First Hotel

Hotels
8 (468 reviews)
18 Hoang Viet , Ho Chi Minh City , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good food variety
Convenient airport access
Cons:
Old facilities
Room temperature issues
Poor WiFi connection

Categories

Cleanliness
7.25
Reports of old facilities and one instance of poor staff attitude regarding amenities.
Service
8.75
Staff were always friendly and helpful, with good English.
Location
8.75
Close proximity to the airport and good shuttle service.
Room Quality
6.75
Issues with room temperature and AC units.
Amenities
8.25
Decent amenities but noted outdated facilities.
Value for Money
7.75
Good cost-performance ratio, though some services like massages are seen as overpriced.
Food and Beverage
8.75
Breakfast and meals in the banquet hall were very good and varied.
Overall Experience
7.75
General satisfaction with stay, though with mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:45

Property Description

Luxurious Accommodation
First Hotel offers spacious, soundproof rooms with modern amenities like flat-screen TVs and minibars. The elegant decor and comfortable furnishings ensure a relaxing stay.

Premium Facilities
Guests can take advantage of the outdoor pool, tennis courts, and well-equipped gym. Indulge in a rejuvenating spa treatment or explore the city with the help of the hotel's tour desk and car hire services.

Culinary Delights
Experience the best of Vietnamese cuisine at First Buffet Restaurant, where a variety of dishes from different regions are served throughout the day. Don't miss the opportunity to savor award-winning flavors during your stay.

Book your stay at First Hotel now for a memorable and delightful experience!

Important information:

Please note that massage and sauna service are for men only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for VND 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 468 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 6.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 7.75
L
Lenny • solo_traveller • au
9
2026-06-05 • via Nuitee
V
VU • couple • vn
7
2026-06-02 • via Nuitee
C
Carrie • solo_traveller • gb
9
2026-05-30 • via Nuitee
H
huu ven • solo_traveller • de
9
Pros:

Personal sehr nett hilfsbereit

2026-05-27 • via Nuitee
N
Nancy • couple • us
6
Great stay, accommodating staff, good breakfast buffet
Pros:

It was clean, staff was nice and accommodating

Cons:

I was one floor beneath the lobby so it was noisy.

2026-05-24 • via Nuitee
S
shunji • couple • jp
9
2026-05-10 • via Nuitee
Y
Yap • solo_traveller • sg
8
2026-05-10 • via Nuitee
J
James • family_with_children • au
10
2026-05-09 • via Nuitee
Q
Quentin • family_with_children • fr
8
2026-05-09 • via Nuitee
A
Ann • solo_traveller • dk
8
2026-05-02 • via Nuitee
Y
Yap • solo_traveller • sg
8
2026-05-01 • via Nuitee
S
Saman • solo_traveller • au
10
Pros:

Staff
Lication
Value for money

Cons:

No microwave
Not even a spoon in the room to make a tea

2026-04-29 • via Nuitee
D
Dennis • solo_traveller • au
8
I enjoyed to stay there
Pros:

Breakfast exellence

2026-04-26 • via Nuitee
J
Julie • couple • gb
8
Comfortable stay, but no-means perfect!
Pros:

Room was ok and comfortable bed

Cons:

The reception except for one could not understand English. We had a meal at their sister hotel across the road, my potatoes were cold and the steak was unchewable, I complained at the time but was still given a bill for 500,000! We had a late flight and asked if we could pay for the extra hrs, but told we had to pay for another night, no reduction at all as left the hotel at 8.30 pm so no breakfast was needed (poor customer service) The most informative & helpful person in the hotel was the bellman

DƯƠNG VĂN LONG he was absolutely brilliant 🤩

2026-04-22 • via Nuitee
M
MASAYUKI • solo_traveller • jp
4
次は違うホテルにする
Pros:

スタッフさんは、親切。　朝ごはんも美味しい。

Cons:

小さな虫がたくさん出る。　お湯が少ししか出ない。　トイレ流れにくい。　なんか臭い。

2026-04-20 • via Nuitee
S
shunji • couple • jp
9
ホーチミンで一番落ち着くコスパ良いHotel
Pros:

ホーチミンで落ち着くホテルはファーストHotel
多種類の朝食もとても良いです
建物は古いですがとても清潔です♪

Cons:

トイレが偶に流れないのは困りますね

2026-04-19 • via Nuitee
C
CHUNG CHIEH • couple • tw
10
2026-04-19 • via Nuitee
H
Htun • solo_traveller • vn
7
2026-04-19 • via Nuitee
G
GALINA • solo_traveller • ca
8
Впервые во Вьетнаме. Все понравилось
Pros:

Быстрое « реагирование» на просьбы.даже ночью ! Вкусная еда в ресторане. Чудесный сад в соседнем корпусе.Удобное местоположение

Cons:

Не подсказали как следует где найти сервис Viettel. И в ресторане вечером не могла заказать бокал вина к ужину

2026-04-17 • via Nuitee
C
Charles • solo_traveller • au
9
2026-04-14 • via Nuitee