First Hotel

Hotels
8 (501 reviews)
18 Hoang Viet , Ho Chi Minh City , VN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good food variety
Convenient airport access
Cons:
Old facilities
Room temperature issues
Poor WiFi connection

Categories

Cleanliness
7.25
Reports of old facilities and one instance of poor staff attitude regarding amenities.
Service
8.75
Staff were always friendly and helpful, with good English.
Location
8.75
Close proximity to the airport and good shuttle service.
Room Quality
6.75
Issues with room temperature and AC units.
Amenities
8.25
Decent amenities but noted outdated facilities.
Value for Money
7.75
Good cost-performance ratio, though some services like massages are seen as overpriced.
Food and Beverage
8.75
Breakfast and meals in the banquet hall were very good and varied.
Overall Experience
7.75
General satisfaction with stay, though with mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:45

Property Description

Luxurious Accommodation
First Hotel offers spacious, soundproof rooms with modern amenities like flat-screen TVs and minibars. The elegant decor and comfortable furnishings ensure a relaxing stay.

Premium Facilities
Guests can take advantage of the outdoor pool, tennis courts, and well-equipped gym. Indulge in a rejuvenating spa treatment or explore the city with the help of the hotel's tour desk and car hire services.

Culinary Delights
Experience the best of Vietnamese cuisine at First Buffet Restaurant, where a variety of dishes from different regions are served throughout the day. Don't miss the opportunity to savor award-winning flavors during your stay.

Book your stay at First Hotel now for a memorable and delightful experience!

Important information:

Please note that massage and sauna service are for men only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SGN

Location

Guest Reviews

8
Based on 501 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 6.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 7.75
N
Nadja • family_with_children • at
7
Good hotel for a short stay in HCMC
Pros:

A good hotel a bit outside of the "main areas" aka the 1st and 3rd district. The staff is very friendly and the room was cleaned everyday which was appreciated. Two small bottles of water were also provided. I had the best sleep in their beds - very comfortable. Check-in after midnight was no issue.

Cons:

Overall the amenities are a few years old and you can tell. The water pressure in my shower was very low and the hair dryer was also very old and it took me a while to finish blow drying my hair.

2026-10-31 • via Nuitee
M
mark m • family_with_children • gb
10
Great place to stop
Pros:

The staff was very helpful and even sent a car to the airport to pick us up and dropped us back off

Cons:

It was all good

2026-10-27 • via Nuitee
A
An • extended_group • vn
7
2026-10-22 • via Nuitee
E
Eli • family_with_children • vn
3
Loved our first stay, hated the second stay.
Pros:

The room is large and the bathroom is well equipped.
The pool area is nice and open for a good amount of time each day.
Breakfast is good.
The staff, for the most part, are friendly and as helpful as they can be.

Cons:

We left much of our luggage with the hotel at the end of our first stay as they offer that service for guests who have a return booking with them. When we came back to stay for the night and collect our luggage, it took 2 hours to get it back - they were stubborn about the small piece of paper they gave us (easy to lose, and we did in the weeks between our stays), despite having my passport number recorded and easily able to identify me through it. During that time, they told us at first that the luggage could not be found, and then that only some of our luggage could be found. Finally, a manager type person stepped in and brought out our entire load of luggage - around 10pm at night.

At 12.30AM, the air conditioner stopped working all together and showed an error code that an online search told me was to do with moisture disposal issues in the unit itself - I went to the lobby but no one was around to help us. The room temp was 29 degrees Celsius for much of the night and we didn't get any sleep.

2026-10-21 • via Nuitee
P
Phong • couple • vn
10
Pros:

Gần Sân bay, nhân viên phục vụ nhiệt tình chu đáo

2026-10-20 • via Nuitee
T
Thanh Hung • extended_group • de
9
2026-10-17 • via Nuitee
V
Vishnu Prakash • solo_traveller • in
8
2026-10-11 • via Nuitee
P
Petr "Kornöt" K • solo_traveller • cz
7
2026-10-11 • via Nuitee
K
Khanh • couple • us
8
Pros:

Staff are friendly. Good location

Cons:

room and carpet are old

2026-10-09 • via Nuitee
J
Jemma • couple • au
10
Pros:

Lovely staff

2026-09-18 • via Nuitee
S
sharon • solo_traveller • au
10
First Hotel Wouldn't Stay Anywhere Else.. in Ho Chinh Min City
Pros:

This is a Truly Beautiful Hotel
The Staff on all levels were always smiling and happy
The rooms in the New Hotel are amazing extra large with all your conveniences at hand, a quiet AirCon, good auto lights controlled next to your bed, Windows, a luxury bathroom with
Super Comfy beds king size
First Hotel Breakfast is 5 star
They offer a concierge service and a man that walks you across the road all dressed in First Hotel uniform.
Saturday Evening they offer a buffet that is not to be missed.

Cons:

Nothing! Love! Love! This Hotel

2026-09-17 • via Nuitee
S
SHOGO • family_with_children • jp
9
素晴らしいホスピタリティのホテル!コスパ、空港からのアクセスも最高!
Pros:

メッセージはとても丁寧で、ホスピタリティに溢れています。
宿泊当日は、無理なお願いにも快く対応いただきました。
ホテルも清潔で、空港からも近いため、とても便利でした。空港の迎え無料サービスもあります!
プールも広く大満足です。
朝ごはんも品数が多かったです。
小さな子供連れの我々に多くのサポートをしてくださり、最高でした。
値段も安く、また泊まりたいです。

2026-09-03 • via Nuitee
D
de Roos • solo_traveller • nl
7
2026-09-01 • via Nuitee
H
hung • solo_traveller • gb
5
The staffs are friendly and courteous. Room is not 4stars. More of a 2-3 stars the most.
Pros:

The hotel advertised as 4stars.
The room does not live up to the standard.

Cons:

Mustic smell of room.

2026-08-27 • via Nuitee
T
Toni • couple • za
8
Pros:

Staff were friendly and helpful. Room was lovely and spacious.

Cons:

We had to exit the building cross the road to eat breakfast and exit the building and go to the side to swim. There were swimming lessons being given to children making it awkward to swim.
The shower adjustment was a complete fail as you had to remove it to use it or it flooded the bathroom.

2026-08-27 • via Nuitee
M
Michaël • family_with_children • be
5
Versleten hotel, acceptabel voor 1 nacht als je niks anders vindt.
Pros:

De luchthavenshuttle was handig. Je wordt ook de straat overgeholpen naar de overzijde waar het ontbijt mbuffet zich bevindt. Handig omdat het zo druk is.

Cons:

Bedden zijn heel klein. We boekten voor 4 personen en konden amper bewegen in bed. We moesten ook extra kussens vragen want er waren er maar 2. Leek op een tweepersoonskamer. Zwembad was onaangekondigd gesloten, wat een grote domper was voor onze kinderen. Hotel is in het algemeen aan vernieuwing toe.

2026-08-27 • via Nuitee
W
Watanabe • solo_traveller • jp
10
2026-08-27 • via Nuitee
P
Pham Huy Trong • solo_traveller • vn
8
2026-08-27 • via Nuitee
P
Peter • couple • au
7
Comfortable, but location not really suitable for western customers.
Pros:

Very spacious and comfortable

Cons:

Location

2026-08-24 • via Nuitee
王富 • extended_group • tw
8
2026-08-13 • via Nuitee