City Inn Russell Square

Hotels
6.6 (2039 reviews)
42 Tavistock Place , London , GB
+44 20 7837 3077

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Room service
Heating
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Affordable pricing
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
5.31
Multiple reviews mention cleanliness issues, including dirty bathrooms and lack of proper maintenance.
Service
7.28
Guests appreciated the self check-in process and found the staff to be accommodating when present.
Location
8.32
Many reviews highlight the great location, close to transport and amenities.
Room Quality
6.27
Some reviews mention the room being adequate but others highlight issues with noise and comfort.
Amenities
6.3
Amenities such as lack of lifts and limited breakfast options were mentioned as negatives.
Value for Money
7.76
Guests felt that the value was reasonable for the price paid, especially given the location.
Food and Beverage
5.31
Negative comments about breakfast availability and lack of dining facilities.
Overall Experience
6.28
Overall experience was mixed with crucial positives regarding location but significant concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Convenient Location
City Inn Russell Square is ideally situated just 0.5 miles from Kings Cross Station and St Pancras Station, making it the perfect choice for travelers looking for easy access to transportation hubs.

Modern Amenities
The hotel offers compact yet elegant rooms equipped with flat-screen TVs, free Wi-Fi, tea and coffee-making facilities, iPod docking stations, hairdryers, and irons, ensuring a comfortable stay for guests.

Nearby Attractions
With Russell Square Tube Station a short walk away, guests can easily explore popular attractions such as the British Museum, Covent Garden, Oxford Street, and Soho, all within approximately 1 mile of the hotel.

Plan your stay at City Inn Russell Square for a convenient and comfortable experience.

Important information:

Guests should be aware that there are no elevators at the City Inn and access to the rooms is by stairs only. If you expect to arrive after 18.00, please inform the hotel in advance. Also, this is a self check-in hotel. The reception is not running 24 hours. All guests will receive pre-arrival registration link to fill with photo ID prior completing the online registration all guests will receive self check-in instructions 3 days prior to arrival. The hotel has a self check-in system. The property will contact you in advance with instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LHR

Location

Guest Reviews

6.6
Based on 2039 reviews
Cleanliness: 5.31
Service: 7.28
Location: 8.32
Room Quality: 6.27
Amenities: 6.3
Value for Money: 7.76
Food and Beverage: 5.31
Overall Experience: 6.28
J
Jo-Anne • couple • au
9
2026-09-19 • via Nuitee
V
Vitaliy • couple • ua
9
2026-09-19 • via Nuitee
S
Soo Mee • solo_traveller • be
6
2026-09-19 • via Nuitee
J
James • solo_traveller • gb
10
2026-09-18 • via Nuitee
G
Gavin • couple • gb
7
2026-09-18 • via Nuitee
R
Rose • solo_traveller • gb
10
Pros:

Pizza anytime perfect

Cons:

Not enough toilet rolls

2026-09-17 • via Nuitee
P
Paul • solo_traveller • es
1
Awful place
Pros:

Don't be taken in with the photos of the rooms. Clearly taken many years ago.

Cons:

Noisy, and very smelly of fast food and drains.

2026-09-16 • via Nuitee
J
John • solo_traveller • gb
9
Excellent short stay accommodation
Pros:

Excellent hotel for a short stay in London
Convenient for Euston station and tube station

2026-09-16 • via Nuitee
V
Viktor • solo_traveller • dk
7
2026-09-16 • via Nuitee
P
Patricia • solo_traveller • au
10
Perfect for short stay when accessing main train stations.
Pros:

Location was very important. It was easy to find. Instructions for access were very clear. Room was clean and tidy. Bed was comfortable.

Cons:

Street facing rooms can be noisy.

2026-09-14 • via Nuitee
A
Ava • solo_traveller • au
10
2026-09-14 • via Nuitee
J
Jannie • family_with_children • dk
7
Cons:

Det så på ingen måde ud som på billedet
Der var gummidut over afløbet for at det ikke lugtede

2026-09-13 • via Nuitee
K
Keith • couple • gb
8
All easy, reception was only part time. Clean but a little run down.
Pros:

Location was good.

Cons:

Room had a drain smell.

2026-09-11 • via Nuitee
M
Marie • couple • fr
7
Pros:

Proche de tout

Cons:

Propreté des draps

2026-09-08 • via Nuitee
D
DONNA • solo_traveller • gb
2
Pros:

So if you want a good location, not to pay a lot and want the place to be clean.... go for it.

Cons:

"luxury double" room 32 - absolutely nowhere near an actual double let alone a luxury. The very small double bed I would say is more for one adult or two small kids. Not two adults.

The bathroom drain from the shower was absolutely stinking, there was a cover for it, which initially wasn't over it. So there was a bad stench for the first day/night.

The bathroom itself - you could actually sit on the toilet, brush your teeth and use the shower all at once. As for that small double bed don't stretch too much whilst laying in bed or you'll half out of the window!!!!.... Good luck 🤞

2026-09-08 • via Nuitee
C
Claudia • couple • es
10
2026-09-08 • via Nuitee
V
Virginia • solo_traveller • gb
5
Pros:

Room was a good size, very central location and low cost for a double room with an ensuite

Cons:

Was quite hot and stuffy, the fan didnt really work and people were smoking outside the window so couldn't open it. Bed was a bit soft for us

2026-09-08 • via Nuitee
E
Elodie • solo_traveller • fr
7
Ok for a one night stay .
Pros:

Good location
Close to St Pancras international station and tube stations

Cons:

Steep stairs aren’t easy if you e got a big suitcase
No reception so not convenient if their digital code doesn’t work or can’t leave your luggage if early arrival

2026-09-07 • via Nuitee
C
Clara • couple • be
7
2026-09-07 • via Nuitee
A
Ange • couple • gb
8
Pros:

Location was very good hotel was clean

Cons:

No where to leave luggage except a hall way

2026-09-07 • via Nuitee