Embassy Suites by Hilton at Hot Springs Convention Center

Hotels
•
Embassy Suites Hotels
8.1 (1699 reviews)
400 Convention Boulevard , Hot Springs , us
+1 501-624-9200

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Good value for money
Cons:
Cleanliness issues
Long check-in
Inconsistent amenities

Categories

Cleanliness
7.55
Bathroom wasn't clean well, there were hairs and mold.
Service
8.55
Friendly staff met needs, but were undersupported.
Location
8.55
Location was favorable and convenient.
Room Quality
8.05
Rooms were nice and spacious.
Amenities
7.85
Some amenities like towels and bar service were lacking.
Value for Money
8.55
Overall a good deal despite some issues.
Food and Beverage
7.55
Breakfast was average, some items were cold or rubbery.
Overall Experience
8.15
Mixed experience, but did enjoy the stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:16

Property Description

Spacious All-Suite Accommodations
Experience luxury and comfort at the Embassy Suites Hot Springs Hotel and Spa, where every suite is equipped with microwaves, refrigerators, and coffeemakers for your convenience.

Complimentary Breakfast and Evening Reception
Indulge in a delicious cooked-to-order breakfast and unwind with an evening reception during your stay at the hotel. Enjoy top-notch service and culinary delights without leaving the property.

Convenient Shuttle Service and Nearby Attractions
Explore Hot Springs with ease using the hotel's free shuttle service to downtown. Immerse yourself in the city's rich history at Bathhouse Row, discover local culture at theaters and art galleries, or simply relax by Lake Hamilton. The possibilities are endless!

Book now for a memorable stay at Embassy Suites Hot Springs Hotel and Spa.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 10 per day.

Location

Property Accessibility

Total Disability Score: 19.29
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 1699 reviews
Cleanliness: 7.55
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 7.85
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.15
F
Ferenc • family_with_children • us
9
2026-07-25 • via Nuitee
A
Angelica • solo_traveller • us
9
2026-07-24 • via Nuitee
G
Gary • solo_traveller • us
8
2026-07-24 • via Nuitee
J
Jacob • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-07-24 • via Nuitee
J
Jessica • family_with_children • us
10
2026-07-22 • via Nuitee
A
Ashleigh • solo_traveller • us
10
2026-07-21 • via Nuitee
M
Melody • solo_traveller • us
9
2026-07-20 • via Nuitee
A
Ann • solo_traveller • us
10
2026-07-19 • via Nuitee
E
Edward • couple • us
7
Adequate
Pros:

Breakfast was fine

Cons:

the bed , the bugs,noisy adjacent room

2026-07-17 • via Nuitee
J
JASON • family_with_children • us
9
Cons:

The breakfast was the same for all three mornings that we were there. French toast, egss, fresh link sausage, cubbed potatoes and oatmeal. No pancakes, no biscuits/gravy and no grits. Change it up

2026-07-16 • via Nuitee
M
Marzette • couple • us
8
2026-07-16 • via Nuitee
R
Robert • solo_traveller • us
10
Love embassy suites!
Pros:

Really excellent property in a great location for downtown Hot Springs. A 15 minute easy stroll to the national Park headquarters. Embassy suites in general is amazing with happy hour and wonderful breakfast, and this location was no exception. An added plus is that it is dog friendly.

Cons:

Nothing. Everything was great

2026-07-15 • via Nuitee
S
Sarah • family_with_children • us
10
Pros:

Really enjoyed the extra accommodation such as the breakfast and beverage and the spacious rooms

Cons:

Only thing would be the Indoor pool - as I’m sure it’s fantastic in other weather the summer and the strong chloride in a closed room is not the best, however it was a great way to cool off once inside -

2026-07-13 • via Nuitee
E
Ebonie • couple • us
2
Cons:

I got stuck on the elevator

2026-07-13 • via Nuitee
K
Kimberly • family_with_children • us
10
2026-07-13 • via Nuitee
W
Williams • family_with_children • us
10
2026-07-13 • via Nuitee
C
Cindy • couple • us
10
Pros:

The people were very nice and helpful

Cons:

Nothing

2026-07-12 • via Nuitee
F
Frances • extended_group • us
10
Pros:

The breakfast was great!!!

Cons:

Dogs on the property

2026-07-12 • via Nuitee
R
Ronda • couple • us
10
Great place to stay will definitely be back
Pros:

Every thing the were nice and friendly

Cons:

Our door was hard to open and close

2026-07-11 • via Nuitee
S
Sandra • family_with_children • us
10
Pros:

Breakfast was ok, not as good as I have had at ES in the past

2026-07-10 • via Nuitee