Embassy Suites Buffalo

Hotels
•
Embassy Suites Hotels
8 (753 reviews)
200 Delaware Avenue , Buffalo , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Cleaning issues
Outdated facilities

Categories

Cleanliness
7.14
Several reviews cited concerns about dirty rooms and bathroom hygiene.
Service
8.61
The staff was often described as friendly and accommodating.
Location
8.15
Location is appreciated for its convenience to attractions but also noted as having safety concerns.
Room Quality
7.6
Rooms reported to be dated, with some mentioning stains and overall outdated feel.
Amenities
7.63
Amenities considered standard, although there were negative comments about pool size.
Value for Money
8.09
Mixed sentiments on the value for the price, with some expecting better for the cost.
Food and Beverage
8.64
Breakfast was well-received with positive comments about quality.
Overall Experience
8.11
Overall experience deemed positive despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:18

Property Description

Luxurious All-Suite Hotel in Buffalo

Suite Perks: Experience a comfortable stay at Embassy Suites Buffalo with a complimentary hot breakfast and high-speed internet in every suite. Enjoy entertainment on a flat-screen LCD TV and make use of convenient amenities like a coffee maker, microwave, and mini-refrigerator.

On-Site Convenience: Indulge in on-site dining, maintain your fitness routine at the gym, and explore additional facilities including a beauty salon and convenience store. Benefit from services like luggage storage and laundry facilities during your stay.

Nearby Attractions: Explore Buffalo's vibrant Theater District, visit the Buffalo Zoo, or indulge in retail therapy at Walden Galleria. Don't forget to marvel at the beauty of Niagara Falls just a short drive away.

Ready to elevate your Buffalo experience? Book your stay at Embassy Suites Buffalo now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

8
Based on 753 reviews
Cleanliness: 7.14
Service: 8.61
Location: 8.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
A
Abdelaziz • solo_traveller • kw
8
Pros:

I had a wonderful 10-night stay at the Hyatt Regency Buffalo. A huge thank you to the amazing staff, especially the reception team, who were incredibly accommodating and did an excellent job managing my early check-in request when I arrived. The Queen Room was clean, comfortable, and well-maintained throughout my entire trip. The service was consistent and professional from check-in to check-out. I would definitely stay here again.

Cons:

Nothing major to report. The stay went smoothly and met all of my expectations for a comfortable, long-term visit.

2026-09-18 • via Nuitee
C
Chris & Juli • family_with_children • ca
10
Work meeting. Room worked great for it
Pros:

Clean. Friendly staff. Big rooms

2026-09-17 • via Nuitee
A
Alexander • extended_group • us
7
Perfect location, great room, comfy - needs some easy improvements on maintenance and housekeeping.
Pros:

The room itself was great, awesome views, great layout and comfortable beds. Breakfast was great, valet was relatively efficient most of the time, and not all but most front desk staff were friendly. Location is amazing and honestly despite the issues listed below we would stay again.

Cons:

There were some maintenance issues - some examples include part of curtain held up using a clothes hanger, paint peeled off bathroom door, bathtub plug broken so had to be removed to allow water to drain, plate in microwave was not the correct plate so it didn't rotate. There were also some small touches missing that I would have expected from such a nice hotel. No pen/paper in room, no laundry slips in the room (there was a laundry bag and a the service was as described but had to ask front desk for a laundry slip & pen). We stayed for 4 nights and our room was not serviced once during our stay. We had to ask for additional towels so we weren't using wet ones. When our other guests were arriving (they stayed night 2 & 3 but not 1 & 2) we asked the front desk for sofa bed to be made up, and that was done without issues. However when they left we asked for it to be folded/put away and we were somewhat rudely told "They don't do that, you can do it yourself".

2026-09-16 • via Nuitee
C
Carlos • extended_group • us
9
Pros:

The breakfast was great and always fresh. The omlet station was awesome and the cook making them was the best. Room was always clean and the area was great.

Cons:

everything was good nothing I didnt like.

2026-09-14 • via Nuitee
R
Ruth • couple • us
10
Really nice place ro stay. Treat youreslf.
Pros:

The front desk staff was very helpful. I'd lost my phone and came in rattled. They were helpful and supportive. The downtown location is good. Restaurants and shops within walking distance. The hotel breakfast is better than most. Have an omelet!

2026-09-13 • via Nuitee
B
Bonnie • solo_traveller • us
10
2026-09-11 • via Nuitee
J
Joel • couple • us
7
Good hotel. Very basic. I think it deserves 3 stars. I have nothing bad ton say about it
Pros:

Clean room.

Cons:

Lack of staff .

2026-09-07 • via Nuitee
A
Agel • family_with_children • ca
9
Overall we enjoyed our stay.
Pros:

Love the breakfast, and the room was clean.

Cons:

The pool is cold, called the desk and said they will send maintenance tomorrow. The fitness gym lacks equipments.

2026-09-05 • via Nuitee
E
Elohor • couple • ca
8
2026-09-03 • via Nuitee
E
Ekaterina • solo_traveller • us
10
Pros:

Everything was great! Clean rooms and very helpful stuff.

Cons:

The valet parking. I would prefer parking where I can access my car at any time.

2026-08-29 • via Nuitee
J
Julie • extended_group • us
10
Perfect location for the event we were having.
Pros:

Breakfast was delicious. Room was clean and comfortable.

Cons:

Not enough luggage carts available.

2026-08-27 • via Nuitee
D
Doreen • couple • ca
8
2026-08-25 • via Nuitee
K
Kristina • family_with_children • us
10
2026-08-23 • via Nuitee
D
Deborah • family_with_children • us
10
Other than having to pay for parking, excellent stay.
Pros:

This property is a wonderful place to stay in Buffalo. From the moment we arrived, the valet staff and front desk team were welcoming, helpful, and professional. Our room was spotless and cozy—perfect for me and my two teenage grandchildren.

Even though the hotel was packed because of college move‑in week, the service never faltered. Breakfast was absolutely yummy, and the whole stay felt easy and enjoyable. We’ll be back for sure.

Cons:

Paying for parking

2026-08-23 • via Nuitee
M
Muguma • family_with_children • ca
9
Pros:

La taille et la décoration de la suite. Le design et décoration du lobby avec le grand escalier, la fontaine et les plantes. Le déjeuner inclus. La proximité de l'hotel de ville et du centre-ville. La piscine était à notre étage et super facile d'accès

Cons:

Le cout du valet parking

2026-08-21 • via Nuitee
M
Michael • family_with_children • ca
9
Amazingly comfortable and friendly stay for family or if you're staying solo
Pros:

Clean, even though there were minor renovations a taking place.

Cons:

N/a.

2026-08-20 • via Nuitee
K
Khayrul • extended_group • us
9
Pros:

Clean and the Valle guy was great
Check in is ok but when I wanted to check out I had to wait for the front desk personnel coz she was not there

Cons:

No drinking water in the room
Microwave was defective
Price was really high

2026-08-17 • via Nuitee
E
Epstein • solo_traveller • us
9
2026-08-16 • via Nuitee
B
Bambi • family_with_children • us
6
Pros:

The food was great! The lobby was so attractive. The room was spacious and beautiful.

Cons:

My room was partially dirty. The bathroom was not cleaned prior. There was sticky stuff and hair on the floor, spots on the mirror and feces on the shower curtain. The living room space had crumbs on the floor, there were no trash bags in the garbage cans. I also didn't like that there was no fitted sheet for the pull out bed. The re was clean. I also didn't like that I had to use valet parking. In the future I will not stay there again for that and the state of cleanliness in the room.

2026-08-15 • via Nuitee
S
Samira • family_with_children • ca
10
Pros:

The staff were super friendly and helpful. The room was very clean.

2026-08-15 • via Nuitee