Hampton Inn Rochester - Irondequoit

Hotels
•
Hampton Inn
8 (472 reviews)
1323 East Ridge Road , Rochester , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
6.64
Multiple reviews indicate issues with dirtiness and room cleanliness.
Service
9.11
Staff was friendly and helpful, though there were delays during check-in.
Location
8.65
Good location but some complaints about distance to attractions.
Room Quality
7.1
Some rooms had uncomfortable beds and issues with cleanliness.
Amenities
7.63
Amenities were adequate but not impressive, with some complaints about limited breakfast options.
Value for Money
8.09
Generally considered fair pricing for what is offered.
Food and Beverage
8.14
Breakfast described as below average, but some found it adequate.
Overall Experience
8.61
Overall experience is above average despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:47

Property Description

Convenient Location
Located just 3 miles from downtown Rochester and one mile from Irondequoit, Hampton Inn Rochester- Irondequoit offers the perfect blend of accessibility and tranquility.

Modern Amenities
Enjoy the indoor heated pool, fully-equipped gym, and business center during your stay. Each room features a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker for your convenience.

Complimentary Offerings
Start your day right with a delicious daily breakfast, and keep energized with complimentary coffee and tea available all day. Don't forget to explore nearby attractions like Durand Eastman County Park, Seneca Park Zoo, and Seabreeze Amusement Park.

Book now for an unforgettable stay at Hampton Inn Rochester- Irondequoit!

Important information:

Guests under age 21 are not allow to book this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 472 reviews
Cleanliness: 6.64
Service: 9.11
Location: 8.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.61
M
Marjoria • couple • us
8
2026-05-26 • via Nuitee
K
Kerman • couple • us
4
Pros:

The breakfast bar had very good coffee.

Cons:

Just about everything. The TV was inop for the first 2 nights of our 3 night stay. Seems the remote didnt work or had dead batteries. We were informed that housekeeping only serviced the room every other day. Trash, towels, beds nothing. Actually we were told only after I complained. This is a Hilton owned hotel and we expected better than Red Roof Inn, but we're extremely disappointed. Carpets in the hallways were mildewed in areas
The chair at the desk in our unit looked as though someone had an accident in it. I could go on, but I think you get the drift. On our third night things were much better. The TV worked. Housekeeping serviced the room. But the first two nights more than deserve the poor review. There are better values out there than this older, poorly maintained hotel in a less than desirable area of Rochester. My new motto: Hampton Inn, never again. At least wise this one.

2026-05-18 • via Nuitee
T
Thomo • solo_traveller • us
7
Pros:

Very noisy
Kids playing in the halls and screaming shame on their parents and also the hotel stuff should check about kids playing in the halls

Cons:

The noises that kids and some adults

2026-05-14 • via Nuitee
O
olson • solo_traveller • us
6
2026-05-11 • via Nuitee
D
Denise • couple • us
10
2026-05-08 • via Nuitee
A
Alfonzo • couple • us
9
2026-05-07 • via Nuitee
C
Carlos • solo_traveller • us
8
Pros:

Todo estuvo muy bien

2026-05-04 • via Nuitee
R
Rebecca • solo_traveller • us
2
Cons:

Sheets didn't look clean had a cracked mirror all dark lights wernt turning on when we got to room had to use phone flashlight to find lights to plug in and no staff at desk to ask questions or tell what's wrong to very disappointed there was a waste of money when I needed a place to stay while my husband there fir surgery and to see the specialist who's going to do surgery on him this week very unhappy

2026-04-29 • via Nuitee
K
Kevin Rosario • solo_traveller • us
10
Pros:

I liked how Keyla was attentive to detail. Especially after finding out my sheets weren't clean she went above and beyond to change them herself.

2026-04-27 • via Nuitee
W
Wyl • couple • us
6
Quality Staff, Great Location, Poor Management and Horrible Enforcement of stated policies - would not recommend or stay
Pros:

The young Black woman who worked the reception desk with her hair pulled back in bun, was very welcoming and friendly, she was honestly the best part of my entire stay. She took the time to listen to the issues I was continually experiencing during my stay.

Location has a close proximity to a number of options for food.

Cons:

Unable to speak to get anyone in touch with “Management “
Group of 4-7 young girls, running & screaming up and down the hallway constantly, parents made no effort to respect the other guests who paid, allowing the girls to roam freely with NO SUPERVISION even after supposedly Quiet Hours (10pm - 7am). This happened over a period of multiple days.
Hotel hot breakfast was underwhelming
Seems as though management has changed from previous years as I use to stay regularly, twice a year, the overall quality & experience was very disappointing for the hotel to be under the Hilton Brand.

2026-04-26 • via Nuitee
R
Roseanne • solo_traveller • us
10
2026-04-26 • via Nuitee
W
Williams • couple • us
1
2026-04-24 • via Nuitee
K
Kevin Rosario • solo_traveller • us
10
2026-04-22 • via Nuitee
K
Kari • solo_traveller • us
9
Pros:

Our stay was great and very comfortable. The clerk at check in (Keyla) was very sweet and nice and very helpful. Would stay there again.

2026-04-17 • via Nuitee
R
RODRIGUEZ • solo_traveller • us
8
Pros:

.

Cons:

.

2026-04-13 • via Nuitee
C
cj • couple • us
5
2026-04-09 • via Nuitee
T
Tugerson • solo_traveller • us
10
2026-04-02 • via Nuitee
S
Steinmetz • extended_group • us
10
2026-04-01 • via Nuitee
L
Lindsey • extended_group • us
1
Pros:

I do not have one good thing to say.

Cons:

Room was dirty and dusty and TV did not work. There was also a hole in the bathroom ceiling.

2026-03-30 • via Nuitee
A
ANDREA • solo_traveller • us
5
Time for updates and better lighting in the rooms. Stop using low light bulbs.
Pros:

Location

Cons:

Same breakfast every single day and it was cold.
Time for an upgrade. I stayed in rm 123. Bathroom vanity wood chipping. Rm had very poor lighting. I requested not to be by ice machines. My room was right next to them. Hotel is very old. Front desk person many times wasn't there at night. I have safety issues about that. My key didn't work on the side door.

2026-03-26 • via Nuitee