River Hotel

Hotels
8.3 (8730 reviews)
75A East Wacker Drive , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
7.55
Some rooms were reported not cleaned, affecting overall perception.
Service
9.05
The staff were consistently described as friendly and helpful.
Location
9.05
Excellent location with easy access to attractions.
Room Quality
7.55
Rooms were observed to need updating, and some were small.
Amenities
8.05
Basic amenities available, but some guest requests were unmet.
Value for Money
8.55
Good value considering location and service.
Food and Beverage
8.05
Breakfast offered good quality but limited in-house options.
Overall Experience
8.55
Generally positive experiences with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 04:49

Property Description

Luxurious Boutique Hotel in Downtown Chicago

Modern Amenities: Enjoy free WiFi, premium bedding, and wall-mounted HDTV in our custom-furnished guestrooms. Some rooms even offer a kitchenette or a cozy seating area for your comfort.

Convenience at Your Fingertips: Benefit from 24-hour concierge services, a well-equipped gym, and 3 state-of-the-art meeting rooms. Stay active with a yoga kit delivered to your room or indulge in room service.

Prime Location: Located along the Chicago River, minutes away from iconic attractions like the Art Institute, Magnificent Mile, and Millennium Park. Book your stay at River Hotel for a truly unforgettable Chicago experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 years must be accompanied by a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 53 per day.

Location

Guest Reviews

8.3
Based on 8730 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.55
J
Journey766444 • Couples
10
Awesome!
Pros:

Great experience! everybody was very nice and fulfilled all. our requests! will definitely stay there again!

2026-05-23 • via Tripadvisor
S
Shem • solo_traveller • vi
10
Perfect location and reasonable prices for my trip.
Pros:

The River Hotel is a great location, friendly staff, and amazing historical architecture.

Cons:

Not much to add here.

2026-05-23 • via Nuitee
M
M. KAMRAN • solo_traveller • us
8
Great location, very nice staff, older facility, which could use some freshening up
Pros:

A little bit older and smaller property

Cons:

That it was older, smaller, and showed signs of wear, the latter has been rectified for the price charged , fresh paint, for example

2026-05-23 • via Nuitee
R
Rafael Francisco • solo_traveller • pr
8
2026-05-23 • via Nuitee
T
Thiago A • solo_traveller • br
8
2026-05-23 • via Nuitee
M
Marco • couple • us
10
Very nice I would stay again
Pros:

It was nice and clean ;)

Cons:

I have no complaints

2026-05-23 • via Nuitee
N
Nelson Daniel • solo_traveller • ar
9
Pros:

El baño muy cómodo y funcional

Cons:

Me cobraron algo extra a de 10,76 usd q preguntaré a booking

2026-05-23 • via Nuitee
K
Katherine • couple • kr
8
2026-05-23 • via Nuitee
J
Julieta • couple • de
7
Ok but I dont recommend
Pros:

Location is great and staff is very friendly

Cons:

First time in my life that I get charged for a deposit in a hotel, and I have been to many hotels around the world. What makes even less sense is that there’s absolutely nothing in the room that you can damage, is not a luxury hotel at all. So at the end I have to think that they are just playing around with the clients money.
In addition the room is very poor maintained and the hotel doesnt worth the money you pay
The windows cannot be open and the room is very small so you feel locked

2026-05-23 • via Nuitee
M
marie ange • solo_traveller • fr
8
Au cœur de la ville
Pros:

Emplacement avec vue sur la rivière
Lit confortable
Personnel sympathique

Cons:

Au vu du tarif, on pourrait s’attendre a une qualité supérieure. Il y avait des tâches sur la moquette. Dans le couleur, des traces sur les murs. Pas de bar ni service de collation.

2026-05-23 • via Nuitee
A
Andrew • couple • gb
10
2026-05-23 • via Nuitee
Y
Yesmin • couple • us
10
Pros:

Excelente atención y ubicación

2026-05-23 • via Nuitee
T
Tatevik • solo_traveller • am
10
I will return in my next visit to Chicago..
Pros:

Location is excellent. The most important "must visit"s are beside. The staff was extremely helpful and kind. The room is not large but it was pretty convenient.

Cons:

There is nothing I didn't like. It would only be better if they had a breakfast, although nearby one can find lots of places for it.

2026-05-23 • via Nuitee
N
Niloufar • couple • us
10
Pros:

The staff

2026-05-22 • via Nuitee
H
Hannah • solo_traveller • us
7
2026-05-22 • via Nuitee
K
Karen • couple • us
8
Pros:

Great location

Cons:

Wonky setup for checking in

2026-05-22 • via Nuitee
I
Izabela • solo_traveller • pl
10
2026-05-22 • via Nuitee
M
marcossN7954IC • Couples
10
Very nice stay!
Pros:

Great and accommodating staff

2026-05-21 • via Tripadvisor
V
Veronica • couple • us
7
2026-05-21 • via Nuitee
K
Karol • extended_group • pl
10
Amazing location,a bit old hotel but location is top.Super friendly and helpful staff.
2026-05-21 • via Nuitee