Comfort Inn & Suites Montgomery East Carmichael Rd

Hotels
•
Comfort
7.4 (1038 reviews)
1201 Town Place Dr. , Montgomery , US
+1 334-409-9999

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Poor breakfast quality

Categories

Cleanliness
5.43
Several reviews mention dirty rooms, bed bugs, and unclean towels.
Service
8.4
The front desk is described as polite and professional despite some misunderstandings.
Location
8.44
Several reviews mention the location is central and feels safer, though some mention crime in the area.
Room Quality
7.39
Mixed sentiments on room quality; some rooms are clean, while others are noted as having issues.
Amenities
7.42
Some amenities are appreciated, but breakfast service was noted as poor.
Value for Money
7.88
Overall value reflects mixed feelings on cleanliness and amenities for the price.
Food and Beverage
6.43
Breakfast received several complaints regarding food quality and selection.
Overall Experience
7.8
Reviews vary widely, but the average aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Convenient Location
Located just 9.6 km from the city centre and a short 11 minutes' drive to the State Capitol Complex, Comfort Inn & Suites Towneplace offers a prime location for both business and leisure travelers.

Modern Amenities
Each room at Comfort Inn & Suites Towneplace is thoughtfully equipped with a microwave, small refrigerator, sitting area, work desk, and a 50-inch flat-screen TV with cable and HBO®. Enjoy the convenience and comfort of these modern amenities during your stay.

Fitness Center and Free Parking
Stay active during your trip with access to the on-site fitness centre, and take advantage of the free parking provided for all guests. Whether you're exploring the Rosa Park Museum or visiting the Maxwell Air Force Base, Comfort Inn & Suites Towneplace ensures a comfortable stay with its convenient amenities.

Experience comfort and convenience at Comfort Inn & Suites Towneplace - book now for an unforgettable stay!

Important information:

Please note that an additional charge of USD 40 per room will apply for early check-in before 15:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MGM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 1038 reviews
Cleanliness: 5.43
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.43
Overall Experience: 7.8
T
Tracy • solo_traveller • us
9
Great Stay
Pros:

Overall peaceful

Cons:

ac wasn't working in 214,but we were moved with no issues

2026-09-19 • via Nuitee
D
Darryl • couple • us
10
Good price; good stay
Pros:

Location

Cons:

No swimming pool

2026-09-17 • via Nuitee
J
Jann • solo_traveller • us
9
2026-09-15 • via Nuitee
Z
Zdzislaw • couple • us
3
2026-09-15 • via Nuitee
M
Marci • family_with_children • us
5
Cons:

Mold on the wall and ceiling in the bathroom. Bathroom sink wouldn't drain. Broken springs in mattress. Dirty floors.

2026-09-14 • via Nuitee
C
Carla • couple • us
1
Don't go here -its really dirty
Pros:

not a thing

Cons:

They way overcharged me for my pets -if the amount they charge had been posted I would not have gone there. If the room was nice or clean I wouldn't have had such an issue with it but it wasn't, I paid almost $200 for a horrible room. The floor was sticky, the tile grout was black from dirt and it was originally tan (you can tell in the corners of the floor what color it was). The window broken and the closet door broken. But the worst thing is the tub was completely clogged so after the first person took a shower the second was standing in not only their dirty water but the pervious persons dirty water up to their ankles. It was disgusting!!!! I paid almost $200.00 for a nasty room that I didn't even want to have my dogs in. The owners are obviously too cheap to put decent floor s down and fix broken things but have not problem charging crazy amounts for very good and clean pets. They also left me a used, open soap for my shower and the shower seat with black stuff all over it!

2026-09-14 • via Nuitee
I
Idley • solo_traveller • us
8
Aiming to please 🙏🏾
Pros:

Location ♥️♥️♥️

Cons:

Breakfast could have been better 🤔

2026-09-11 • via Nuitee
J
Jerry • extended_group • us
5
2026-09-11 • via Nuitee
R
Robert • solo_traveller • us
10
2026-09-10 • via Nuitee
R
Ricky • couple • us
10
A great stay
Pros:

Comfortable with good customer service

2026-09-08 • via Nuitee
C
Candice • extended_group • us
5
Meh for the price.
Pros:

The location was good.

Cons:

The front desk clerk I think the name was Khash was not courteous at all. She was very impatient with guest as well as making facial gestures and eye rolls. The rooms also were not very clean.

2026-09-08 • via Nuitee
J
Joyce • couple • us
7
2026-09-06 • via Nuitee
V
Valarie • solo_traveller • us
7
Not up to standards
Pros:

The location was ok.

Cons:

The front desk lady would not stay off her phone. Made me feel that I was interrupting her. She had an issue with providing face towel when I had 4 people in the room and she tells me only 2 towels per room. She had issue giving extra bars of soap. For the price I paid for the night, the room shower was dirty and quality was low for the $105 night. Felt ripped off.

2026-09-03 • via Nuitee
C
Carrieanne • solo_traveller • us
3
Pros:

Convenient

Cons:

Asked for towels so we can take a shower, said didn't have none until 7 a.m.
Breakfast was empty at 8 need to be restocked

2026-09-03 • via Nuitee
B
Brown • solo_traveller • us
10
2026-09-01 • via Nuitee
A
April • extended_group • us
10
2026-08-31 • via Nuitee
F
Felisha • family_with_children • us
6
2026-08-28 • via Nuitee
J
Jennifer • family_with_children • us
3
They really need to renovate the hotel and spray it
Pros:

The bed

Cons:

Roach

2026-08-27 • via Nuitee
I
Idley • solo_traveller • us
8
Okay
Pros:

Location

Cons:

Couldn't stay longer 😜

2026-08-26 • via Nuitee
S
Souza • family_with_children • us
9
2026-08-26 • via Nuitee