Holiday Inn Mexico City-Plaza Universidad by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.1 (299 reviews)
Parroquia, 1056 Colonia Santa Cruz Atoyac , Mexico City , mx
+52 55 9183 7700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Comfortable Rooms
Cons:
Bugs in rooms
Noise from other rooms
Breakfast not included

Categories

Cleanliness
8.18
Multiple reviews mentioned cleanliness but also noted issues with bugs, impacting the cleanliness perception.
Service
9.65
Generally positive remarks about the staff and service, although some experiences were mixed.
Location
9.69
Highlighted as a strong positive, particularly for convenience regarding nearby amenities.
Room Quality
9.14
Rooms were generally comfortable, although there were some complaints about noises from neighboring rooms.
Amenities
8.67
Amenities were positively noted, but some were suggested to be improved (e.g., mini-bar, pillows).
Value for Money
8.63
Some reviews indicated that the price did not fully match the offerings, especially regarding breakfast.
Food and Beverage
9.18
Food options received praise, although some feedback indicated some dishes were overly seasoned.
Overall Experience
9.65
Most guests reported a positive experience overall, despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:10

Property Description

Convenient Location
Located in Plaza Universidad Square, Holiday Inn Mexico City-Plaza Universidad is strategically positioned near key attractions like Estadio Azul and the city’s historic center.

Modern Amenities
Enjoy complimentary Wi-Fi throughout the hotel, stylish rooms with ergonomic workspaces, and private bathrooms stocked with free toiletries for your comfort.

Dining Excellence
Indulge in international cuisine at Las Ventanas restaurant or unwind with a drink at the lobby bar, offering a wide selection of beverages.

Book your stay at Holiday Inn Mexico City-Plaza Universidad for a seamless blend of convenience, comfort, and culinary delights.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any room including breakfast, the rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.1
Based on 299 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.69
Room Quality: 9.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.65
L
Leonardo • solo_traveller • br
10
2026-07-24 • via Nuitee
C
César • family_with_children • mx
8
Good but expensive
Pros:

It’s located a bit in the south where there aren’t that many good chain hotels like this one. The staff was very kind and friendly

Cons:

It’s really too expensive for what it offers … you can find any number of offers in booking.com better than this one. It just happened that we needed to stay in the area and there weren’t other reliable options.

2026-07-22 • via Nuitee
M
Marco • solo_traveller • gb
10
2026-07-18 • via Nuitee
L
Luciernaguita • couple • mx
10
Excelente ubicación y confortable
Pros:

Buena ubicación para el evento familiar, el personal muy atento y amable. La habitación muy amplia y confortable, con todo lo necesario para sentirse acogido.

Cons:

El baño no tenia extractor ni ventana al exterior, por lo que los olores se quedaban en la habitación.

2026-07-16 • via Nuitee
A
Alan Gaytán Lorenzo • solo_traveller • mx
10
Pros:

Excelente instalaciones y limpieza y cercanía de lugares.

Cons:

Todo estuvo excelente

2026-07-13 • via Nuitee
S
SEIJI • solo_traveller • jp
9
2026-07-12 • via Nuitee
P
Paty Cristel • extended_group • mx
9
2026-07-11 • via Nuitee
B
Baralt • couple • mx
10
2026-07-08 • via Nuitee
M
Mirian Teresa • couple • ch
10
Muy confortable
Pros:

El personal es muy amable. Muy contenta con todos.

Cons:

Todo estuvo bien!

2026-07-02 • via Nuitee
E
Evans • solo_traveller • jp
8
2026-07-02 • via Nuitee
M
Mirian Teresa • family_with_children • ch
10
Gut
Pros:

Alles

Cons:

Ich konnte das QR Code (Menu) nicht aufmachen, dann habe ich angerufen für ein Menu, jedoch ist leider nicht gekommen. Selbst denn alles war ok

2026-07-02 • via Nuitee
M
Mirian Teresa • couple • ch
10
Gut
Pros:

Alle Mitarbeiter waren sehr freundlich und hilfsbereit. Danke für alles

Cons:

Alles war top

2026-07-02 • via Nuitee
B
Benjamin • solo_traveller • fr
5
2026-06-27 • via Nuitee
G
Gisela • solo_traveller • mx
5
Queja
Pros:

La ubicación

Cons:

El costo la tarifa es muy elevada

2026-06-18 • via Nuitee
R
rosario • solo_traveller • mx
10
2026-06-08 • via Nuitee
M
mario • solo_traveller • co
10
2026-06-07 • via Nuitee
G
Galván. • solo_traveller • mx
6
2026-06-01 • via Nuitee
M
Mantilla Florez • solo_traveller • co
8
Pilas con el personal de camareria
Pros:

Las instalaciones

Cons:

El personal de camareria abrió una caja con artesanías que compré, quitaron la cinta pegante y rompieron la caja y luego la dejaron como si nada hubiese pasado.

2026-05-25 • via Nuitee
I
Izary do Carmo • couple • br
9
Voltaria outras vezes.
Pros:

Achamos a localização muito boa. Os funcionários extremamente prestativos, o café da manhã atende a todos os gostos.
Inclusive, já fiz recomendações para uns amigos de vão para a copa do mundo e vão passar uns dias na Cidade do México para conhecer!

Cons:

Achei muito barulho de obra. Não sei se era no hotel, ou ao redor…

2026-05-24 • via Nuitee
E
edward henry • extended_group • us
9
Pros:

como siempre, el staff excelente. lo que mesorprendio fue el costo, pague el doble de lo que acostumbro, no se a que se debio, en recepcion me dijeron que por los eventos y no habia ninguno en las inmediaciones

Cons:

precio

2026-05-19 • via Nuitee