Earls Court Garden Hotel

Niente, la camera era sporca senza asciugamani dentro le lenzuola c’erano cappelli ovunque. I cuscini erano neri sporchi ho dormito male. Neanche dormito mi faceva schifo.

La habitación era pequeña y a mi punto de vista le falta 1 armario para almacenar

Most of the stay

Brak suszarki

No air-conditioning

Puede ser ruidoso. No guardan las maletas. Habitaciones muy pequeñas

Lo que destacaría que no me gustó fue que el baño tenía un olor fuerte desagradable constantemente. Si cerrabas la puerta se concentraba dentro y si la abrías salía a la habitación, haciendo la estancia incómoda. Por suerte sólo estaba para dormir. Mi habitación que era la triple daba a la parte de detrás y la sorpresa que me llevé fue que daba al metro, asi que cada 10 minutos se oía fuertemente el metro hasta altas horas de la madruga y muy temprano. Si hubira sabido eso, no la habría reservado. Difícil dormir si tienes sueño ligero.

Extremely disappointing experience – I could not even stay at the hotel
Unfortunately, my experience was extremely disappointing from the moment I arrived, to the point that I decided not to stay at the hotel at all and left for another hotel that was much cleaner, more comfortable and of a significantly higher standard, for approximately the same price.
The problems started before I even entered the hotel. The name displayed at the property was different and abbreviated compared with the name advertised on Booking.com. Although the map showed that I had arrived at the correct location, I kept walking back and forth around the area trying to find the hotel because I could not clearly see the name under which I had made my booking. In my opinion, this is extremely confusing for guests. The property name should be clearly displayed and correspond with the name advertised on Booking.com.
When I eventually reached the entrance and reception area, there was an unpleasant smell, and I also noticed insects around the entrance. This immediately gave me a very poor impression of the cleanliness and general condition of the property.
However, one of the worst aspects was the customer service. I found the attitude at reception unprofessional and lacking any genuine interest in resolving the situation. I specifically asked to speak to the manager or person in charge, but nobody came to speak with me. At the same time, the receptionist was occupied with a video call on his phone instead of giving proper attention to a guest and trying to address the problem.
I also looked at photographs of the property posted on Google, including photographs of the bathroom showing obvious dirt and significant dark build-up around the joints, corners and shower area. The condition shown in those photographs was extremely concerning to me from a cleanliness perspective, and the pictures speak for themselves.

Nous n'avons pas été satisfaits. Notre séjour était prévu pour 4 jours, mais nous sommes partis dès la deuxième nuit. La chambre était très étroite, le lit inconfortable, la fenêtre minuscule, il n'y avait pas de climatisation et le ventilateur était plein de poussière. Inutile d'en dire plus, la moindre critique suffit. Plus jamais ! Je ne vous le recommande pas.

La struttura non avendo la reception attiva 24h ci ha mandato in un secondo hotel per il check in, utilizzato poi ulteriormente come deposito bagagli (che da annuncio doveva essere un servizio presente in hotel) invece della sede designata. La camera disponeva di una doccia che non si chiudeva bene, cercando semplicemente di chiuderla si è smontata e mi è caduta addosso. Quando hanno rifatto la stanza hanno semplicemente girato le lenzuola al contrario e non hanno cambiato gli asciugamani. seppur la posizione sia effettivamente strategica, scoprirete presto di essere sopra letteralmente ai binari dove passa la circle line, dunque si sente continuamente il passare della metro, questo anche perché oltre ad essere posizionato così (e li non vi si può fare nulla) i muri sono di cartongesso. Si sente tutto, dallo sciacquone del vicino di stanza ai passi del piano di sopra, alle attività sportive della stanza accanto, insomma si sente davvero tutto. Dulcis in fondo, il materasso poggiava su una fantastica lastra di legno, era duro come un mattone e ci ha lasciato un bellissimo souvenir, il mal di schiena.

The mattress was really hard!

The room was too small and without window