Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Good amenities
Cons:
Fire alarm disturbance
Food quality issues
Bar service limitations

Categories

Cleanliness
7.75
Overall cleanliness mentioned as good, but some issues reported with Chromecast and room card.
Service
8.25
Staff were friendly and helpful throughout the stay.
Location
8.75
The hotel is conveniently located near Twickenham stadium.
Room Quality
8.25
Rooms were spacious and comfortable, contributing to a pleasant stay.
Amenities
7.75
Amenities like the bar were popular, but some items were unavailable.
Value for Money
8.25
Good value noted, with a comfortable stay for the price.
Food and Beverage
7.25
Food quality mixed; some enjoyed it while others found it below average.
Overall Experience
7.75
Generally positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:04

Property Description

Stylish 4-Star Hotel at Twickenham Rugby Stadium

Luxurious Rooms with Marriott Revive Bedding

Indulge in comfort with our large en suite rooms featuring Marriott Revive bedding and 32-inch LCD flat-screen TVs with free satellite channels. Enjoy your favorite shows on Sky One and Sky Sports 1, 2, and 3.

Virgin Active Classic Health Club and On-Site Dining Options

Stay active at the Virgin Active Classic Health Club attached to the hotel, offering a fully equipped gym and a swimming pool. Savor delicious bar food at Formation Bar, grab a coffee at the on-site coffee house, or catch live sports at the international sports bar.

Convenient Location and Free Wi-Fi for Guests

Located just 4.7 miles from Heathrow Airport and 20 minutes from central London, our hotel offers convenience and connectivity. Guests also enjoy 1 hour of free Wi-Fi in public areas.

Book your stay now for a luxurious and convenient experience at our hotel near Twickenham Stadium.

Important information:

Please contact the hotel with regards to parking on match days as this is chargeable, and you will need to book a car parking space.

As a hotel guest you are able to use the TW2 Health and Fitness Club. Please note that the club operates restricted times for family swimming, for more information you can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3104 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.75
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 7.75
M
Maria solo_traveller gb
10
Pros:

The room is very clean, size wise is really good for the price. The stuff are very nice and helpful.
The whole floor where I stayed was clean, quiet, and it smells clean.
The information are all accessible within the room.
The best thing is I slept well, bed is good.

Cons:

The only thing I am not happy is the pool area, it is too small for a hotel. If it was a private villa it is a perfect but because ita a hotel andvlots of people using it, its not fit for purpose.
There are not much fiid choices in the reataurant and for room service as well. The room service was like UberEats delivery.
The location is really not ideal because nothing much to do or to see around.

2026-07-25 via Nuitee
R
rupinder family_with_children gb
4
Good location, but not a clean hotel, 2/3 star
Pros:

That it was built with the stadium which is a unique feature.

Cons:

Very dark walls, room was so dusty that it felt horrible being in there. The design..narrow corridors, felt like a prison.

2026-07-25 via Nuitee
L
Louisa couple gb
10
2026-07-24 via Nuitee
P
Philip solo_traveller ie
10
2026-07-23 via Nuitee
K
Kay couple gb
8
2026-07-23 via Nuitee
J
Julie solo_traveller gb
10
Pros:

Staff were extremely helpful as always both on the day shift and evening shift on both occasions we stayed it was the England football game and they allowed us to eat in the lounge area so my son and I could watch the game and have something to eat even though the restaurant was closed
Staff are a credit to you please could the staff on shift be acknowledged
Cleaning team also very helpful nothing was a problem
Room very well presented on arrival

Cons:

Nothing only suggestion I would make for improvement would be seating outside just a couple of small tables (removal so it was put out and brought back in daily ) it would be nice to sit outside and have a coffee

2026-07-23 via Nuitee
F
fionnuala extended_group gb
9
Brillant stay
Pros:

Check in was speedy with amazing reception staff. Family room was bigger than expected. Room was super clean with great housekeepers.

Cons:

Maybe more staff in bar/ cafe area.

2026-07-22 via Nuitee
J
Jo solo_traveller gb
8
2026-07-22 via Nuitee
R
Richard couple gb
6
Pleasant but disappointing that facilities were not working
Pros:

Location and staff

Cons:

The sauna and steam wasn’t working whilst we stayed and that was one of the reasons we booked to stay here so disappointed. Room not as clean as our previous stay and drain odour from shower

2026-07-22 via Nuitee
K
Karli couple gb
9
A very good hotel with great staff
Pros:

Large rooms, the staff are all very friendly and helpful, had a luxury feel,breakfast was great good choice and great food, we used the collect service from the huddle for our dinner which was just what we needed.

Cons:

The pillows were very flat and gave no support

2026-07-22 via Nuitee
J
Jennifer couple gb
10
2026-07-22 via Nuitee
D
deb solo_traveller gb
10
2026-07-22 via Nuitee
L
Laura extended_group gb
10
2026-07-22 via Nuitee
P
Paulo couple ie
10
2026-07-22 via Nuitee
F
Federico extended_group it
8
2026-07-22 via Nuitee
M
Myka couple gb
9
2026-07-21 via Nuitee
A
Adisa couple gb
7
2026-07-20 via Nuitee
H
Hannah couple eg
10
2026-07-20 via Nuitee
A
Adam couple gb
4
2026-07-20 via Nuitee
S
Sarah couple gb
10
2026-07-20 via Nuitee