Holiday Inn Pattaya by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (2020 reviews)
463/68 Pattaya Sai 1 Road, Nongprue Banglamung, Chonburi , Pattaya Central , th

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great amenities
Good overall experience
Cons:
Cleanliness issues
Discomfort in rooms
Limited food variety

Categories

Cleanliness
7.59
Multiple reviews mentioned issues with cleanliness, including pests in the room.
Service
10
Numerous positive comments about the staff being kind and helpful.
Location
9.56
Excellent location mentioned across several reviews.
Room Quality
8.6
Some positive aspects noted, but also concerns about discomfort and cleanliness.
Amenities
9.55
Great facilities including a kids club and pools.
Value for Money
8.58
Good value mentioned, but affected by cleanliness concerns.
Food and Beverage
8.54
Breakfast quality mentioned as less than ideal by some guests.
Overall Experience
9.59
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:29

Property Description

Stunning Sea Views and Luxury Comfort

1. Resort-like Amenities: Holiday Inn Pattaya offers 4 outdoor pools, a fitness centre, and the Tea Tree Spa for total relaxation.

2. Multilingual Staff and Convenient Location: With staff fluent in English, Hindi, Thai, and Chinese, guests feel at home. Located on Beach Road, the hotel is near Central Festival Pattaya Beach and offers easy access to various activities.

3. Culinary Delights and Family-Friendly Features: Indulge in diverse dining options from East Coast Kitchen to Flow deli. Family suites and a kid's club cater to guests of all ages.

Experience the perfect blend of luxury and convenience at Holiday Inn Pattaya. Book now to create unforgettable memories by the sea.

Important information:

The Bay Tower renovation is scheduled to kick off on 1 Nov 2023. The lobby and Flow Café at the Bay Tower will temporarily close starting from 7 Jan 2024. While these areas are undergoing renovation, please rest assured that our check-in and reception services will remain fully operational and available to serve you during your stay in the Bay Tower. The Executive Tower is separate from the Bay Tower; all facilities will remain fully operational without any disturbance caused by the renovation.
The Kids Club and Swimming Pool at Bay Tower are temporarily closed from 23 July 2024.

The Fitness Center at Bay Tower will be temporarily closed from 8 September 2024 onwards.

The following facilities at Executive Tower are available for your use.

Kids Club & Children’s Activities: Relocated to Level 6 of the Executive Tower.

Swimming Pool: Available on Level 6 of the Executive Tower for your relaxation.

Fitness Center: Remains operational on Level 7 of the Executive Tower.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for THB 1,530 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 2020 reviews
Cleanliness: 7.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.55
Value for Money: 8.58
Food and Beverage: 8.54
Overall Experience: 9.59
A
aljnaa solo_traveller kw
10
2026-05-22 via Nuitee
A
aljnaa solo_traveller kw
10
2026-05-22 via Nuitee
C
CHI-CHENG couple tw
8
Pros:

早餐非常貼心還讓你可以外帶一杯咖啡離開,服務人員貼心,泳池無邊際非常適合慵懶躺在那邊休息

Cons:

廁所沒有浴缸

2026-05-18 via Nuitee
S
Sami solo_traveller tr
9
2026-05-18 via Nuitee
O
Oualid solo_traveller nl
10
2026-05-17 via Nuitee
P
Parvez couple bd
7
2026-05-17 via Nuitee
C
Climber45247506648 Couples
8
Staff Service Mind
Pros:

We visited the restaurant for dinner and had a wonderful time. The location is highly convenient, the food tasted delicious, and the restaurant staff were incredibly friendly. After our meal, we walked through the hotel lobby, which is spacious and beautifully designed. We met CAP at the front desk counter, who was exceptionally nice and welcoming. He proactively shared clear details about the hotel's clearly and amenities. Even after we mentioned that we were not hotel guests, his high standard of service never changed. He even offered to sign us up for the hotel membership, which gives a 20% discount on food and beverages plus special member rates. Highly. we will return as the h hotel guest soon

2026-05-14 via Tripadvisor
_
_X6129YY Family
10
Best kids’s club!
Pros:

It’s one of the best kids’ clubs in Pattaya — highly recommended and suitable for children of all ages. There are two kids’ club zones, and the rooms are spacious and very clean. The staff take great care of the children and are extremely friendly, especially P’Hop, who played with my child for hours.

2026-05-14 via Tripadvisor
S
Sansaran couple gb
10
2026-05-13 via Nuitee
T
trJ3248KV Business
10
Recommend for corporate and business trip.
Pros:

Very impressed with the service at the Executive Club Lounge. Ms. Indy and the club lounge team always take great care of the guests with warm, attentive, and friendly service. The staff remember me and make me feel very comfortable and relaxed, even though I'm not visit very often. Every time I come back I alway receive such a warm welcome.

Executive tower is good for business peolple me. The lounge on the top floor is always good for sittings for work sometime when i don't go to office, and the breakfast was not crowded.

The atmosphere and hospitality here truly feel like coming home, and this is one of the reasons why we always want to return whenever we visit Pattaya.

2026-05-11 via Tripadvisor
9
997augiec Business
10
Amazing stay!
Pros:

I had a fantastic stay at Holiday Inn Pattaya, and what truly made the experience stand out was the excellent service from the staff.

A special mention to Natty at the executive lounge. She was incredibly welcoming and professional, always attentive and making sure guests felt comfortable and well looked after. Natty, Indy, Money, Gina and Itt’s hospitality added a special touch to my relaxing evenings and stay at this hotel.

I also would like to thank Oilly at breakfast, who took such great care of me every morning and even helping me with some Thai words. She was attentive, friendly, and always made sure we had everything we needed. Her warm service really made our mornings enjoyable.

Thank you staff for going above and beyond — they are a real credit to the hotel. Looking forward to coming back again!

2026-05-11 via Tripadvisor
O
oxyj2024 Family
10
Have a wonderful stay
Pros:

Special thanks to Khun Hob and Khun Aey from the Wellness Hour by the pool for being so friendly and welcoming, and to Khun Aom at breakfast for the excellent service and warm hospitality. The breakfast selection was extensive and delicious. Truly appreciated

2026-05-10 via Tripadvisor
N
narisaw2025 Family
10
Happy Sunday ⛅️🌿
Pros:

The executive-side breakfast restaurant is excellent with a beautiful sea view. Nong Aom provided attentive service, was always cheerful, and communicated well.

Thank you so much 🫰🩷

2026-05-09 via Tripadvisor
I
Iqbal couple pk
9
2026-05-09 via Nuitee
Y
Yuttipong family_with_children th
5
2026-05-08 via Nuitee
I
I3878AGtonye Friends getaway Bangkok
10
Memorable stay
Pros:

We decided to return to Holiday Inn Pattaya, a place we’ve enjoyed visiting for many years and once again, it did not disappoint.
The hotel lobby has been beautifully refurbished, with a fresh and modern design that creates a great first impression. Prior to arrival, we received a thoughtful call from Khun Nattaporn, who ensured all our special requests were noted a few days in advance. She also communicated with us via WhatsApp, which made everything very convenient and efficient.
We booked two rooms for a birthday celebration and were pleasantly surprised with an upgrade to the Bay Tower. It’s truly beyond our expectations. A special thank you to Khun Arisara (RDM) for making our stay so memorable. Her attention to detail and care really stood out.
Check-in and check-out were handled smoothly by Khun May and Khun Poppi, who were both professional and attentive. All of our preferences were perfectly arranged without any issues.
We had a wonderful time relaxing by the pool over both days,it was definitely one of the highlights of our stay.
Highly recommended for anyone visiting Pattaya, especially IHG members. The birthday amenities were a lovely touch and made us feel genuinely cared for. Once again, heartfelt thanks to Khun Arisara and the entire team for their excellent service and high standards.

2026-05-06 via Tripadvisor
T
Tourist23984579170 Friends getaway
10
Pattaya # 2026
Pros:

I had a wonderful stay at Holiday inn Pattaya Resort. I would like to sincerely thanks the Reception team, especially Khim , Ploy , for the warm welcome and preparing a room so I could check in early 😊 really appreciate,
A special thanks as well to Bellman Keng for assistant with my luggage’s and making I arrival smooth and comfortable.
I also appreciate the housekeeper Leang who take care of room no 2509 , room was very clean , the bed was soft and comfortable. Love the sea view from the room - it made my stay even more enjoyable. I would definitely come back again 😊:)

2026-05-05 via Tripadvisor
K
kiveny2026 Family
10
Great experience here
Pros:

Everything is great. Great service and nice place.

2026-05-03 via Tripadvisor
G
gauravaQ3445SP Business
10
Nai on splash is amazing supportive and friendly to customer
Pros:

Nai on splash, holiday Inn Patttaya is an excellent person
Awesome guy , friendly and. Supportive

2026-05-02 via Tripadvisor
N
Nomad15712838845 Family
10
Best Kids Club ever
Pros:

Best Kids Club ever. So much fun with big space.

2026-04-29 via Tripadvisor