Holiday Inn Express San Jose Forum by IHG

Hotels
•
Holiday Inn Express
8.7 (66 reviews)
Del Centro Empresarial Forum Dos, 150 Metros Sur y 50 Metros Oeste, Pozos, San Jose, 10903 , Pozos , CR
506-2-2052100

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Facilities

Conference space
Free breakfast
Safe-deposit box at front desk
Porter/bellhop
Internet access in public areas - high speed
Meeting rooms
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
See all facilities

Review Highlights

Pros:
Great location (near restaurants, supermarkets, malls)
Friendly and helpful staff (bilingual noted)
Clean and well maintained by many guests
Good value for short/airport stays
Convenient for airport and local transport
Recommended by repeat guests
Acceptable breakfast for the segment
Cons:
Noisy/old air conditioning in some rooms
Rooms in need of renovation / some old fixtures
Limited parking availability
No fridge in room and no bottled water provided
Breakfast can be basic / limited options for some
No airport shuttle
Occasional cleanliness or maintenance issues (e.g., bathroom floor, intermittent hot water)

Categories

Cleanliness
8.2
Mostly reported as clean and well maintained by several guests, though a few noted bathroom floor cleanliness issues and isolated problems (e.g., early-morning cold shower incident).
Service
9.3
Staff repeatedly described as friendly, helpful and attentive; guests highlighted good assistance with reservations and hospitable bilingual staff.
Location
9.5
Consistently praised for prime location near restaurants, supermarkets, malls and convenient for airport transfers; many guests cited location as a major positive.
Room Quality
7.8
Mixed comments: some find rooms comfortable and clean, while others reported old/noisy A/C, tired rooms needing renovation, and poor views (wall-facing).
Amenities
7.6
Basic amenities generally available but some shortcomings noted (no fridge in rooms, no bottled water provided in room, no airport shuttle), limiting convenience for some guests.
Value for Money
9
Multiple guests described the property as clean, safe and good for short stays or budget trips near the airport — generally seen as good value.
Food and Beverage
8.4
Breakfast opinions range from 'excellent' to 'basic' or 'short in options' — overall serviceable and acceptable for the hotel's segment.
Overall Experience
9.8
Overall positive impressions with many repeat guests and recommendations; convenient, safe and well-located stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Rejuvenate and Unwind: Dive into the outdoor pool or work up a sweat at the 24-hour fitness center to rejuvenate during your stay.

Culinary Delight: Indulge your taste buds at the hotel's coffee shop/cafe and start your day right with a complimentary buffet breakfast served daily.

Convenience at Your Fingertips: Benefit from amenities like a 24-hour business center, front desk, and laundry facilities. Free self-parking, conference spaces, and meeting rooms are also available at your convenience.

Book your stay at Holiday Inn Express San Jose Forum, an IHG Hotel, for a memorable and convenient experience.

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.7
Based on 66 reviews
Cleanliness: 8.2
Service: 9.3
Location: 9.5
Room Quality: 7.8
Amenities: 7.6
Value for Money: 9
Food and Beverage: 8.4
Overall Experience: 9.8
L
Lauren
8
Pros:

Buena Ubicacion

2025-09-27 • via Nuitee
E
Emmanuel
10
Pros:

Staff attention

2025-09-21 • via Nuitee
M
Marcela
10
Excelente! Recomendado
Pros:

Excelente! Es la 4 vez que me quedo aquí. Tuve un problema con mi reserva y el hotel junto a hoteles.com me ayudaron con todo. El personal es súper amable y el desayuno es delicioso.

2025-09-10 • via Nuitee
C
Carlos
8
Pros:

Esta muy bien ubicado pero las habitaciones , podrian mejorar con el aire a mas nuevo hacen mucho ruido y mejorar el desayuno

2025-09-08 • via Nuitee
N
Nicolas
4
Pros:

Room looked straight at another building despite having an empty hotel. Bathroom floor wasn’t very clean. Hotel needs a bit of renovation. Breakfast super basic. Staff are super friendly though!

2025-08-22 • via Nuitee
D
Daniel
10
Pros:

Looks little old but in good condition, great area to stay, restaurants and super market walking distance

2025-08-22 • via Nuitee
K
Kathya • partner
10
Pros:

We play golf and live away so it was a perfect location for our propuse

2025-08-08 • via Nuitee
A
Albert • partner
8
Pros:

Property was okay, air conditioning in the room was excessively loud unable to sleep

2025-08-07 • via Nuitee
O
Octavio
10
Pros:

Desayuno excelente

2025-07-28 • via Nuitee
A
Armando • family
8
Pros:

We stood here before flying back home from spending a week in costa rica. My wife wanted a clean cheap hotel not to far from the airport for our early morning flight home. This hotel delivered it was clean and felt safe. It was about 15 minutes to our rental car company by the airport so it delivered on location. There were plenty of eating locations and a mall located about 15 mins away as well that we visited that evening. Overall we would visit this location again

2025-07-24 • via Nuitee
C
CHARLOTTE
10
Pros:

This property was very convenient for my needs. Lots of dining options within walking distance. Uber was readily available for transportation. The staff was very polite and hospitable.

2025-06-10 • via Nuitee
R
Rosa Ines Montaña
10
Pros:

Great location

2025-06-01 • via Nuitee
D
David • partner
10
Pros:

Great location

2025-06-01 • via Nuitee
D
David
10
Pros:

Muy bien recomendado

2025-05-31 • via Nuitee
N
Nisha • family
10
Pros:

Clean and well maintained property.

2025-05-29 • via Nuitee
J
Jose • partner
8
Pros:

Hay un ambiente muy fresco y acojedor, pero no ponen agua en la habitación y no hay nevera para proteger cualquier producto que se necesita durante la estadía.

2025-05-27 • via Nuitee
A
Astrid N. Negron • family_with_children
10
Pros:

Todo estuvo excelente, fuimos 17 personas y a todos nos gustó y no tuvimos inconvenientes. Lo único que encuentro un poco difícil es el estacionamiento. Teníamos 4 vehículos y el estacionamiento era muy limitado. Aún así, el personal fue muy amable y nos resolvieron. Definitivamente volveríamos.

2025-05-03 • via Nuitee
R
Ravindranath • family
10
Pros:

No airport shuttle

2025-04-27 • via Nuitee
V
Verified traveler
8
Hotel recomendable
Pros:

Excelente hotel para estadía de trabajo o estadía corta en San José

Habitación limpia, cómoda, buen desayuno y personal muy amable

Lo volveré a usar para mi próxima estadía en San José

2025-04-07 • via Nuitee
M
Michael • partner
10
Pros:

There was a street light by my window but everything else was great.

2025-04-06 • via Nuitee