The Roosevelt Hotel New Orleans - Waldorf Astoria Hotels & Resorts

Hotels
Waldorf Astoria Hotels & Resorts
8.9 (630 reviews)
130 Roosevelt Way , New Orleans , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Beautiful decorations
Cons:
Food service issues
Room temperature problems
Crowded atmosphere

Categories

Cleanliness
8.61
The hotel has nice decorations and overall ambiance, but could improve in room temperature control.
Service
9.58
Staff were praised for their helpfulness, especially in a challenging situation with reservations.
Location
9.62
The location is central and convenient for visitors.
Room Quality
8.57
Room temperature issues mentioned, impacting the overall quality.
Amenities
9.1
Amenities like the Christmas brunch were highlighted positively.
Value for Money
8.56
Considered expensive compared to similar hotels with mixed experiences.
Food and Beverage
8.11
Disappointment expressed regarding food preparation and customer service during busy season.
Overall Experience
9.08
Despite some issues, overall a magical experience with the potential to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:50

Property Description

Luxurious 5-Star Hotel in the Heart of New Orleans

Elegant Accommodations and Top-Notch Amenities: Experience stylish rooms with upscale decor, 42-inch flat-screen TVs, and luxurious bathrobes. Enjoy the convenience of a minibar and a 14-inch TV in the bathroom for added comfort.

Exceptional Dining and Entertainment Options: Indulge in authentic Italian cuisine at Domenica, savor local dishes at Fountain Lounge, and groove to live jazz music at The Blue Room.

Relaxation and Recreation: Unwind at the outdoor pool, maintain your fitness routine at the 2,300 square-foot gym, and pamper yourself at the Waldorf Astoria Spa with a variety of treatments.

Book now to experience the epitome of luxury at The Roosevelt Hotel New Orleans.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 51 per day.

Location

Guest Reviews

8.9
Based on 630 reviews
Cleanliness: 8.61
Service: 9.58
Location: 9.62
Room Quality: 8.57
Amenities: 9.1
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 9.08
W
Wanda extended_group us
10
Except for the previous statement; I had a wonderful visit
Pros:

The staff were pleasant and professional. Went out of their way to accommodate my every need. Facilities and room were immaculate; very impressive

Cons:

I looked at a can of soda in the mini bar and put it back; I was charged as if I drank it.

2026-07-07 via Nuitee
M
Marlene couple us
9
Pleasant
Cons:

No complain

2026-06-25 via Nuitee
A
actor4omaha Couples Smyrna, Georgia
10
Fantastic!
Pros:

WOW! Fantastic experience at The Waldorf Astoria New Orleans! We stayed in a lovely 2 queen suite. Very open living area with bathroom. Bedroom area included a large closet and bathroom. Shower was on point!!! The pool was fabulous! The team members in the bar/restaurant were so welcoming and hospitable!!! The best of the best who deserve recognition are Jada, T, Terronia and Duc. Just fabulous Waldorf Astoria service mixed with New Orleans love!

2026-06-19 via Tripadvisor
S
scottfO2650VO Solo travel Los Angeles, California
2
Horrible reception
Pros:

The reception line to check in is absolutely horrible. I have no idea why it takes them so long to check people in. I’ve already been waiting 45 minutes and I’m still waiting. They desperately need to do something here. Poor customer service, especially when you are arriving at the hotel after a long flight and just wanna check in.

2026-06-18 via Tripadvisor
D
dav0nnep Couples
10
Joshua and B are wonderful!
Pros:

Our stay at The Roosevelt was great from beginning to end! Joshua at the front desk was the best. He talked us through our itinerary and even suggested a few local restaurants to try and they were great. 'B' who was the pool attendant was very nice and gave us a treat for our anniversary. Those two are the reason we will be back.

2026-06-17 via Tripadvisor
M
Marcy couple us
10
It was for a very special time and I enjoyed the stay there
Pros:

It was elegant

2026-06-15 via Nuitee
C
Cindy Tapscott couple us
10
Always a great stay
Pros:

Excellent

Cons:

Had a noise issue at 1:30 am which was quickly addressed by hotel staff. The noise was from the Louis Armstrong Jazz Suite. Super loud tv and we could not sleep.

2026-06-15 via Nuitee
S
Sandra solo_traveller us
10
2026-06-15 via Nuitee
E
E5655BRisabellam Family
10
21st Birthday
Pros:

I’m celebrating my 21st birthday at The Roosevelt, and I honestly could not have asked for a better experience!!

I have to give a huge thank you to Shalayia and Garyelle at the Fountain Lounge!! They made me and my family feel so welcome and celebrated the entire time we were there. Their kindness felt so genuine, and they truly went out of their way to make my birthday special!!

Shalayia completely surprised us with a bottle of Veuve Clicquot for my 21st birthday on our first morning here, which was such an incredibly thoughtful and generous gesture!! I was honestly shocked. It made me feel more celebrated for the start of our weekend,,

Garyelle was just as amazing and surprised me with a slice of red velvet birthday cake. It was such a sweet touch and she was so friendly and attentive!!!,,

The two girls at the Teddy Cafe we also super sweet and funny!! I just forgot to get their names :( !!

Courtney and Matt at The Sazerac was also super kind to us all weekend!!

I also want to thank Wendy at the front desk. She was so kind, welcoming, and helpful to my family and me. She made us feel at home and added to what has been such an amazing birthday trip.

Can’t forget Tavin Francis the Security Manager!! He is so funny and generous to our family during our stay!! We loved the mini beignets before our departure !

All of their kindness and hospitality meant more than they probably know, and my family and I will be talking about this trip for a long time. They all deserve raises‼️‼️‼️ Thank you all for making my 21st birthday so special ☺️🫶🫶🫶🫶

2026-06-14 via Tripadvisor
J
Joan solo_traveller us
10
2026-06-07 via Nuitee
N
NorthStar46595535141 Family Natchez, Mississippi
10
Impeccable service. Never have to ask for a towel. Appreciate the turndown service as well. Kind, friendly, professional
Pros:

Kind, friendly, professional service at every level. I never had to ask for a towel. I appreciate the turndown service. Lovely hotel.

2026-06-05 via Tripadvisor
G
GrandTour478316 Couples
2
Bad suggestion, I don't get it!
Pros:

Terrible on every level except location. Bad staffing, dusty room. Slow elevators, one of the worst hotels I have stayed in.

2026-06-03 via Tripadvisor
L
L1157HJjohnm Family
10
Beautiful hotel with friendly and extrordinarily helpful team members.
Pros:

My wife and I just returned from New Orleans and The Hotel Roosevelt made the trip a great experience. From Tyra at the front desk to Jake in The Fountain Restaurant we really enjoyed our stay. The hotel is beautiful and I would agree with others who have said the rooms are spacious. The service and friendliness of the staff was excellent, everyone made you feel welcome. The hotel was very clean.

The one evening we stopped by Dominica which is not operated by the hotel but is located in space there was not good. Very much different than the hotel and hotel operated restaurant experience, cleanliness was not great and the staff member we met was simply rude. We left without ordering.

That aside, we cannot say enough positive about our experience at The Roosevelt.

2026-05-31 via Tripadvisor
L
Lavinia couple us
9
We had a wonderful weekend in New Orleans!
Pros:

It is beautiful place to stay in New Orleans

Cons:

Nothing comes to mind

2026-05-31 via Nuitee
S
Sven couple ca
9
Pros:

Locatie. Service en zeer schone kamers.
Mooi hotel.

2026-05-28 via Nuitee
J
jen solo_traveller us
10
2026-05-25 via Nuitee
B
Bridgette couple us
10
Will stay there every time I’m in New Orleans, great hotel!
Pros:

Hotel was clean, staff was friendly, very comfortable stay!

2026-05-25 via Nuitee
C
christiancA9382EK Solo travel
10
best pool!
Pros:

wonderful pool ! loved the atmosphere and the drinks ! servers were wonderful and attentive . the valet and bellman assisted me with directions . will be back !

2026-05-21 via Tripadvisor
S
Shelley extended_group us
10
2026-05-20 via Nuitee
D
DIRK couple de
7
Pros:

Sehr schoene traditionelle Lobby

Cons:

Renovierungsbeduerftig!!!

2026-05-19 via Nuitee