Lakeland Resort Taupo

Hotels
7.3 (3086 reviews)
282 Lake Terrace , Taupo , NZ

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable accommodation
Cons:
Cleanliness issues
Poor room condition
Inadequate amenities

Categories

Cleanliness
5.94
Multiple reviews mention cleanliness issues such as mildew, bugs, and unclean rooms.
Service
8.91
Positive comments about friendly and helpful staff.
Location
8.95
Good location mentioned consistently with many positive remarks.
Room Quality
6.9
Comments on worn furniture and tired rooms, impacting overall perception.
Amenities
5.93
Amenities are noted to be lacking, with several essentials missing from rooms.
Value for Money
6.89
Varied feedback on pricing, with some feeling they were overcharged.
Food and Beverage
7.44
Some positive experience with food but disappointing buffet variety mentioned.
Overall Experience
7.41
Mixed feedback leads to a neutral overall experience rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:48

Property Description

Lakefront Paradise

Luxurious Amenities: From the tennis court to the seasonal outdoor swimming pool, Lakeland Resort offers a range of activities for guests to enjoy.

Scenic Surroundings: Nestled on the shores of Lake Taupo, guests can experience the beauty of New Zealand's largest lake known for trout fishing and stunning views.

Culinary Delights: Indulge in a delectable dining experience at Lakeland Bar and Brasserie, serving breakfast daily and dinner Monday to Saturday with award-winning wines and craft beer.

Book your stay at Lakeland Resort for a memorable lakeside retreat!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Apr 7, 2026 until Thu, Oct 22, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TUO

Location

Guest Reviews

7.3
Based on 3086 reviews
Cleanliness: 5.94
Service: 8.91
Location: 8.95
Room Quality: 6.9
Amenities: 5.93
Value for Money: 6.89
Food and Beverage: 7.44
Overall Experience: 7.41
S
Su Nandar • family_with_children • nz
8
2026-10-30 • via Nuitee
J
Jenny • couple • nz
10
2026-10-30 • via Nuitee
D
Dan • couple • nz
7
Pros:

Clean and good sized room.

Cons:

Some guests were drinking outside at 11pm so it was a bit noisy.
Also limited kitchenette and no dish detergent

2026-10-29 • via Nuitee
D
David • couple • au
9
A comfortable stay in a beautiful location.
Pros:

We had chosen this property to be away from the busy central hub of Taupō. We enjoyed walking along the lake boardwalk into town, a walk of about 40 minutes. The hotel room was comfortable and clean and the bed was large and firm, just the way we like it. The bathroom and kitchenette were well maintained and practical. Even though the hotel was fully booked over the long weekend, we heard little noise from outside. We enjoyed our simple breakfast and well cooked dinners in the charming little bistro.

Cons:

Just a heads up to other travellers, there are only stairs to the second floor.

2026-10-29 • via Nuitee
R
Randall • family_with_children • nz
6
Sad there was no microwave to heat up something to eat..
Pros:

Location was great.

Cons:

No furniture except the 3 single beds and 1 seat.No soap for showering.No bowls or spoons to have some cereal.

2026-10-28 • via Nuitee
C
Caroline • family_with_children • nz
7
2026-10-28 • via Nuitee
B
Boosie sp Vanaa • family_with_children • pf
9
Pros:

Accessible et amicale. Le personnel est gentil.

Cons:

Rien

2026-10-26 • via Nuitee
V
Vannessa • family_with_children • nz
7
2026-10-26 • via Nuitee
B
Barb • couple • nz
5
Disappointing
Pros:

Location

Cons:

No walk in shower, microwave, cutlery toaster or plates.

2026-10-26 • via Nuitee
S
Sandy • family_with_children • nz
9
Great place to stay.
Pros:

The staff were amazing - so friendly and helpful. We booked during an event so it was great to have local knowledge. Rooms were comfortable and clean.

Cons:

We can't fault anything. Booking.com is making me write more... so I'll just say that it's a little further from town than a walk. But we knew that.

2026-10-25 • via Nuitee
G
Georgia • family_with_children • nz
1
2026-10-25 • via Nuitee
W
Wendy • family_with_children • au
10
Recommend to stay
Pros:

Staff were very helpful and the restaurant meal was fantastic.

2026-10-24 • via Nuitee
R
Rochelle • couple • nz
10
Very comfy
Pros:

Reception welcome was super, great communication.

2026-10-23 • via Nuitee
M
Mel • couple • au
10
2026-10-22 • via Nuitee
D
Dean • couple • nz
9
We loved it brilliant hosts clean room food was great the bar prices are great a value for money
Pros:

The food was fine for the price excellent

Cons:

Maybe a better coffee option

2026-10-22 • via Nuitee
K
Keith • couple • au
7
There are many other places, so I wouldn't be staying here again. Also reluctant to use Booking.com
Pros:

The room has had renovations to update, was a good size and had all the amenities. Hot water was good, bathroom had a rack for hanging wet clothes / towels not just a hook. Included a hairdryer. Bed was comfortable. Liked that the windows could be opened to enjoy the cool air.

Cons:

Checked in Saturday & it was obvious from the two receptionists, that 'something' was being left unsaid. Our room was upstairs on 2nd floor in the second block. To access, there are steps at the end of each building however the buildings are connected by the outside balcony. There was several men aged approx late 20's to early 40's outside one room very loudly talking, calling out to each other on other buildings & swearing profusely. Their rooms were on different blocks so they spent the next hour running backwards & forwards, calling out to each other & constantly swearing at full volume. They left, returning just before 11pm & continuing the same behaviour until 4am. Besides walking continuously along the verandah & loudly calling out & swearing outside many people's rooms, there was cars continuously arriving & leaving so then these guys were also up & down the stairs. The noise & the swearing was dreadful. Besides that whatever was 'going on' with the cars wasn't something we choose to get involved with. My point is: 1/ Reception knew when they checked us in that these individuals were a problem & they did nothing to fix the situation which only became worse & worse. Nothing will convince me that they didn't clearly know. The motel was fully booked so management obviously didn't care about the opinions of the many other guests. 2/ There is no way to contact reception 'after hours'. 3/ The access to the upstairs rooms would be difficult for some people as there is no lift. The fact that the buildings are connected by the balconies & then booking a group into rooms on different blocks, is just asking for noise complaints. 4/ On Sunday night, there was a full bus Contiki tour booked in & we didn't have any issues at all.

2026-10-22 • via Nuitee
S
Steve • couple • nz
7
2026-10-21 • via Nuitee
P
Paul • family_with_children • nz
6
Cons:

Water pressure is to weak.couldnt enjoy my shower

2026-10-20 • via Nuitee
N
Norm • couple • au
9
Extremely great having a restaurant on the property
Pros:

Catered for meals

Cons:

Met our needs

2026-10-20 • via Nuitee
R
Rangi • family_with_children • nz
3
Poorly received.
Pros:

I didnt think paying $170 was worth it. The walls are thin, we asked for a smoke free area but still vapes around.

Cons:

Noisy for our baby.

2026-10-19 • via Nuitee