Holiday Inn Mexico City-Plaza Universidad by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.1 (283 reviews)
Parroquia, 1056 Colonia Santa Cruz Atoyac , Mexico City , mx

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Comfortable Rooms
Cons:
Bugs in rooms
Noise from other rooms
Breakfast not included

Categories

Cleanliness
8.18
Multiple reviews mentioned cleanliness but also noted issues with bugs, impacting the cleanliness perception.
Service
9.65
Generally positive remarks about the staff and service, although some experiences were mixed.
Location
9.69
Highlighted as a strong positive, particularly for convenience regarding nearby amenities.
Room Quality
9.14
Rooms were generally comfortable, although there were some complaints about noises from neighboring rooms.
Amenities
8.67
Amenities were positively noted, but some were suggested to be improved (e.g., mini-bar, pillows).
Value for Money
8.63
Some reviews indicated that the price did not fully match the offerings, especially regarding breakfast.
Food and Beverage
9.18
Food options received praise, although some feedback indicated some dishes were overly seasoned.
Overall Experience
9.65
Most guests reported a positive experience overall, despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:10

Property Description

Convenient Location
Located in Plaza Universidad Square, Holiday Inn Mexico City-Plaza Universidad is strategically positioned near key attractions like Estadio Azul and the city’s historic center.

Modern Amenities
Enjoy complimentary Wi-Fi throughout the hotel, stylish rooms with ergonomic workspaces, and private bathrooms stocked with free toiletries for your comfort.

Dining Excellence
Indulge in international cuisine at Las Ventanas restaurant or unwind with a drink at the lobby bar, offering a wide selection of beverages.

Book your stay at Holiday Inn Mexico City-Plaza Universidad for a seamless blend of convenience, comfort, and culinary delights.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any room including breakfast, the rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 283 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.69
Room Quality: 9.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.65
G
Galván. • solo_traveller • mx
6
2026-06-01 • via Nuitee
M
Mantilla Florez • solo_traveller • co
8
Pilas con el personal de camareria
Pros:

Las instalaciones

Cons:

El personal de camareria abrió una caja con artesanías que compré, quitaron la cinta pegante y rompieron la caja y luego la dejaron como si nada hubiese pasado.

2026-05-25 • via Nuitee
I
Izary do Carmo • couple • br
9
Voltaria outras vezes.
Pros:

Achamos a localização muito boa. Os funcionários extremamente prestativos, o café da manhã atende a todos os gostos.
Inclusive, já fiz recomendações para uns amigos de vão para a copa do mundo e vão passar uns dias na Cidade do México para conhecer!

Cons:

Achei muito barulho de obra. Não sei se era no hotel, ou ao redor…

2026-05-24 • via Nuitee
E
edward henry • extended_group • us
9
Pros:

como siempre, el staff excelente. lo que mesorprendio fue el costo, pague el doble de lo que acostumbro, no se a que se debio, en recepcion me dijeron que por los eventos y no habia ninguno en las inmediaciones

Cons:

precio

2026-05-19 • via Nuitee
J
JasonTung • family_with_children • cn
7
Pros:

位置佳，酒店隔壁是 Walmart 超市，买东西方便。然后过马路是 Sears 购物中心，里面有饭馆也有美食广场，丰俭由人

Cons:

楼下酒吧一条街周末时会比较吵，另外我入住时晚上七点半不知道是谁一直来敲我的门，我都睡觉了，给我吵醒了，喊了一嗓子就没再敲了，可能是找错房间的吧，和前台反映了一下也没什么结果。

2026-04-22 • via Nuitee
J
Juan Carlo • solo_traveller • mx
10
Pros:

Limpieza confort y trato de empleados la comida y servicio

Cons:

Todo bien

2026-04-18 • via Nuitee
P
Paula • couple • mx
10
2026-04-12 • via Nuitee
A
any ro-ma • solo_traveller • mx
8
Pros:

Bien las instalaciones,

Cons:

Que no hay servicio para el cafe tienen los paquetes pero agua nada ,
Anteriormente colocaban algo para el aseo bucal y ahora no tenían nada

2026-04-11 • via Nuitee
D
Dieter • couple • de
9
2026-03-31 • via Nuitee
A
Araceli • couple • pe
10
2026-03-30 • via Nuitee
A
Anna • solo_traveller • gb
10
2026-03-29 • via Nuitee
R
Rodas Alvarado • solo_traveller • gt
10
2026-03-13 • via Nuitee
T
Teomitzi • extended_group • mx
10
2026-03-08 • via Nuitee
J
José Manuel • couple • mx
10
2026-03-06 • via Nuitee
J
José Alberto • family_with_children • mx
10
2026-03-04 • via Nuitee
J
José Dorival • solo_traveller • br
9
2026-03-01 • via Nuitee
J
José Dorival • solo_traveller • br
9
2026-03-01 • via Nuitee
F
Francisco • solo_traveller • co
10
2026-02-26 • via Nuitee
F
FRANCISCO • couple • ec
8
Ok
Pros:

Buena ubicación. Camas cómodas. Sábanas limpias. Desayuno excelente.

Cons:

Todo bien

2026-02-13 • via Nuitee
R
Rodas Alvarado • solo_traveller • gt
10
2026-02-12 • via Nuitee