City Inn Russell Square

Hotels
6.6 (1939 reviews)
42 Tavistock Place , London , gb

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Affordable pricing
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
5.31
Multiple reviews mention cleanliness issues, including dirty bathrooms and lack of proper maintenance.
Service
7.28
Guests appreciated the self check-in process and found the staff to be accommodating when present.
Location
8.32
Many reviews highlight the great location, close to transport and amenities.
Room Quality
6.27
Some reviews mention the room being adequate but others highlight issues with noise and comfort.
Amenities
6.3
Amenities such as lack of lifts and limited breakfast options were mentioned as negatives.
Value for Money
7.76
Guests felt that the value was reasonable for the price paid, especially given the location.
Food and Beverage
5.31
Negative comments about breakfast availability and lack of dining facilities.
Overall Experience
6.28
Overall experience was mixed with crucial positives regarding location but significant concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Convenient Location
City Inn Russell Square is ideally situated just 0.5 miles from Kings Cross Station and St Pancras Station, making it the perfect choice for travelers looking for easy access to transportation hubs.

Modern Amenities
The hotel offers compact yet elegant rooms equipped with flat-screen TVs, free Wi-Fi, tea and coffee-making facilities, iPod docking stations, hairdryers, and irons, ensuring a comfortable stay for guests.

Nearby Attractions
With Russell Square Tube Station a short walk away, guests can easily explore popular attractions such as the British Museum, Covent Garden, Oxford Street, and Soho, all within approximately 1 mile of the hotel.

Plan your stay at City Inn Russell Square for a convenient and comfortable experience.

Important information:

Guests should be aware that there are no elevators at the City Inn and access to the rooms is by stairs only. If you expect to arrive after 18.00, please inform the hotel in advance. Also, this is a self check-in hotel. The reception is not running 24 hours. All guests will receive pre-arrival registration link to fill with photo ID prior completing the online registration all guests will receive self check-in instructions 3 days prior to arrival. The hotel has a self check-in system. The property will contact you in advance with instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £5 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for £5 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 1939 reviews
Cleanliness: 5.31
Service: 7.28
Location: 8.32
Room Quality: 6.27
Amenities: 6.3
Value for Money: 7.76
Food and Beverage: 5.31
Overall Experience: 6.28
A
Alexandra • solo_traveller • at
4
Cons:

W-LAN funktionierte nicht
Schlüsseltresore so angebracht, dass man, wenn man den Koffer nicht vor der Türe stehen lassen wollte, kaum hinkam
Extrem schmale und steile Treppe, kein Lift

2026-06-06 • via Nuitee
F
Fagan • solo_traveller • gb
5
2026-06-05 • via Nuitee
S
Stefanos • couple • cy
7
2026-06-04 • via Nuitee
C
Casey • couple • gb
7
Room was compact, but very clean and great value for money
Pros:

Very clean

Cons:

Could be noisy due to street noise and other guests

2026-06-04 • via Nuitee
S
Sophie • solo_traveller • gb
9
Pros:

The rooms were very clean
The bed was very comfortable
Coffee machine a bonus. 😁

Cons:

Nothing.

2026-06-02 • via Nuitee
K
Karen • solo_traveller • gb
8
A good value one-night stay in an excellent location.
Pros:

Great location

Cons:

Lots of narrow stairs , a problem if your unsteady and insufficient toilet paper

2026-06-02 • via Nuitee
S
Sarah • solo_traveller • gb
6
Fine for one night.
Pros:

It was in a good location. Easy access

Cons:

There were some unsavory characters hanging around at the front at night. When leaving our bags we were told to leave in the hallway...this didn't sit right with me. The room needed some cosmetic things doing to it but it was comfortable and clean enough for one night.

2026-05-31 • via Nuitee
S
SuperChris • solo_traveller • gb
8
Pros:

Close to train station, was easy to get to. Very good for an overnight stay

2026-05-30 • via Nuitee
B
Bennett • couple • gb
10
Perfect x
Pros:

Clean fresh great location friendly welcome everything you need & great value up to date decor & lovely bedding & towels easy check in & out 💕

2026-05-29 • via Nuitee
K
Kevin • couple • gb
7
Good Location to the Station, Nice and Clean Room.
2026-05-29 • via Nuitee
J
Joyce • solo_traveller • gb
8
Pros:

Excellent location

2026-05-28 • via Nuitee
K
Karen • couple • us
2
Location good but dirty not worth the price
Pros:

Location

Cons:

Everything is dirty

2026-05-24 • via Nuitee
S
SARAH • family_with_children • fr
7
Pros:

La proximité avec la gare c’est top chrono moins de 10 minutes à pieds. Les instructions étaient faciles et claires.

Cons:

L’immeuble est mal insonorisé, on entendait les autres comme s’ils étaient dans la même chambre que nous.

2026-05-21 • via Nuitee
J
Jonathan • couple • gb
9
2026-05-19 • via Nuitee
K
Kaspars • couple • lv
7
Pros:

Easy access to property - self check-in

Cons:

Water pressure in shower is terrible, not very convenient bathroom if you are not stying alone.

2026-05-18 • via Nuitee
A
Anton Ingi • solo_traveller • gr
5
2026-05-15 • via Nuitee
W
Wolfram • solo_traveller • ch
8
2026-05-13 • via Nuitee
A
Angela • solo_traveller • gb
5
2026-05-13 • via Nuitee
G
Giorgio • couple • gb
5
It was OK but wouldn't stay again unless I had no other option.
Pros:

Prior to arriving it proved impossible to speak to anyone at the hotel as not even the 24 hour contact number was answered. Following a call to booking.com a dialogue was eventually established via the app. The room was OK though it was certainly not luxury as advertised. The windows overlooking the busy road were not double-glazed, so we needed to sleep with earplugs. A positive aspect was the presence of a small fridge. The bed was clean and comfortable. The shower was good with plenty of hot water. The room was clean but some areas were not, such as the cupboard doors beside the toilet. The wardrobe was tiny - we had to remove an ironing board from it so as to hang clothes. Beware of the stairs up and down the floors, as they are steep and each step is narrow. There were no glasses, not even plastic beakers. We had to drink everything out of 2 ceramic mugs! A number of coffee capsules were provided for the somewhat dilapidated coffee percolator, but not for our last day. So we will not return unless a better alternative is not available.

Cons:

Prior to arriving it proved impossible to speak to anyone at the hotel as not even the 24 hour contact number was answered. Following a call to booking.com a dialogue was eventually established via the app. The room was OK though it was certainly not luxury as advertised. The windows overlooking the busy road were not double-glazed, so we needed to sleep with earplugs. A positive aspect was the presence of a small fridge. The bed was clean and comfortable. The shower was good with plenty of hot water. The room was clean but some areas were not, such as the cupboard doors beside the toilet. The wardrobe was tiny - we had to remove an ironing board from it so as to hang clothes. Beware of the stairs up and down the floors, as they are steep and each step is narrow. There were no glasses, not even plastic beakers. We had to drink everything out of 2 ceramic mugs! A number of coffee capsules were provided for the somewhat dilapidated coffee percolator, but not for our last day. So we will not return unless a better alternative is not available.

2026-05-11 • via Nuitee
J
Jon • solo_traveller • gb
9
2026-05-11 • via Nuitee