach, Parkplätze gab es für uns nur auf der vielbefahrenen Küstenstraße, die Bahn fährt am Hotel vorbei , nachts Güterzüge, die Klimaanlage ist sehr laut. Das ganze Ambiente ist etwas ältlich.

2026-09-13 • via Nuitee
S
Sílvia • solo_traveller • pt
8
2026-09-13 • via Nuitee
B
BEATA • couple • pl
7
Widok piękny , ale ogólnie hotel to max 3 gwiazdki
Pros:

Widok z okna

Cons:

Brudne przejścia na basen . Wystrój pokoju który był bardzo stary . A przebiło wszystko prąd na kluczyk .

2026-09-12 • via Nuitee
U
Ugo • solo_traveller • it
8
2026-09-12 • via Nuitee
G
Grasmik • solo_traveller • de
6
Cons:

Das Einzige, was uns in diesem Hotel wirklich gefallen hat, waren die Kellner. Sie waren freundlich und aufmerksam. Leider war das auch schon alles Positive.
Das Frühstück war eher enttäuschend und für ein 4-Sterne-Hotel unserer Meinung nach ziemlich dürftig. Wir hätten deutlich mehr Auswahl und Qualität erwartet.
Während unseres zehntägigen Aufenthalts wurde unser Zimmer lediglich ein einziges Mal gereinigt. Und selbst bei dieser einzigen Reinigung wurde vergessen, Toilettenpapier sowie ausreichend frische Handtücher für drei Personen bereitzulegen. Für ein 4-Sterne-Hotel ist das für uns absolut nicht nachvollziehbar.
Der Weg zum Strand führt über eine Straße mit Autoverkehr, was insbesondere mit einem Kind alles andere als angenehm und sicher ist.
Was uns jedoch am meisten schockiert hat, war der Umgang mit Trinkwasser. Mein Mann wollte bei Temperaturen von etwa 30 °C eine im Supermarkt gekaufte Packung Wasser aus unserem Auto mit auf unser Zimmer nehmen. An der Rezeption wurde ihm die gesamte Packung abgenommen mit der Begründung, dass mitgebrachtes Wasser im Hotel nicht erlaubt sei. Lediglich eine einzelne Flasche durfte er schließlich mitnehmen. Die restlichen Flaschen wurden an der Rezeption aufbewahrt und uns wurde gesagt, dass wir sie nur wieder mit zum Auto nehmen könnten. Stattdessen sollten wir unser Wasser im Hotel kaufen.
Besonders wenn man mit einem Kind reist und bei diesen Temperaturen ausreichend Trinkwasser benötigt, halten wir eine solche Regelung für völlig unverständlich und nicht akzeptabel.
Von einem 4-Sterne-Hotel haben wir deutlich mehr Gastfreundschaft, Komfort und Kundenorientierung erwartet. Für uns leider keine Empfehlung.

2026-09-10 • via Nuitee
S
Stephen • extended_group • gb
9
2026-09-09 • via Nuitee
L
LORENZO • extended_group • it
8
Pros:

Staff ottimo ..( ragazzi del Bar in Piscina Giuseppe e la Ragazza non ricordo il nome), gentilissimi ..simpatici...e disponibile mi complimento con loro

2026-09-07 • via Nuitee
L
Lina • extended_group • it
10
Rilassante
Pros:

Posizione bella terrazzo fantastico
Accesso alla piscina

2026-09-06 • via Nuitee
C
Clarissa • solo_traveller • it
7
Pros:

La vista mare era mozzafiato. Le camere pulite e comode.

Cons:

Il menù del ristorante terribile solo 8 pasti tra primi e secondi da poter scegliere.

2026-09-05 • via Nuitee
D
Dimitar • couple • bg
7
Pros:

View

Cons:

No coffee, no water ,noise

2026-09-02 • via Nuitee
F
Francesca • family_with_children • it
1
Orribile
Pros:

Nulla

2026-09-01 • via Nuitee
A
Aida • extended_group • us
9
Pros:

The staff was friendly. The room was clean and comfortable. The balcony view was spectacular. The breakfast was good and the location was very convenient as it was walking distance to the cable car into Taormina and close to other restaurants, cafes & beaches.

Cons:

My bed was not the most comfortable.

2026-08-31 • via Nuitee
A
Anikó • solo_traveller • hu
8
Pros:

A szoba kényelmes volt, a személyzet nagyon kedves és segítőkész. Gyönyörű a kilátás a tengerre. A medence is tökéletes volt.

Cons:

10 napot töltöttünk a hotelben. Ez idő alatt sajnos egyszer sem takarítottak, még akkor sem, amikor kértük. Az ételek nagyon egyhangúak voltak. A félpanziós ellátást nem érdemes választani, a vacsora nagyon gyenge, kevés a választék.

2026-08-30 • via Nuitee
T
Tamás • family_with_children • hu
8
Pretty good
Pros:

The staff was very friendly and helped in everything, even finding a dentist

Cons:

Tool were a bit old

2026-08-28 • via Nuitee
C
Claudia • couple • it
10
2026-08-27 • via Nuitee