Leonardo Hotel Exeter

Hotels
•
Leonardo Hotels
8.5 (6878 reviews)
Western Way , Exeter , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly and helpful staff
Cons:
Issues with room cleanliness
Problems with heating in some rooms

Categories

Cleanliness
7.33
Several reviews cited cleanliness issues, such as hair in the bed and stains.
Service
9.3
Staff were frequently mentioned as friendly and helpful.
Location
9.34
Location was positively highlighted with proximity to the city center.
Room Quality
7.79
Rooms received mixed reviews regarding comfort and quality.
Amenities
7.82
Some amenities were satisfactory, but lack of items such as a fridge and insufficient vegan options noted.
Value for Money
9.28
Hotel was considered to offer great value for the price paid.
Food and Beverage
8.33
Breakfast and dining were generally praised.
Overall Experience
8.8
Overall experience was mostly positive with a few notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:43

Property Description

Prime Location in the Heart of Exeter
Located in the city centre, Leonardo Hotel Exeter is a stone's throw away from St Davids Railway Station, the historic quayside, and Exeter Cathedral. The vibrant shopping quarter at Princesshay is just a 2-minute walk, making it a convenient choice for travelers looking to explore the city.

Stylish Rooms with Modern Amenities
Experience comfort in the stylish bedrooms equipped with Dream beds, flat-screen TVs, and spacious work areas. Relax in the spacious bathrooms featuring luxurious spa toiletries, perfect for unwinding after a long day of sightseeing.

Dining and Convenience at Your Fingertips
Indulge in the international dinner menu at the contemporary restaurant or grab a quick bite at the bar offering a selection of lunch options and beverages. Additional services like dry cleaning/laundry and public parking nearby ensure a hassle-free stay.

Ready to experience the best of Exeter? Book your stay at Leonardo Hotel Exeter now!

Important information:

Car parking is available at the NCP Summerland Gate Car Park located directly opposite the main entrance of the hotel.

Any bookings of 10 rooms or more will be subject to client receiving a group contract directly from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13 per day.

Location

Guest Reviews

8.5
Based on 6878 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 8.8
M
Mark • solo_traveller • gb
9
Ideally situated with rooms you don’t want to leave.
Pros:

Its location, the fact that the rooms have baths rather than just showers, its cleanliness and that I was on the fifth floor - which was quieter than the lower floors.

Cons:

Nothing comes to mind.

2026-06-13 • via Nuitee
W
Wolfgang • couple • de
9
2026-06-12 • via Nuitee
A
Alex • couple • gb
8
2026-06-12 • via Nuitee
G
Gerald • solo_traveller • gb
7
Pros:

Staff, beds, service and general comfort.

Cons:

Faults with door lock and plumbing which meant we had to change room.
Unable to book evening meals on two occasions because space all taken by visiting groups. When we did get one we had to have a table in a noisy bar
No brown bread or marmalade at breakfast.
The hotel turned out to be a Premier Inn copy but not quite up to their standard.

2026-06-12 • via Nuitee
W
Wood • couple • gb
10
2026-06-12 • via Nuitee
D
david • couple • gb
6
Ok average hotel
Pros:

Too many

Cons:

Too many questions

2026-06-11 • via Nuitee
N
Neil • couple • gb
4
Mixed views
Pros:

Location and appearance

Cons:

No food available on the evening of our stay. No advance warning that a private function was taking place

2026-06-11 • via Nuitee
M
matthew • solo_traveller • gb
1
Rubbish!!!!
Pros:

Close to city centre

Cons:

Extremely over priced in all aspects of the hotel rooms/food/drinks

TVs are very outdated and bathrooms need updating aswell especially when your paying £120 for one night that is not good enough

I complained when i arrived got upgraded to the executive suite which was a nice gesture from the staff but the only difference was a small fridge and bigger bed and that room would of cost me £285 for one night thats bloody ridiculous I will never stay there again

2026-06-11 • via Nuitee
B
Bree • extended_group • au
10
Pros:

Clean, comfortable and great staff

2026-06-11 • via Nuitee
J
Jones • solo_traveller • gb
10
Fabulous staff and hotel
Pros:

Everything

Cons:

N/A

2026-06-11 • via Nuitee
J
john • solo_traveller • gb
8
2026-06-10 • via Nuitee
E
elizabeth • couple • gb
8
What I expected
Pros:

Location staff very friendly and helpful

Cons:

Nothing

2026-06-10 • via Nuitee
G
Geraldine • couple • gb
10
Great location for city centre with convenient car park nearby
Pros:

Great location for city centre amenities and sightseeing. Also very handy car park opposite.

Cons:

Nothing, we use this hotel frequently

2026-06-10 • via Nuitee
L
Luc • couple • be
8
Goed
Cons:

Douchegordijn ipv transparante wand

2026-06-10 • via Nuitee
J
Jo • family_with_children • gb
7
2026-06-10 • via Nuitee
S
Simon • solo_traveller • gb
7
2026-06-09 • via Nuitee
A
anita • solo_traveller • gb
10
So nice
Pros:

Excellent service at reception in particulaly

Cons:

Nothing

2026-06-09 • via Nuitee
N
Nicholas • couple • gb
9
2026-06-08 • via Nuitee
K
Karen • solo_traveller • gb
8
Pros:

The decoration throughout the hotel was really good. The staff were all very welcoming and friendly. Brekkers was particularly good

Cons:

The room was good and had a comfy bed and another single bed. It didn't seem necessary to have the single bed as that made that end of the room cramped and access to the desk to work would have been very tight

2026-06-08 • via Nuitee
F
Fokje • couple • nl
10
2026-06-08 • via Nuitee