Holiday Inn Mexico City-Plaza Universidad by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.1 (310 reviews)
Parroquia, 1056 Colonia Santa Cruz Atoyac , Mexico City , MX
+52 55 9183 7700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Comfortable Rooms
Cons:
Bugs in rooms
Noise from other rooms
Breakfast not included

Categories

Cleanliness
8.18
Multiple reviews mentioned cleanliness but also noted issues with bugs, impacting the cleanliness perception.
Service
9.65
Generally positive remarks about the staff and service, although some experiences were mixed.
Location
9.69
Highlighted as a strong positive, particularly for convenience regarding nearby amenities.
Room Quality
9.14
Rooms were generally comfortable, although there were some complaints about noises from neighboring rooms.
Amenities
8.67
Amenities were positively noted, but some were suggested to be improved (e.g., mini-bar, pillows).
Value for Money
8.63
Some reviews indicated that the price did not fully match the offerings, especially regarding breakfast.
Food and Beverage
9.18
Food options received praise, although some feedback indicated some dishes were overly seasoned.
Overall Experience
9.65
Most guests reported a positive experience overall, despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:10

Property Description

Convenient Location
Located in Plaza Universidad Square, Holiday Inn Mexico City-Plaza Universidad is strategically positioned near key attractions like Estadio Azul and the city’s historic center.

Modern Amenities
Enjoy complimentary Wi-Fi throughout the hotel, stylish rooms with ergonomic workspaces, and private bathrooms stocked with free toiletries for your comfort.

Dining Excellence
Indulge in international cuisine at Las Ventanas restaurant or unwind with a drink at the lobby bar, offering a wide selection of beverages.

Book your stay at Holiday Inn Mexico City-Plaza Universidad for a seamless blend of convenience, comfort, and culinary delights.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any room including breakfast, the rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.1
Based on 310 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.69
Room Quality: 9.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.65
M
Marcin • extended_group • pl
9
2026-09-14 • via Nuitee
M
Moreno Rios • solo_traveller • co
6
Pros:

Las instalaciones son muy buenas

Cons:

La limpieza, no lavaban los vasos del agua, la cafetera, las toallas están en mal estado. Se tenía que informar a la recepción para que nos hicieran los cambios

2026-09-04 • via Nuitee
이 • solo_traveller • mx
7
2026-09-02 • via Nuitee
J
José Dorival • solo_traveller • br
9
2026-08-27 • via Nuitee
E
Enrique • couple • pe
10
El mejor hotel para sentirte en casa
Pros:

Absolutamente todo, cada vez que vuelvo regreso por una sola razón: me siento en mi casa

2026-08-19 • via Nuitee
E
Enrique • couple • pe
10
El mejor hotel para sentirte en casa
Pros:

Absolutamente todo, me siento en casa
Siempre regreso cada vez que vengo a CDMX

2026-08-19 • via Nuitee
M
Marco • solo_traveller • mx
10
2026-08-16 • via Nuitee
E
Estevez • solo_traveller • us
10
Pros:

La atención del personal

Cons:

Todo fue excepcional

2026-08-14 • via Nuitee
T
tellez • solo_traveller • mx
10
Pros:

El hotel en general

Cons:

Todo correcto

2026-08-12 • via Nuitee
C
CARLOS • solo_traveller • mx
8
2026-08-11 • via Nuitee
R
Rafael • solo_traveller • mx
10
Pros:

Todo muy bien
Personal muy atento
Tienen dispensador de agua en el lobby asi que pueden rellenar sus botellas siempre que quieran

Cons:

Todo bien

2026-08-09 • via Nuitee
R
Rafael • solo_traveller • mx
10
Pros:

La ubicación
El estacionamiento
Los cuartos muy amplios

Cons:

El dispensador de jabón no salia muy bien

2026-08-09 • via Nuitee
D
Donaciano • couple • mx
10
excelente
Pros:

todo

Cons:

no hay comentarios negativos

2026-08-08 • via Nuitee
R
RICARDO • solo_traveller • mx
8
2026-08-07 • via Nuitee
L
Leonardo • solo_traveller • br
10
2026-07-24 • via Nuitee
C
César • family_with_children • mx
8
Good but expensive
Pros:

It’s located a bit in the south where there aren’t that many good chain hotels like this one. The staff was very kind and friendly

Cons:

It’s really too expensive for what it offers … you can find any number of offers in booking.com better than this one. It just happened that we needed to stay in the area and there weren’t other reliable options.

2026-07-22 • via Nuitee
M
Marco • solo_traveller • gb
10
2026-07-18 • via Nuitee
L
Luciernaguita • couple • mx
10
Excelente ubicación y confortable
Pros:

Buena ubicación para el evento familiar, el personal muy atento y amable. La habitación muy amplia y confortable, con todo lo necesario para sentirse acogido.

Cons:

El baño no tenia extractor ni ventana al exterior, por lo que los olores se quedaban en la habitación.

2026-07-16 • via Nuitee
A
Alan Gaytán Lorenzo • solo_traveller • mx
10
Pros:

Excelente instalaciones y limpieza y cercanía de lugares.

Cons:

Todo estuvo excelente

2026-07-13 • via Nuitee
S
SEIJI • solo_traveller • jp
9
2026-07-12 • via Nuitee