SpringHill Suites by Marriott El Paso

Hotels
•
SpringHill Suites
8.5 (338 reviews)
7518 Remcon Circle , El Paso , US
+1 915-845-7400

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good breakfast
Spacious rooms
Convenient location
Cons:
Dirty areas
Staff indifference
Excessive parking fees

Categories

Cleanliness
6.83
Some guests reported dirty areas and lack of attention to detail.
Service
8.8
Mixed experience; some issues with staff responsiveness but generally acceptable.
Location
8.84
Convenient for nearby activities and well-lit parking.
Room Quality
8.29
Rooms are spacious and comfortable, but some reported maintenance issues.
Amenities
9.32
Good breakfast options and overall enjoyable facilities.
Value for Money
7.78
Parking fees were considered excessive for the value offered.
Food and Beverage
9.33
Breakfast received very positive feedback with plenty of options.
Overall Experience
8.8
Overall a pleasant stay, but room issues and service inconsistencies affected satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:25

Property Description

Convenient Location
Located just a short drive from the Sunland Park Racetrack & Casino, the 4-star SpringHill Suites by Marriott in El Paso, Texas offers a prime location for entertainment and leisure.

Modern Amenities
Enjoy the convenience of a microwave, small refrigerator, and free Wi-Fi in every guest suite. Relax by the outdoor pool, stay active in the fitness center, and take advantage of the laundry facilities during your stay.

Comfortable Suites
Unwind in spacious suites featuring a sofa bed, 37-inch flat-screen TV, and a coffee maker. Whether you're visiting the Mexican Border or exploring nearby attractions like Fort Bliss and Wet N Wild Water World, this hotel provides the perfect blend of comfort and convenience.

Book your stay at the SpringHill Suites El Paso for a memorable and relaxing experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ELP

Location

Guest Reviews

8.5
Based on 338 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 8.29
Amenities: 9.32
Value for Money: 7.78
Food and Beverage: 9.33
Overall Experience: 8.8
G
Gustavo • solo_traveller • us
10
2026-10-13 • via Nuitee
N
N.J. Pierce • solo_traveller • us
5
Under construction and Marriott won't tell you that
Pros:

The construction that is being done on this facility has a serious impact on my score. I really think Marriott should tell me when such extensive construction is being undertaken. I would have selected a different facility if I had known.

Cons:

That you did not tell me this facility was undergoing such major renovations.

2026-10-13 • via Nuitee
C
Crystal • family_with_children • us
6
Loud neighbors and staff that behaved as if it was an inconvenience to do their job.
Pros:

I did not find out until after I paid that the elevator was not working and that definitely would have played a major part on my decision to stay at this location with my elderly mother having to climb floor flights of stairs with even an overnight bag. This is information that should have been given first.

Cons:

Undisclosed information regarding a nonworking elevator traveling with an elderly parent.

2026-10-07 • via Nuitee
J
Jeanethe • solo_traveller • us
8
2026-09-15 • via Nuitee
A
Alma • family_with_children • us
10
2026-09-14 • via Nuitee
A
Angie68oviedo • solo_traveller • mx
8
Agradable pero podría estar mejor
Pros:

La alberca, la habitación

Cons:

El desayunado muy concurrido, no tan rico. Obras y un poco incómodo entrar por puerta lateral.

2026-09-11 • via Nuitee
L
luis • couple • us
1
Sucks
2026-09-09 • via Nuitee
M
Maritza • family_with_children • us
1
They canceled our reservation without telling us and when I called to let them know we would be late to check in they sa
Pros:

N/a

Cons:

Staff are rude

2026-09-09 • via Nuitee
J
John • couple • us
3
Overpriced
Pros:

When I booked there was no mention that the pool was down, that there was no real reception area, that the hotel had no amenities but plenty of trash and construction debris..and I was billed full price. Breakfast was cheaply done as well,

Cons:

See above

2026-09-08 • via Nuitee
L
Luz • couple • us
1
Charged twiced
Pros:

Horrible staff

Cons:

Charged twiced

2026-09-08 • via Nuitee
A
ALFONSO • couple • mx
8
Cons:

En recepcion me hicieron un cargo al llegar y otro al salir por lo que se duplico los cargos por estancia , y aun no cancelan el primero

2026-09-07 • via Nuitee
B
benito • solo_traveller • us
9
2026-09-06 • via Nuitee
L
Lissette • family_with_children • mx
8
Me gusto la estancia
Pros:

El desayuno le faltó un poco más de variedad de comida , y espacio

Cons:

La alberca más limpia , y que no se devuelva el depósito tan pronto aún no me llega por cierto

2026-09-05 • via Nuitee
M
Mason • couple • us
1
Pros:

Nice staff

Cons:

Pool broken, front door broken, too expensive without pool and good ac. No advance notice given. It was 100 degrees.

2026-08-31 • via Nuitee
A
Algus90 • solo_traveller • it
9
2026-08-30 • via Nuitee
M
Michael • solo_traveller • us
1
Overall it was a ok.. just the swimming pool issue..
Pros:

Quiet and sleeping was good , room was good, television was good, that's what I always make sure before I make reservation

Cons:

Website should have said something about remodeling and swimming pool was not available.

2026-08-29 • via Nuitee
L
Lozano • solo_traveller • us
1
Pros:

The room setup

Cons:

The inconvenience of the construction, microwave in room was broken, and the breakfast experience.

2026-08-24 • via Nuitee
I
Isabel • family_with_children • us
7
2026-08-24 • via Nuitee
H
Haruko • couple • us
5
Pros:

Room was comfortably spacey. Bedding and towels were very clean.

Cons:

This was a rather old building and some wall panels had spaces, bath tub handles were sort of coming off from the wall. The front of the hotel was under construction, so it wasn't the best situation.

2026-08-21 • via Nuitee
T
Teresa • extended_group • us
10
2026-08-20 • via Nuitee