Cambridge Hotel Medan

Hotels
8.5 (219 reviews)
Jalan S. Parman No. 217 , Medan , ID
+62 61 43009999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location with shopping center
Cons:
Cleanliness issues
Poor service and food quality

Categories

Cleanliness
7.81
The bathroom wasn’t very clean, with hair present, and the rooms were reported to be dark and in need of cleaning.
Service
8.77
Staff were generally friendly, but there were significant service issues noted, including chaotic service during meals.
Location
10
Shopping center in the building adds convenience, is a strong positive point.
Room Quality
8.26
Rooms were described as nice, but issues like peeling wallpaper and patch repairs were noted.
Amenities
7.8
The gym was dated and lacked basic equipment, while the pool area needed more seating.
Value for Money
8.25
The hotel was perceived as overpriced compared to the service and experience received.
Food and Beverage
7.31
Food quality was average and overpriced, with several service delays reported.
Overall Experience
9.8
The experience was mixed, with some positives but significant negatives overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:42

Property Description

Modern Rooms and Amenities
Cambridge Hotel Medan offers modern rooms equipped with air conditioning, satellite TV, and marble bathrooms. Guests can enjoy extras like bathrobes, slippers, and free toiletries, ensuring a comfortable stay.

Relaxation and Wellness
Guests can unwind with spa services, sauna, gym, and hot tub facilities. Whether for leisure or business, the hotel provides the perfect environment for relaxation and rejuvenation.

Dining with a View
From Asian to Western cuisines, guests can indulge in a variety of dishes at The Café and The Edge Restaurant while enjoying unobstructed city views. The Rendezvous Lobby Lounge also offers a selection of light snacks for a delightful dining experience.

Book your stay at Cambridge Hotel Medan for a perfect blend of comfort, luxury, and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KNO

Location

Guest Reviews

8.5
Based on 219 reviews
Cleanliness: 7.81
Service: 8.77
Location: 10
Room Quality: 8.26
Amenities: 7.8
Value for Money: 8.25
Food and Beverage: 7.31
Overall Experience: 9.8
K
Khai Rahmat • solo_traveller • sg
7
Great Overall...Nice location to be in the center of everywhere. Would visit them again soon.
Pros:

I like the place where its very central area to go anywhere and the place is very clean. keep up the great nice service.Staff was very friendly too.

Cons:

There's abit i did not like where my room was not provided with some utensil like plates or bowls or fork and spoons. The small fridge is empty too. Should have provide some drinks in it too.

2026-09-07 • via Nuitee
R
Ralf • couple • de
10
Tolle Unterkunft über den Dächern von Medan
Pros:

Sehr gutes Frühstück; freundliches und hilfsbereites Personal

Cons:

Alles super

2026-09-03 • via Nuitee
R
ramakrishnan • extended_group • my
9
I and my friends had a wonderful stay at Cambridge Hotel. Good Job for the Hotel Management.
Pros:

Very prime location which has an access to all the prime amenities. Rooms are big, clean and comfortable. Breakfast was too good , even their ala cart too was excellent. Basically I and my friends have enjoyed every monent of the time. Certaily I would like to suggest this hotel is an excellent choise to stay in Medan,

Cons:

The second day of stay was a bit noisy because of the beside room and I have reported. Thanks to them as immediately they transfer me to a better room which was quiet and size of the room was even bigger then the first room.

2026-09-01 • via Nuitee
D
DiGi888 • solo_traveller • us
8
2026-08-30 • via Nuitee
E
Edy • couple • nl
5
De
Pros:

Niks

Cons:

De kamers waren zo vies, ik snap niet waarom deze hotel 5 sterren hotel is. Deze hotel moet 3 sterren zijn

2026-08-24 • via Nuitee
C
Chong Teck • solo_traveller • sg
7
2026-08-17 • via Nuitee
M
monj807 • Friends getaway
8
Staffs are helpful and friendly
Pros:

Hotel is located next to a mall and a nearby Sun Plaza mall. There's plenty of nearby stores at the hotel. Breakfast buffet was good. They have very good bubur, and noodles which we love and kept coming back for more. Their sambal was also good. During our entire stay we encountered elevator traffic regardless the time. We ate mangosteen at the lobby and the staffs are so kind that they let us eat it there.

2026-08-01 • via Tripadvisor
S
Silalahi • solo_traveller • de
9
2026-07-20 • via Nuitee
B
Bizen • couple • jp
9
満足
2026-07-15 • via Nuitee
M
Marius Higgins • couple • za
7
Good place to stay if you have children
Pros:

We alwayse stay in this hotel. the room was gret

Cons:

Noise.The room was next to the street and there was children screeming in the hallway the whole night.

2026-07-09 • via Nuitee
R
Rachael • solo_traveller • au
8
2026-07-02 • via Nuitee
H
Hermanto • solo_traveller • ch
8
Pros:

Sangat suka

Cons:

Sejauh ini mungkin tempat untuk nginap cukup di dekat dgn kota..jadi sedikit mengangu suara dari motor sama tidak adanya Balkon.. tikar untuk sholat tidak tersedia di kamar

2026-06-27 • via Nuitee
N
Nitaria • family_with_children • sg
9
2026-06-21 • via Nuitee
S
SANG WOOK • couple • kr
6
Pros:

위치

Cons:

시설 노후

2026-06-06 • via Nuitee
S
Saleematul • extended_group • my
8
2026-06-03 • via Nuitee
V
Vijayanand • couple • gb
7
2026-05-17 • via Nuitee
R
Rumiko • solo_traveller • jp
6
東南アジアのホテルではいい方
Pros:

モール、スーパーと隣接している点
警備員、従業員がとても親切
タクシーが目前にいつも控えている

Cons:

やや古めで浴室などにカビあり
お湯が水に近いくらいぬるい
エアコンが効きすぎて寒い
エアコンを切ると温度はいいが湿気がひどい

2026-05-02 • via Nuitee
Y
yusri • solo_traveller • my
8
2026-04-18 • via Nuitee
H
Henry • solo_traveller • us
1
The room picture in booking.com picture is different from the room tgat I got. Then we complaint to booking.com and we a
Pros:

Nothing.

Cons:

DIRTY

2026-04-16 • via Nuitee
N
Nota • couple • au
6
It's not worth what I paid for
Pros:

Location is in central to the city

Cons:

The food and the service were all average and there was once I saw a small cockroach crawling on the bed

2026-04-13 • via Nuitee