ibis Styles Birmingham NEC & Airport

Hotels
•
ibis Styles
7.9 (4659 reviews)
Bickenhill Lane , Bickenhill , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Clean and cosy room
Friendly staff
Cons:
Heating issues
Limited staff availability
Extra charges for check-in/out

Categories

Cleanliness
7.75
The room was clean and cosy, but a lack of communication led to some issues with housekeeping.
Service
8.45
Staff were kind and friendly, but there were concerns about availability and engagement.
Location
8.75
Good location for accessing the airport and local train station.
Room Quality
7.25
Room was too hot, causing discomfort; had issues with heating control.
Amenities
7.75
Standard amenities, but had issues related to extra charges for early check-in.
Value for Money
7.75
Additional charges for early check-in and late check-out felt excessive.
Food and Beverage
7.25
Limited comment on meals, but food choice was noted as a downside.
Overall Experience
8.25
Overall a decent stay, but several issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:06

Property Description

Modern Accommodation near NEC and Airport

Convenient Location: Situated within a short walk of the NEC, Birmingham International Rail Station, and Airport, our hotel offers easy access to key transportation hubs.

Stylish Rooms: Enjoy contemporary rooms with free high-speed internet, LCD TV, work station, and modern bathrooms featuring power showers. Complimentary tea and coffee add a homely touch to your stay.

Vibrant Dining Options: Experience our bright and welcoming spaces for dining and socializing, including The Hub lounge, bar, and restaurant offering a relaxed atmosphere for guests to unwind.

Book your stay at ibis Styles Birmingham NEC and Airport for a modern and convenient hotel experience.

Important information:

Guests who book an advance purchase rate will be asked to bring the card used for payment with them. If the guest is unable to produce this card on arrival then an alternative payment method must be taken. If they are not the cardholder they will be asked to give the cardholder details before arriving at the hotel in order that a third party form can be sent.

If using Satellite Navigation please use postcode: B40 1PQ

Car parking charges apply.

Please be aware that the hotel name changed on May 26th 2026 from ibis Styles to AC Hotel by Marriott.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

7.9
Based on 4659 reviews
Cleanliness: 7.75
Service: 8.45
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
C
Caroline • extended_group • gb
7
Great location and facilities for an overnight stay if going to NEC
Pros:

Proximity to NEC, staff and room was great

Cons:

At the time it was being renovated so all the construction workers were being given breakfast and cleaned it out before many of the paying guests got a chance!

2026-06-13 • via Nuitee
C
CHARLOTTE • extended_group • gb
1
Awful
Cons:

Had to wait 3 hours to check in,no soap or shower gel in the room,no tea,coffee etc in the room and two pots of out of date uht milk.Receptionist was crying at reception and was saying she couldn’t cope and there was no manager on site.Total shambles.Breakfast cold and nothing restocked and no coffee or milk.

2026-06-12 • via Nuitee
M
Michael • solo_traveller • ie
7
2026-06-11 • via Nuitee
I
Ian • family_with_children • gb
7
Great location for NEC
Pros:

Location and rooms were great

Cons:

Breakfast was not well maintained

2026-06-09 • via Nuitee
T
THEOLOGOS • solo_traveller • gr
10
2026-06-08 • via Nuitee
I
Ian • family_with_children • gb
8
Presently surprised
Pros:

Smart and clean and the family room was spacious.

Cons:

The tele signal kept playing up and switching off

2026-06-08 • via Nuitee
P
Pablo • couple • gb
1
Pros:

They cancelled my reservation and moved me to an inferior hotel, without offer me a partial refund. Booking.com was not helpful or tried to solve the issue. The hotel they put me was lower quality and cheaper.

Cons:

They cancelled my reservation and moved me to an inferior hotel, without offer me a partial refund. Booking.com was not helpful or tried to solve the issue. The hotel they put me was lower quality and cheaper.

2026-06-08 • via Nuitee
C
Camila • couple • ar
10
Pros:

Ubicación cerca del aeropuerto

2026-06-07 • via Nuitee
W
William • solo_traveller • gb
8
Pros:

Clean, well kept

Cons:

Difficult to find from station but easy once the staff told us the short cut back, works were being done but we were warned about them

2026-06-07 • via Nuitee
G
Grace • couple • my
8
Overall good!
Pros:

Overall did the job, close to performance venue and was comfortable.

Cons:

It is a little deserted so if I stayed any longer might be more difficult to get to places.

2026-06-07 • via Nuitee
M
Michele • solo_traveller • gb
8
2026-05-30 • via Nuitee
S
Singh • couple • gb
10
2026-05-30 • via Nuitee
K
Kat • couple • gb
10
2026-05-29 • via Nuitee
A
Amaya • extended_group • ie
10
Excelente
Pros:

Habitación amplia y cómoda.
Nosotras buscábamos algo cercano al aeropuerto-estacion de autobuses y 100 de 10.

Cons:

Cuando llegamos no había nadie en recepción y estuvimos un rato esperando

2026-05-29 • via Nuitee
B
Bradbury • solo_traveller • gb
10
Pros:

Good

Cons:

Good

2026-05-29 • via Nuitee
L
Lily • family_with_children • gb
6
Convenient
Pros:

Breakfast

Cons:

size of the beds, air con wasn't very good in the heat. Evening meal took too long to arrive despite there only being very few people.

2026-05-28 • via Nuitee
L
Luca • solo_traveller • it
6
2026-05-28 • via Nuitee
S
Sarah • couple • us
10
Pros:

Convenient location, friendly staff, comfortable room.

2026-05-27 • via Nuitee
J
Jan • solo_traveller • gb
9
2026-05-26 • via Nuitee
H
Hayley • solo_traveller • gb
10
Ibis Styles NEC (Marriott)
Pros:

Lovely staff very accommodating and helpful. Hotel has a feel of luxury at a reasonable price, would definitely stay again

Cons:

Nothing apart from Air conditioning not super efficient but we stayed during the May 2026 heatwave so nothing is geared up for that weather!

2026-05-26 • via Nuitee