AC Hotel Birmingham NEC and Airport

Hotels
•
ibis Styles
7.9 (4717 reviews)
Bickenhill Lane , Bickenhill , gb
+44 121 780 5900

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Clean and cosy room
Friendly staff
Cons:
Heating issues
Limited staff availability
Extra charges for check-in/out

Categories

Cleanliness
7.75
The room was clean and cosy, but a lack of communication led to some issues with housekeeping.
Service
8.45
Staff were kind and friendly, but there were concerns about availability and engagement.
Location
8.75
Good location for accessing the airport and local train station.
Room Quality
7.25
Room was too hot, causing discomfort; had issues with heating control.
Amenities
7.75
Standard amenities, but had issues related to extra charges for early check-in.
Value for Money
7.75
Additional charges for early check-in and late check-out felt excessive.
Food and Beverage
7.25
Limited comment on meals, but food choice was noted as a downside.
Overall Experience
8.25
Overall a decent stay, but several issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:06

Property Description

Modern Accommodation near NEC and Airport

Convenient Location: Situated within a short walk of the NEC, Birmingham International Rail Station, and Airport, our hotel offers easy access to key transportation hubs.

Stylish Rooms: Enjoy contemporary rooms with free high-speed internet, LCD TV, work station, and modern bathrooms featuring power showers. Complimentary tea and coffee add a homely touch to your stay.

Vibrant Dining Options: Experience our bright and welcoming spaces for dining and socializing, including The Hub lounge, bar, and restaurant offering a relaxed atmosphere for guests to unwind.

Book your stay at ibis Styles Birmingham NEC and Airport for a modern and convenient hotel experience.

Important information:

Guests who book an advance purchase rate will be asked to bring the card used for payment with them. If the guest is unable to produce this card on arrival then an alternative payment method must be taken. If they are not the cardholder they will be asked to give the cardholder details before arriving at the hotel in order that a third party form can be sent.

If using Satellite Navigation please use postcode: B40 1PQ

Car parking charges apply.

Please be aware that the hotel name changed on May 26th 2026 from ibis Styles to AC Hotel by Marriott.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

7.9
Based on 4717 reviews
Cleanliness: 7.75
Service: 8.45
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
C
ceri • solo_traveller • gb
10
2026-07-25 • via Nuitee
M
Mark • solo_traveller • gb
8
Pros:

Clean, cool, comfortable

Cons:

A bit hard to access, especially on foot.

2026-07-24 • via Nuitee
S
Sali • solo_traveller • it
8
2026-07-23 • via Nuitee
J
James • solo_traveller • gb
10
Brilliant
Pros:

Brilliant

Cons:

People very nice

2026-07-23 • via Nuitee
P
Peterrobin • Couples • Southport, Merseyside, England
4
Poor relation of Marriott Brand
Pros:

AC Hotels is clearly the poor relation of the Marriott brand. Staff training is poor too as those responsible for prepping the rooms left a lot to be desired. Hotel paper invoice states AC Hotel, yet credit card entry says IBIS Hotels. Queuing to register took a total of twenty minutes as only one receptionist was on duty, yet plenty of other staff were walking by. The room was small, just big enough for the MASSIVE wall mounted flat screen TV. Bed was comfy and aircon good. No tissues in the container in the bathroom and needed to ask for more sugar, tea and some spoons!!! Breakfast was ok but why an additional £2.00 for eggs other than fried?? Sorry, won’t be staying again as we don’t want to risk a similar experience.

2026-07-22 • via Tripadvisor
M
Matthew • couple • gb
8
Nice
Pros:

Clean

Cons:

3rd floor

2026-07-22 • via Nuitee
R
Richard • solo_traveller • gb
10
Pros:

Location from train station and event I was attending was excellent

2026-07-21 • via Nuitee
R
Roger • couple • gb
10
2026-07-20 • via Nuitee
A
Amy • family_with_children • gb
8
2026-07-20 • via Nuitee
B
Barbara • solo_traveller • ch
8
2026-07-19 • via Nuitee
E
Edien • couple • gb
10
2026-07-19 • via Nuitee
G
Gary • family_with_children • gb
10
2026-07-18 • via Nuitee
M
Miklos • solo_traveller • gb
10
2026-07-18 • via Nuitee
M
michael • couple • gb
8
i’d stay again when an airport hotel is needed
Pros:

location and price

Cons:

nothing really not to like

2026-07-18 • via Nuitee
G
Gurpinder • solo_traveller • gb
10
Pros:

Fresh and clean

2026-07-15 • via Nuitee
L
Lauryn • couple • gb
10
cosy and great value for our stay
Pros:

staff were so friendly, shoutout to adrian on the bar

2026-07-14 • via Nuitee
W
wendy • solo_traveller • nl
8
2026-07-14 • via Nuitee
M
Molly • couple • gb
9
2026-07-13 • via Nuitee
O
olumide • solo_traveller • ng
10
Great Location, Great staff
Pros:

The renovations look good and the staff are very helpful

Cons:

My stay was too short

2026-07-13 • via Nuitee
M
Monika • solo_traveller • gb
8
Good, comfortable rooms. A bit expensive for the facilities offered like gym etc.
Pros:

Great location to the NEC. Comfortable bed and clean room. Friendly and helpful staff.

Cons:

There was a tv, however some of the channels like ITV did not work despite there were basic offer. Its quite expensive, additional charge for the breakfast.

2026-07-13 • via Nuitee