River Hotel

Hotels
8.3 (8949 reviews)
75A East Wacker Drive , Chicago , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
7.55
Some rooms were reported not cleaned, affecting overall perception.
Service
9.05
The staff were consistently described as friendly and helpful.
Location
9.05
Excellent location with easy access to attractions.
Room Quality
7.55
Rooms were observed to need updating, and some were small.
Amenities
8.05
Basic amenities available, but some guest requests were unmet.
Value for Money
8.55
Good value considering location and service.
Food and Beverage
8.05
Breakfast offered good quality but limited in-house options.
Overall Experience
8.55
Generally positive experiences with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 04:49

Property Description

Luxurious Boutique Hotel in Downtown Chicago

Modern Amenities: Enjoy free WiFi, premium bedding, and wall-mounted HDTV in our custom-furnished guestrooms. Some rooms even offer a kitchenette or a cozy seating area for your comfort.

Convenience at Your Fingertips: Benefit from 24-hour concierge services, a well-equipped gym, and 3 state-of-the-art meeting rooms. Stay active with a yoga kit delivered to your room or indulge in room service.

Prime Location: Located along the Chicago River, minutes away from iconic attractions like the Art Institute, Magnificent Mile, and Millennium Park. Book your stay at River Hotel for a truly unforgettable Chicago experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 years must be accompanied by a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 53 per day.

Location

Guest Reviews

8.3
Based on 8949 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.55
S
Stephan couple us
6
Great location, but not worth the money, sorry!!
Pros:

Location & Cleanliness

Cons:

No on-site restaurant and bar. Booked with breakfast, but received vouchers at neighboring places.
Standard room is very small and two suitcases won’t fit, not much storage for clothing either …

2026-06-13 via Nuitee
V
Valerie couple us
8
2026-06-13 via Nuitee
M
Mary Ann solo_traveller ph
10
2026-06-13 via Nuitee
D
Daniela solo_traveller ch
8
Touristenhotel an Toplage
2026-06-13 via Nuitee
E
Eddie Bjoern solo_traveller de
9
2026-06-13 via Nuitee
S
Stacy couple us
10
Tony and Ronnie were amazing.
Pros:

Concierge Tony and Ronnie were beyond amazing. They both anticipated our needs day and night and met them exceptionally.

Cons:

Valet parking was a bit confusing so we parked 3 blocks away.

2026-06-13 via Nuitee
H
Henry Young Jr solo_traveller us
10
2026-06-13 via Nuitee
A
Aaron solo_traveller us
8
2026-06-12 via Nuitee
C
Cristina couple pr
9
Inolvidable y fascinante.
Pros:

Me encantó la habitación que nos tocó en el piso 18 con una hermosa vista al Riverwalk.

2026-06-12 via Nuitee
T
Tanya solo_traveller ca
8
The location was fantastic
Pros:

Location was fantastic, I walked 15 minutes into each direction to get almost every attraction available in the area, it was really close and nice beautiful walks. The Blue train line is 15 minutes away, but unfortunately there is no elevator, so if you have a lot of bags, maybe taking a taxi will be worth it, because it was hard going up all those stairs. Room was small but had almost everything you need, I unfortunately was missing an refrigerator in the room, other wise it was great, with a beautiful view of the river and the many bridges.

Cons:

The bad wasn't comfortable, or maybe it was the pillows. I believe it is also smaller then usual, my legs where almost out and I'm only 5 feet tall.

2026-06-12 via Nuitee
V
Viha extended_group gb
10
Perfect location
Pros:

Loved the location! We could visit most of the attractions in Chicago within walking distance of the hotel! The staff was very kind and helpful.

2026-06-12 via Nuitee
J
José Adrián solo_traveller es
7
Buena ubicación auqnue algo antiguo
Pros:

La ubicación es inmejorable, y la limpieza de las estancias.

También era genial la zona de trabajo y espacio común y que pudieras tener café cuando quisieras sin coste

Cons:

Las habitaciones son bastante antiguas, y sobre todo lo que menos me gustó fue la ducha que la presión del agua es muy flojita.
Al llegar allí, también te cobran una cantidad extra parte de lo que ya se había pagado en Booking .

2026-06-12 via Nuitee
E
Ekaterina solo_traveller us
10
Pros:

Location!!! You are right in the middle of everything. Amazing Riverwalk view. Clean and comfy. The hotel has a water refill station with bottles and coffee machines that make a better than Starbucks cappuccino. Friendly and caring staff.

Cons:

My room was a little too small, but if you are here to explore, it shouldn't matter.

2026-06-12 via Nuitee
C
Christian Antonio solo_traveller nl
9
2026-06-11 via Nuitee
A
Avanish couple in
9
Pros:

Great location next yo chicago teiverwalk and skyline. Trump tower chicago tribune
Easy to do architrctural river cruise, clise to shopping and dinj g area cafe next to it great for vrekfast

2026-06-11 via Nuitee
F
Frankie solo_traveller us
10
Pros:

The staff were professional and very helpful.

Cons:

The elevators were slow.

2026-06-11 via Nuitee
C
Caroline extended_group us
10
great central location
Pros:

The central location was the best. It was very nice inside and the staff was very helpful and friendly.

Cons:

The bathroom configuration was a little weird and outdated, and the water did not get hot.

2026-06-11 via Nuitee
M
Macarena solo_traveller cl
8
Pros:

Excelente ubicacion

2026-06-11 via Nuitee
J
Justin solo_traveller us
7
Pros:

Pretty much everything about the hotel itself.

Cons:

I booked for a cheaper price than what I was charged.

2026-06-10 via Nuitee
L
Latasha extended_group us
9
2026-06-10 via Nuitee