Comfort Aparthotel Lourdes L'Acacia

Hotels
•
Comfort Suites
8 (3138 reviews)
1 A Chemin de Lannedarré, Lourdes, Hautes-Pyrenees, 65100 , Lourdes , FR
+33 5 62 56 30 62

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Pets allowed

Facilities

No single-use plastic straws
Guest education on local ecosystems and culture
Free WiFi
Terrace
Luggage storage
Outdoor pool - seasonal
Elevator
Golfing nearby
Downhill skiing nearby
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Noisy neighbors
Outdated furnishings

Categories

Cleanliness
7.58
Several comments indicate cleanliness but also mention issues with the bathroom and location.
Service
8.55
Positive remarks about staff and ease of communication.
Location
8.59
Frequent mentions of the great location close to attractions.
Room Quality
7.04
Mention of outdated furniture and uncomfortable mattresses.
Amenities
8.07
Generally positive but mentioned some areas for improvement.
Value for Money
8.03
Satisfactory feedback regarding price-performance ratio.
Food and Beverage
8.08
Good breakfast noted but some variety concerns.
Overall Experience
8.05
Overall positive experiences reported with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:34

Property Description

Experience the allure of tranquility and convenience at Zenitude Hôtel - Résidences L'Acacia Lourdes, your perfect getaway in the heart of Lourdes.

Relaxation by the Pool
Take a refreshing dip in our seasonal outdoor pool or unwind on our stunning terrace, where breathtaking views await. Enjoy the serene atmosphere as you soak up the sun, surrounded by nature's beauty.

Comfortable Accommodations
Choose from our 111 individually decorated guestrooms, each featuring well-equipped kitchenettes and private balconies. Flat-screen TVs keep you entertained, while complimentary Wi-Fi ensures you're always connected.

Delicious Dining Options
Savor delightful bites at our snack bar/deli, and start each day with a delectable buffet breakfast available daily. Our multilingual staff is eager to help you navigate tour arrangements and local hotspots.

Don’t miss out on an unforgettable stay—book your adventure at Zenitude Hôtel - Résidences L'Acacia Lourdes today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May 01 to September 30.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Alcohol is not served at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LDE

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Food & Beverage

    No alcohol served onsite

  • Health & Safety

    Property follows sanitization practices of Sanitary Protocol (UNPLV - France)

See all policies

Location

Guest Reviews

8
Based on 3138 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
E
Elena • solo_traveller • es
8
Pros:

El alojamiento estaba muy bien ubicado para visitar la ciudad y tenía piscina, ideal para estos días de calor.

Cons:

Los muebles hay que renovarlos, estaban muy usados.

2026-07-11 • via Nuitee
C
Christa • family_with_children • es
7
Cons:

Hacia calor en la habitacion

2026-07-11 • via Nuitee
P
Prescilla • family_with_children • re
1
Cons:

Le ménage n’était pas fait correctement, poussière sur les lits, cheveux coincés dans la manivelle du volet roulant, des mouches partout et le sol sale, une odeur de cigarette dans la salle de bain. Le personnel est resté cordial et nous a proposé un autre appartement. Nous ne sommes pas restés, nous sommes partis dans un autre établissement.

2026-07-10 • via Nuitee
P
PASCAL • extended_group • fr
9
2026-07-10 • via Nuitee
A
agarciabejar • solo_traveller • es
7
2026-07-10 • via Nuitee
E
Eliana • solo_traveller • es
8
Agradable
Pros:

El personal es muy agradable. Esta bien ubicado. Todo limpio. Buena terraza

Cons:

No tener aire acondicionado.

2026-07-10 • via Nuitee
B
Bladimir Jose • family_with_children • co
9
agradable
Pros:

La habitación muy cómoda y confortable

Cons:

No tiene servicio de almuerzo y la piscina esta un poco descuidada al igual que la fachada y las instalaciones exteriones del hotel.

2026-07-10 • via Nuitee
Y
Yves • family_with_children • fr
8
2026-07-10 • via Nuitee
M
Mónica • solo_traveller • es
7
Bastante bien
Pros:

La piscina y el desayuno

Cons:

Está un poco lejos del santuario, el personal es un poco seco y las habitaciones estan un poco viejas

2026-07-09 • via Nuitee
L
LAETITIA • solo_traveller • fr
8
Pros:

Le cadre , l accueil, la piscine et l appartement

Cons:

L insonorisation de l appartement

2026-07-09 • via Nuitee
M
marie helene • solo_traveller • fr
9
Pros:

emplacement accueil

Cons:

un peu chaud

2026-07-09 • via Nuitee
D
Diego Mauricio • family_with_children • es
8
Ideal para familias
Pros:

Apartamento grande y cómodo, la atención del personal muy buena.

2026-07-08 • via Nuitee
J
José Rodolfo • family_with_children • gt
9
2026-07-08 • via Nuitee
P
Patrice • solo_traveller • re
8
Pros:

Proche de la grotte

2026-07-08 • via Nuitee
J
Jean David • family_with_children • re
10
2026-07-08 • via Nuitee
R
Rita • solo_traveller • fr
8
2026-07-07 • via Nuitee
L
Lourdes • couple • es
6
Cons:

El comedydel desayuno estaba lleno de moscas no se podía comer

2026-07-07 • via Nuitee
S
Salazar mendieta • solo_traveller • es
9
Pros:

La tranquilidad ,y la limpieza, seguridad ,un saludo

Cons:

La nevera muy pequeña

2026-07-07 • via Nuitee
A
ARNAUD HUDRY • extended_group • fr
8
Appartement fonctionnel avec WC indépendant, assez bien situé
Pros:

Appartement fonctionnel avec WC indépendant. Belle résidence assez bien située avec piscine (non utilisée)salle pour petit déjeuner grande et claire mais petit déjeuner très simple

Cons:

Nous étions en RDC près d’une entrée donc un peu bruyant sur le matin avec des valises, terrasse non fermée donc pas utilisée

2026-07-07 • via Nuitee
D
doat • extended_group • be
9
2026-07-06 • via Nuitee