AC by Marriott Birmingham NEC and Airport

Hotels
AC Hotels by Marriott
7.9 (4782 reviews)
Bickenhill Lane , Birmingham , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Clean and cosy room
Friendly staff
Cons:
Heating issues
Limited staff availability
Extra charges for check-in/out

Categories

Cleanliness
7.75
The room was clean and cosy, but a lack of communication led to some issues with housekeeping.
Service
8.45
Staff were kind and friendly, but there were concerns about availability and engagement.
Location
8.75
Good location for accessing the airport and local train station.
Room Quality
7.25
Room was too hot, causing discomfort; had issues with heating control.
Amenities
7.75
Standard amenities, but had issues related to extra charges for early check-in.
Value for Money
7.75
Additional charges for early check-in and late check-out felt excessive.
Food and Beverage
7.25
Limited comment on meals, but food choice was noted as a downside.
Overall Experience
8.25
Overall a decent stay, but several issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:06

Property Description

Modern Accommodation near NEC and Airport

Convenient Location: Situated within a short walk of the NEC, Birmingham International Rail Station, and Airport, our hotel offers easy access to key transportation hubs.

Stylish Rooms: Enjoy contemporary rooms with free high-speed internet, LCD TV, work station, and modern bathrooms featuring power showers. Complimentary tea and coffee add a homely touch to your stay.

Vibrant Dining Options: Experience our bright and welcoming spaces for dining and socializing, including The Hub lounge, bar, and restaurant offering a relaxed atmosphere for guests to unwind.

Book your stay at ibis Styles Birmingham NEC and Airport for a modern and convenient hotel experience.

Important information:

Guests who book an advance purchase rate will be asked to bring the card used for payment with them. If the guest is unable to produce this card on arrival then an alternative payment method must be taken. If they are not the cardholder they will be asked to give the cardholder details before arriving at the hotel in order that a third party form can be sent.

If using Satellite Navigation please use postcode: B40 1PQ

Car parking charges apply.

Please be aware that the hotel name changed on May 26th 2026 from ibis Styles to AC Hotel by Marriott.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Location

Guest Reviews

7.9
Based on 4782 reviews
Cleanliness: 7.75
Service: 8.45
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
A
Andrew couple gb
9
2026-09-05 via Nuitee
F
Frank solo_traveller gb
7
Clean and comfy close to the NEC and airport
Pros:

Clean and functional

Cons:

Price

2026-09-05 via Nuitee
R
Rebekah extended_group gb
8
Lovely and would stay again
Pros:

New and clean and lovely staff

Cons:

Breakfast was not that good. I had to ask for milk as they run out, knives and forks, mugs and they couldn’t find out booking at breakfast either. A bit manic but could be good.

2026-09-03 via Nuitee
B
Bryan solo_traveller gb
9
Lovely hotel
Pros:

Clean and fresh, lovely room

Cons:

The pizza , come on hilton, that pizza is a joke . Straight out of a box. Awful. Shame because the breakfast in the morning was great, do yourself a favour and change the pizza, its not worth the bad reviews.

2026-09-01 via Nuitee
B
Beckett extended_group gb
10
2026-08-31 via Nuitee
B
brandon couple gb
10
Loved every minute
Pros:

I loved the reverb that’s it’s had looks incredible.

2026-08-31 via Nuitee
D
Dan couple gb
8
Great place , will be returning next year for our 4th consecutive year
Pros:

The location was perfect for us as we had booked her for a car show in the NEC and so the walk was less than 5 minutes each morning.
The staff were great and the food was excellent too. Our room was brilliant and very comfortable , we have stayed at this location 3 years in a row on august bank holiday and never been disappointed

Cons:

Its described as having a “power shower” however this was not the case, our shower worked but was very weak. I mentioned this to reception and they gave us a free breakfast voucher and said maintenance would be in to sort it. The next day the shower was still the same and no improvement had been made but we made do. Overall this is a minor issue as the staff were apologetic and compensated us as they saw fit.

The breakfast overall on the second day i think was very expensive, its all you can eat buffet with continental and cooked, coffee and tea and juice. But at the high price of £18 per person i didnt feel like this was justified , the food was good and it definately helped us throughout the day but it was expensive.

2026-08-31 via Nuitee
T
Tim couple gb
10
Great place to stay
Pros:

Easy access to NEC. Parking

Cons:

Nothing

2026-08-31 via Nuitee
A
Alexander couple gb
10
2026-08-31 via Nuitee
S
Slothsoulreaper solo_traveller gb
8
Great location if going to an event at the NEC
Pros:

Staff were lovely and helpful, parking isn’t a bad price so close to the NEC and the room had good Air conditioning. Would recommend if your going for an event at the NEC as it’s around a 10-15 min walk to it and 20 min walk to the resort world.

Cons:

N/A

2026-08-30 via Nuitee
M
Martyn solo_traveller gb
5
2026-08-30 via Nuitee
B
Bridget solo_traveller ie
9
2026-08-30 via Nuitee
C
Chelsea couple gb
10
2026-08-30 via Nuitee
M
Matthew couple gb
10
2026-08-30 via Nuitee
C
Chris couple gb
8
Pros:

Good location for the NEC and parking available.

2026-08-30 via Nuitee
A
Alison solo_traveller gb
9
2026-08-29 via Nuitee
S
Sarah solo_traveller gb
7
2026-08-29 via Nuitee
M
Mrs Hermine couple gb
7
Pros:

Braakfast was good we have more choices lay out was good it was easy to to see where every think was displayed

Cons:

no comment

2026-08-24 via Nuitee
S
Sonia couple gb
10
Enjoyable and comfortable
Pros:

Brilliant breakfast.

Cons:

The pizza base.

2026-08-24 via Nuitee
A
Angharhad solo_traveller gb
9
Close to transport links, clean. Helpful staff.
Pros:

Easy 5 min walk to the mono rail for the airport, easy access to NEC and train station. It is through an industrial estate but it’s well sign posted and well lit, good toiletries in the room. Decent menu limited but decent food. Bar staff were very helpful with an odd request that saved me trying to find a 24hr shop.

Cons:

A bit stingey with the tea and coffee supplies. Limited bar snacks and bits to buy for the room.

2026-08-21 via Nuitee