Holiday Inn Express & Suites Dewitt - Syracuse by IHG

Hotels
•
Holiday Inn Express
8.6 (392 reviews)
5908 Widewaters Parkway , East Syracuse , US
+1 315-373-0123

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good breakfast
Modern facilities
Cons:
Issues with AC
Price during events
Lack of blackout curtains

Categories

Cleanliness
8.11
Generally clean rooms, though some issues mentioned with facilities.
Service
9.08
Staff reported as friendly and helpful throughout multiple reviews.
Location
8.72
Convenient location with easy access to nearby attractions.
Room Quality
8.57
Rooms noted as modern and comfortable with some comments on size.
Amenities
8.1
Good amenities like breakfast and printing service, but some complaints about breakfast timing.
Value for Money
8.56
Generally good value, though some felt pricing during events was high.
Food and Beverage
8.61
Breakfast was praised, with some comments indicating a desire for more options.
Overall Experience
9.08
Most guests expressed a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:09

Property Description

Convenient Location
Located just off I-481 and a short drive from downtown Syracuse, Holiday Inn Express & Suites Dewitt offers easy access to local attractions.

Modern Amenities
Each room is equipped with a 32-inch HD TV with HBO, free Wi-Fi, and a work desk. Guests can also enjoy the indoor pool and the hotel's modern fitness center.

Nearby Attractions
Explore the Erie Canal Museum just 5 miles away or visit the Rosamond Gifford Zoo, only a 12-minute drive from the hotel.

Experience comfort and convenience at Holiday Inn Express & Suites Dewitt - Syracuse.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Guest Reviews

8.6
Based on 392 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.72
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 9.08
ישראל בוטראשוילי • solo_traveller • il
10
Pros:

King room, business trip, exceptional help, and a warm welcome. Spacious and clean room. Free coffee machine and cookies available for most of the day. The entire staff—in the dining room, at breakfast, at the front desk, and everywhere else—was extremely friendly and helpful. 6 nights, plenty of parking. Thanks to you, I would love to visit this area of your country again. Overall, excellent value for money during the autumn season.

2026-09-14 • via Nuitee
Y
Yossi • solo_traveller • il
8
2026-09-10 • via Nuitee
L
lecrecia • solo_traveller • us
9
2026-09-07 • via Nuitee
A
Alpeter • solo_traveller • us
10
10/10 IMO
Pros:

Clean room, happy friendly staff, delicious breakfast. No complaints from me at all!

Cons:

Nothing. It was a great stay

2026-09-03 • via Nuitee
A
Anitha • solo_traveller • ca
10
Je recommanderai 100% l'hotel, chambre propre, un bon dejeuner et un personnel professionnel
Pros:

L'acceuil était super, le personnel était acceuillant tout était prêt.

Cons:

Rien à signaler

2026-08-31 • via Nuitee
M
Mobile07448047189 • Solo travel
10
Breakky
Pros:

Complimentary breakfast is superb especially the service. Shout out to Sonia, shes very kind and professional.

2026-08-26 • via Tripadvisor
M
Megan • family_with_children • us
10
Pros:

Spotless, very spacious and bright. Staff was very friendly.

Cons:

We were just passing through Syracuse but didn’t seem like it was close to much.

2026-08-25 • via Nuitee
K
kristen • family_with_children • us
7
Solid stay, reasonably priced & good breakfast.
Pros:

Excellent breakfast, staff were friendly & helpful, easy access to shopping, restaurants, & university.

Cons:

Tv didn’t work well, cleaning supplies and chords left out in hallway for guests to walk around, room smelled a little musty, and AC inconsistent.

2026-08-23 • via Nuitee
R
Randy • family_with_children • us
8
Comfortable and clean
Pros:

It was nice and quiet! Not hearing planes overhead or traffic was great

Cons:

The A/C in our room rattled all night, it kept waking me up when it was cycling

2026-08-17 • via Nuitee
A
Ashley • family_with_children • us
8
2026-08-06 • via Nuitee
C
Chiffon • family_with_children • us
10
2026-08-03 • via Nuitee
T
Tori • couple • us
10
It was great
Pros:

It was out the way of downtown but not a far drive from things to do in that area

Cons:

Nothing was bad to me

2026-08-03 • via Nuitee
C
Christina • couple • us
9
2026-08-03 • via Nuitee
S
Sara • solo_traveller • us
9
Pros:

Huge room. Comfy beds

Cons:

Had to wait until almost 4pm to get into a room due to sold out hotel night before and rooms not ready at 3pm.

2026-08-02 • via Nuitee
R
Rick • couple • us
6
It was a little too expensive for what we got. But I guess that's the way it is
Pros:

Breakfast was fine . Even had a gluten free chocolate muffin one day and a bagel the next . The lady that was working was wonderful. Very nice to me and she was very busy ..

Cons:

You could have had water in the room at no cost. The bathroom counter was much too small .

2026-07-19 • via Nuitee
I
Inspire110124 • Family • Coats, North Carolina
10
Worth the stay
Pros:

Clean, helpful staff and quiet.

2026-07-15 • via Tripadvisor
D
Dariusz • family_with_children • pl
6
2026-07-13 • via Nuitee
R
RAFAELINA • extended_group • us
8
2026-07-11 • via Nuitee
A
Amanda • extended_group • us
10
2026-07-05 • via Nuitee
D
David • solo_traveller • us
10
2026-06-29 • via Nuitee