Keio Plaza Hotel Sapporo

Hotels
8.8 (2093 reviews)
Chuo-ku Kita 5-jo Nishi 7-2-1 , Sapporo , JP
+81 11-271-0111

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location
High-quality service
Clean rooms
Good food options
Cons:
Cramped rooms
Dated facilities
Inconsistent bedding hygiene

Categories

Cleanliness
8.41
Several reviews praised the cleanliness of rooms, though some mentioned specific issues with bedding hygiene.
Service
9.18
Reviewers frequently highlighted excellent and polite service.
Location
9.32
The location was repeatedly described as excellent and convenient to major attractions and transport.
Room Quality
8.47
Room quality was noted positively, although some comments mentioned cramped room sizes.
Amenities
8.7
Standard amenities were mentioned positively, but a few specific complaints about breakfast variety were raised.
Value for Money
8.56
Some reviewers felt that prices were high relative to room quality.
Food and Beverage
9.11
Breakfast quality received high praise, particularly for variety and taste.
Overall Experience
8.68
Overall experiences were positive, with many returning guests; however, some noted dated facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:48

Property Description

Modern Accommodation with 7 Dining Options
Keio Plaza Hotel Sapporo offers a modern stay just a 5-minute walk from JR Sapporo Station. With 7 dining options to choose from, guests can indulge in a variety of culinary experiences without leaving the hotel premises.

Indoor Pool and Relaxation Facilities
Unwind and recharge at the indoor pool or sauna rooms available at the hotel. For those looking to stay active, there's also a fitness center on-site. Whether it's a refreshing swim or a soothing sauna session, guests can find their perfect relaxation spot.

Convenient Location and City Views
Situated in central Sapporo, Hotel Keio Plaza offers easy access to nearby attractions like Sapporo Clock Tower and Odori Koen Park. Guests can also enjoy stunning city views while dining at the Japanese restaurants on-site. Book now to experience the perfect blend of comfort and convenience at Keio Plaza Hotel Sapporo.

Important information:

Please note that fitness facilities such as gym, swimming pool, sauna and public bath has been closed until further notice.

Please note that the operating hours of the restaurant and club lounge may change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Location

Guest Reviews

8.8
Based on 2093 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.32
Room Quality: 8.47
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.68
T
TAKUTO • solo_traveller • jp
8
思ったより、想像以上
Pros:

シングル4つ入るのに部屋が広い。

Cons:

ユニットバスは好みが分かれる。

2026-09-19 • via Nuitee
Z
zhicheng • couple • au
8
2026-09-18 • via Nuitee
M
Megumi • couple • jp
10
2026-09-18 • via Nuitee
M
Megumi • extended_group • jp
10
2026-09-18 • via Nuitee
金蘋 • extended_group • tw
9
2026-09-17 • via Nuitee
原田 • couple • jp
9
2026-09-12 • via Nuitee
Y
Yujung • couple • tw
10
Pros:

服務熱枕，早餐優惠

Cons:

近鉄道，踓住高樓層，還會有聲音

2026-09-11 • via Nuitee
V
Vicki • couple • au
9
Great
Pros:

Clean and easily accessible from the train station

Cons:

A bit of a way from the inner city action

2026-09-10 • via Nuitee
R
Rei • extended_group • jp
10
2026-09-09 • via Nuitee
L
leonardo` • couple • us
9
2026-09-09 • via Nuitee
B
Bertram • couple • de
8
2026-09-08 • via Nuitee
S
Shuang • couple • ch
8
2026-09-08 • via Nuitee
A
Atsuko • family_with_children • jp
5
ちょっと残念。
Cons:

ラウンジを使用できる部屋でしたがラウンジでチェックインできるのは一部の人だけ。
ヒルトンでは当たり前にチェックいんできたり、朝食もラウンジで食べる事ができたので、朝食付きプランかと思いきや、朝食なしのプランでびっくりしました。
また、部屋のバスルームがユニットの3点セットだったのにはがっかりしました。
あれではビジネスホテルと同じですよね。

2026-09-08 • via Nuitee
R
RYOKO • couple • jp
2
価格は四つ星、中身はビジネスホテル以下
Pros:

特になし

Cons:

お風呂に体毛が何本か貼り付いたまま。
カビ、異臭、賃貸マンション並みの声漏れ、別室の男性のクシャミが漏れ聞こえるとは？
配管を流れる音、ラウンジがもはやファミレス。荷物の預けもセルフに‥朝食時には外国人団体客の水筒へ飲み物を入れるドリンクバーの混雑、ビュッフェでお料理を取るなりその場で食べ始める行儀の悪さにウンザリ。それらを見て見ぬふりするホールスタッフにもがっかり。もう10年前くらいからの北海道滞在の常宿に利用していましたが今回が最後の利用と決めました。数年前からこうなるであろう前兆はありましたが‥残念です。

2026-09-07 • via Nuitee
H
Huang • solo_traveller • tw
9
2026-09-03 • via Nuitee
K
Kim Chau • couple • hk
9
2026-09-03 • via Nuitee
J
Jing • couple • cn
9
2026-09-02 • via Nuitee
K
kouta • couple • jp
10
最高でした
Pros:

全てがよかったです、途中にアプリが起動しなくなったときの臨機応変な対応が素晴らしかったです。

Cons:

無いですが強いて言うならそちら都合での部屋移動だったので部屋グレードアップだけじゃなく部屋で頼んだご飯１つ無料にしてくれても…ぐらいです

2026-09-02 • via Nuitee
P
PATRICIA MARIE • family_with_children • ph
10
2026-08-30 • via Nuitee
A
Amy • couple • jp
9
2026-08-30 • via Nuitee