Embassy Suites Buffalo

Hotels
•
Embassy Suites Hotels
7.9 (644 reviews)
200 Delaware Avenue , Buffalo , US
+1 716-842-1000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent downtown location
Great breakfast/omelet station
Helpful/front-desk staff in many cases
Spacious/comfortable rooms with good views
Cons:
Maintenance issues in rooms (curtains, paint, bathtub plug, microwave)
Inconsistent service / some unfriendly staff interactions
Parking/valet access problems
Housekeeping lapses (rooms not serviced during multi-night stays)
Pool cold and gym lacks equipment
Not enough luggage carts

Categories

Cleanliness
8.6
Multiple reviewers repeatedly note rooms are clean and fresh; some stays report clean, well-maintained rooms. A few mentions of limited room servicing during longer stays temper this slightly.
Service
7.6
Service is mixed: several guests praise very helpful and accommodating front-desk/reception staff (including excellent handling of early check-in), while others report unfriendly or curt responses and inconsistent service (e.g., reluctance around simple requests).
Location
9
Location is repeatedly described as excellent—downtown, convenient to restaurants, shops and event venues; many guests cite it as a major positive.
Room Quality
7.6
Rooms are often described as large, comfortable with good layouts and views, but several maintenance issues were reported (broken bathtub plug, curtains jury-rigged, peeling paint, microwave issues) and one report of less comfortable beds.
Amenities
7.2
Breakfast/food offerings are strong, but other amenities have gaps: cold pool, a fitness room lacking equipment, limited luggage carts, and some parking/valet friction.
Value for Money
7
Several guests call it a decent hotel for the price; some feel it is basic for a higher tier. Overall perceived as fair value with room for improvement given maintenance/service inconsistencies.
Food and Beverage
8.8
Food consistently highlighted as a strength—breakfast is praised repeatedly, especially the omelet station and the cook; overall F&B is a clear positive.
Overall Experience
7.4
Most guests enjoyed their stays and would return, citing clean rooms, great location, and strong breakfast; recurring issues with maintenance, occasional service lapses, parking and amenity shortcomings pull the overall score down slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Luxurious All-Suite Hotel in Buffalo

Suite Perks: Experience a comfortable stay at Embassy Suites Buffalo with a complimentary hot breakfast and high-speed internet in every suite. Enjoy entertainment on a flat-screen LCD TV and make use of convenient amenities like a coffee maker, microwave, and mini-refrigerator.

On-Site Convenience: Indulge in on-site dining, maintain your fitness routine at the gym, and explore additional facilities including a beauty salon and convenience store. Benefit from services like luggage storage and laundry facilities during your stay.

Nearby Attractions: Explore Buffalo's vibrant Theater District, visit the Buffalo Zoo, or indulge in retail therapy at Walden Galleria. Don't forget to marvel at the beauty of Niagara Falls just a short drive away.

Ready to elevate your Buffalo experience? Book your stay at Embassy Suites Buffalo now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

7.9
Based on 644 reviews
Cleanliness: 8.6
Service: 7.6
Location: 9
Room Quality: 7.6
Amenities: 7.2
Value for Money: 7
Food and Beverage: 8.8
Overall Experience: 7.4
R
Richard • couple • us
10
2026-10-29 • via Nuitee
A
Ashley • extended_group • us
10
Pros:

Clean and fresh.

Cons:

Beds are not the most comfortable

2026-10-21 • via Nuitee
Z
Zhanna • couple • us
5
2026-10-19 • via Nuitee
T
Tanitra • family_with_children • us
8
The stay was nice
Pros:

The whole stay was nice

Cons:

The parking

2026-10-16 • via Nuitee
L
Laura • family_with_children • us
10
2026-10-13 • via Nuitee
D
David • solo_traveller • us
6
Pros:

It was a decent hotel for price. Staff was not friendly at all. Any questions we had basically they acted like they were being put out of there way to answer. Asked for extra blanket and basically was starred at the huffed and went and brought us blanket at front desk

2026-10-12 • via Nuitee
N
Nora • solo_traveller • us
10
Pros:

Todo estaba muy bonito y personal muy profesional gracias

2026-10-08 • via Nuitee
A
Abdelaziz • solo_traveller • kw
8
Pros:

I had a wonderful 10-night stay at the Hyatt Regency Buffalo. A huge thank you to the amazing staff, especially the reception team, who were incredibly accommodating and did an excellent job managing my early check-in request when I arrived. The Queen Room was clean, comfortable, and well-maintained throughout my entire trip. The service was consistent and professional from check-in to check-out. I would definitely stay here again.

Cons:

Nothing major to report. The stay went smoothly and met all of my expectations for a comfortable, long-term visit.

2026-09-18 • via Nuitee
C
Chris & Juli • family_with_children • ca
10
Work meeting. Room worked great for it
Pros:

Clean. Friendly staff. Big rooms

2026-09-17 • via Nuitee
A
Alexander • extended_group • us
7
Perfect location, great room, comfy - needs some easy improvements on maintenance and housekeeping.
Pros:

The room itself was great, awesome views, great layout and comfortable beds. Breakfast was great, valet was relatively efficient most of the time, and not all but most front desk staff were friendly. Location is amazing and honestly despite the issues listed below we would stay again.

Cons:

There were some maintenance issues - some examples include part of curtain held up using a clothes hanger, paint peeled off bathroom door, bathtub plug broken so had to be removed to allow water to drain, plate in microwave was not the correct plate so it didn't rotate. There were also some small touches missing that I would have expected from such a nice hotel. No pen/paper in room, no laundry slips in the room (there was a laundry bag and a the service was as described but had to ask front desk for a laundry slip & pen). We stayed for 4 nights and our room was not serviced once during our stay. We had to ask for additional towels so we weren't using wet ones. When our other guests were arriving (they stayed night 2 & 3 but not 1 & 2) we asked the front desk for sofa bed to be made up, and that was done without issues. However when they left we asked for it to be folded/put away and we were somewhat rudely told "They don't do that, you can do it yourself".

2026-09-16 • via Nuitee
C
Carlos • extended_group • us
9
Pros:

The breakfast was great and always fresh. The omlet station was awesome and the cook making them was the best. Room was always clean and the area was great.

Cons:

everything was good nothing I didnt like.

2026-09-14 • via Nuitee
R
Ruth • couple • us
10
Really nice place ro stay. Treat youreslf.
Pros:

The front desk staff was very helpful. I'd lost my phone and came in rattled. They were helpful and supportive. The downtown location is good. Restaurants and shops within walking distance. The hotel breakfast is better than most. Have an omelet!

2026-09-13 • via Nuitee
B
Bonnie • solo_traveller • us
10
2026-09-11 • via Nuitee
J
Joel • couple • us
7
Good hotel. Very basic. I think it deserves 3 stars. I have nothing bad ton say about it
Pros:

Clean room.

Cons:

Lack of staff .

2026-09-07 • via Nuitee
A
Agel • family_with_children • ca
9
Overall we enjoyed our stay.
Pros:

Love the breakfast, and the room was clean.

Cons:

The pool is cold, called the desk and said they will send maintenance tomorrow. The fitness gym lacks equipments.

2026-09-05 • via Nuitee
E
Elohor • couple • ca
8
2026-09-03 • via Nuitee
E
Ekaterina • solo_traveller • us
10
Pros:

Everything was great! Clean rooms and very helpful stuff.

Cons:

The valet parking. I would prefer parking where I can access my car at any time.

2026-08-29 • via Nuitee
J
Julie • extended_group • us
10
Perfect location for the event we were having.
Pros:

Breakfast was delicious. Room was clean and comfortable.

Cons:

Not enough luggage carts available.

2026-08-27 • via Nuitee
D
Doreen • couple • ca
8
2026-08-25 • via Nuitee
K
Kristina • family_with_children • us
10
2026-08-23 • via Nuitee