Hampton Inn Rochester - Irondequoit

Hotels
•
Hampton Inn
7.2 (368 reviews)
1323 East Ridge Road , Rochester , US
+1 585-339-3500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Consistently praised cleanliness in many stays
Friendly, helpful front-desk and staff on multiple occasions
Good, varied breakfast offerings
Convenient location near restaurants, shopping, and attractions
Comfortable beds and generally spacious rooms
Indoor pool available (good for families)
Cons:
Intermittent maintenance issues (AC problems, noisy units, blackout/curtain issues)
Housekeeping lapses in isolated rooms (stained sheets, incomplete cleanings)
Limited or inconvenient parking
Inconsistent service at check-in (reports of rude/unwelcoming staff)
No guest laundry and complaints about price/value
Pool/amenity cleanliness could be improved

Categories

Cleanliness
7.3
Generally reported as very clean in many reviews (multiple mentions of 'very clean', 'Clean 10/10'), but there are serious isolated housekeeping failures (stained sheets, dripping tub, tiles broken, requested cleanings not completed) that lower the score.
Service
7.5
Many comments praise friendly, helpful receptionists and staff; however, some negative interactions were reported (rude check-in staff, front desk unhelpful for AC issue), creating mixed but overall positive service sentiment.
Location
7.5
Location frequently praised (close to restaurants, shopping, museums, zoo) and convenient for visits to Rochester; some guests noted parking limitations which temper the rating.
Room Quality
6.8
Beds and room comfort are often described positively (comfortable beds, spacious rooms), but recurring maintenance issues (noisy or broken AC, lamps/bulbs missing, stained sheets, blackout problems) reduce room quality.
Amenities
7
Breakfast and basic amenities are repeatedly noted and generally good; indoor pool appreciated though could be cleaner, and guests mentioned missing guest laundry and parking as shortcomings.
Value for Money
6.6
Mixed perceptions: some see it as a convenient, comfortable choice, while others call out high prices, small rooms, and parking arrangements that lower perceived value.
Food and Beverage
7.7
Breakfast frequently receives positive comments ('ample selection', 'breakfast was great'), with only occasional service hiccups (missing forks) noted.
Overall Experience
7.2
Overall sentiment is mixed-to-positive: many enthusiastic recommendations and comfortable stays, offset by a minority of stays with significant maintenance or service problems—resulting in an average overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location
Located just 3 miles from downtown Rochester and one mile from Irondequoit, Hampton Inn Rochester- Irondequoit offers the perfect blend of accessibility and tranquility.

Modern Amenities
Enjoy the indoor heated pool, fully-equipped gym, and business center during your stay. Each room features a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker for your convenience.

Complimentary Offerings
Start your day right with a delicious daily breakfast, and keep energized with complimentary coffee and tea available all day. Don't forget to explore nearby attractions like Durand Eastman County Park, Seneca Park Zoo, and Seabreeze Amusement Park.

Book now for an unforgettable stay at Hampton Inn Rochester- Irondequoit!

Important information:

Guests under age 21 are not allow to book this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Location

Guest Reviews

7.2
Based on 368 reviews
Cleanliness: 7.3
Service: 7.5
Location: 7.5
Room Quality: 6.8
Amenities: 7
Value for Money: 6.6
Food and Beverage: 7.7
Overall Experience: 7.2
S
Sam • solo_traveller • us
1
Horrible experience with the manager, rude and belligerent We will never return .
2026-10-31 • via Nuitee
M
Martinez • extended_group • us
10
Best choice Ever!
Pros:

Very clean and great staff

Cons:

Can’t complain

2026-10-26 • via Nuitee
D
Damiliz • solo_traveller • us
9
Short, nice, and simple
Pros:

Convienant

Cons:

Dates aesthetic

2026-10-20 • via Nuitee
T
Tammy • couple • us
6
2026-10-19 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-10-14 • via Nuitee
W
Walter • couple • us
10
excellent!
Pros:

Ample selection all fresh and good.

Cons:

nothing

2026-10-13 • via Nuitee
R
Robin • solo_traveller • us
10
2026-10-12 • via Nuitee
W
Wallace • couple • us
8
2026-10-11 • via Nuitee
J
Jeff • couple • us
10
Well needed relaxation
Pros:

Continue to keep putting out perfection

Cons:

I wish I could've stayed longer but unfortunately time flies when you're having fun

2026-10-09 • via Nuitee
J
James • solo_traveller • us
6
Cons:

Twice I entered the left-hand elevator at the 2nd floor lobby, pressed the button for 1st floor -- and nothing happened! Button did not light up; elevator did not move. On first occasion, I re-opened the doors, pushed the down button again, got the same results, then took the stairs. On second occasion, a staff member reached into elevator and did something that got the button to light up and the elevator descended.

2026-09-16 • via Nuitee
G
Grace • solo_traveller • us
8
2026-09-16 • via Nuitee
G
Gerry • solo_traveller • us
1
2026-09-16 • via Nuitee
A
Abigail • couple • us
10
Was a quick stay and the bed was comfortable. No complaints here!
Pros:

Bed were comfortable

Cons:

Na

2026-09-14 • via Nuitee
F
Franck • solo_traveller • us
9
convenient hotel for Rochester
Pros:

Very nice place, the room was comfortable, and the receptionists were extremely kind helpful and always had a smile on their faces. I think when I come to Rochester I will stay here again

2026-09-13 • via Nuitee
P
Patel • solo_traveller • us
8
2026-09-11 • via Nuitee
N
Namitha • solo_traveller • us
9
A great comfortable stay overall!
Pros:

Nice rooms, nice breakfast, comfortable stay.

2026-09-10 • via Nuitee
B
Birgitta • couple • us
8
2026-09-10 • via Nuitee
L
Lee • couple • us
6
2026-09-08 • via Nuitee
A
ASLI • family_with_children • ca
8
2026-09-08 • via Nuitee
G
Gloria • couple • us
10
2026-09-07 • via Nuitee