Sotetsu Grand Fresa Tokyo-Bay Ariake

Hotels
Sotetsu Grand Fresa
8.2 (8404 reviews)
Koto-ku Ariake 3-6-6 , Tokyo , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Room temperature control problems

Categories

Cleanliness
7.78
Some concerns were raised about the cleanliness of specific areas, particularly regarding dust accumulation.
Service
8.75
Staff consistently received praise for their helpfulness and friendliness.
Location
8.79
The hotel is conveniently located near food places and public transit, which guests appreciated.
Room Quality
7.74
Rooms were generally comfortable, but there were issues such as the air conditioning not functioning properly in some cases.
Amenities
8.27
Guests enjoyed the variety of amenities offered, especially the breakfast buffet.
Value for Money
7.73
The hotel provides good value but some guests felt that certain aspects could be improved.
Food and Beverage
8.28
The breakfast options were praised, although there were mentions of limited dining availability late in the evening.
Overall Experience
8.25
Overall, guests had a positive experience but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:22

Property Description

Indulge in Comfort and Convenience

At Sotetsu Grand Fresa Tokyo-Bay Ariake, enjoy comfortable rooms with free WiFi and stunning bay views. Convenience at Your Fingertips with an in-house convenience store, restaurant, and cafe.

Prime Location for Explorers

Located just minutes away from Kokusai Tenjjijo Station and Tokyo Big Sight, our hotel is perfect for both leisure and business travelers. Luxurious Amenities include air-conditioned rooms, flat-screen TVs, and spacious bathrooms with premium toiletries.

Unwind and Dine

Relax with in-room massage services and savor delectable cuisine at Restaurant Sosai Patio. Plus, take advantage of our complimentary shuttle to Tokyo Disneyland/Sea. Book your stay now for an unforgettable experience at Sotetsu Grand Fresa Tokyo-Bay Ariake.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

Location

Guest Reviews

8.2
Based on 8404 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 8.25
M
Matthew couple au
8
2026-05-31 via Nuitee
H
HIROKO solo_traveller jp
8
Pros:

部屋が綺麗で広く静かで ロケーションも良かった

Cons:

料金がもう少し低めだと嬉しい

2026-05-31 via Nuitee
K
KYUNG solo_traveller kr
10
2026-05-30 via Nuitee
N
Nanami family_with_children jp
9
Pros:

アメニティも充実してて、同じ建物にコンビニもあって、とても快適に過ごせました。

2026-05-30 via Nuitee
E
Elizabeth solo_traveller ca
8
Pros:

Staff were very helpful. Very close to 2 subway stations.

Cons:

I wish there were more breakfast options in the restaurant. I was pretty disappointed the day we went there. We never went again.

2026-05-30 via Nuitee
N
Natasha couple br
8
Foi um bom hotel para o que eu precisava, perto de Tokyo. Uma pena que a única opção de transporte de trem é a linha Yur
Pros:

Gostei que tem uma loja de conveniência dentro do hotel e das amenidades oferecidas no lobby.

Cons:

Sei que pelo preço e pela localização, esse é o tamanho de quarto padrão, mas achei bem apertado.

2026-05-29 via Nuitee
W
Wakana couple jp
10
2026-05-29 via Nuitee
A
Ann solo_traveller no
8
Grei beliggenhet med balkong og utsikt
2026-05-29 via Nuitee
Y
YAMATO solo_traveller jp
8
ストレスなく良い宿泊となった。
Pros:

チェックインの自動システムが良かった。
唯一の改善点として住所の入力や面倒な点、タッチパネルが使いにくい点が挙げられるが、自動システムが非常に便利だった。

Cons:

シャワーを出したときお湯の水圧が弱すぎる点。

2026-05-29 via Nuitee
J
Jinhyung solo_traveller kr
9
Pros:

위치와 빠른 체크인이 좋았습니다

Cons:

응대라고 할게 있나 싶었음

2026-05-28 via Nuitee
T
Takada solo_traveller jp
10
2026-05-28 via Nuitee
E
Eufrosina family_with_children gu
10
We stay at Sotestsu every year and are always very comfortable with our stay. TY
Pros:

It clean and convenient

2026-05-28 via Nuitee
O
Ofer extended_group il
8
מלון עסקים סביר לשהייה בטוקיו
Pros:

מלון עסקים גדול מאוד באזור שקט יחסית אך רחוק ממרכז העיר, החדר עם שתי מיטות נוח ומיטות גדולות, יש במקום חנות נוחות שמאפשרת רכישת מוצרים כולל קפה בבוקר למי שלא אוכל במלון, מעליות סבירות ללא המתנה מרובה. שני קווי רכבת קרובים למלון.

Cons:

החדר עם המיטה הזוגית המיטה קטנה ופחות נוחה

2026-05-28 via Nuitee
E
Emma extended_group fr
10
2026-05-28 via Nuitee
A
asuka solo_traveller jp
5
Pros:

駅からも近くて良かった。

Cons:

禁煙の部屋だったが部屋を出たら臭いが気になりました、部屋の中も。

2026-05-27 via Nuitee
A
ATSUKO solo_traveller jp
8
Pros:

必要なアメニティを自分で選べる

Cons:

お風呂のお湯の温度調節の所が硬くて調整に時間がかかった

2026-05-27 via Nuitee
M
Mahiro couple us
9
2026-05-27 via Nuitee
柴田 couple jp
7
良かった
Cons:

追加タオル置場にタオルが無かった

2026-05-27 via Nuitee
couple jp
6
2026-05-27 via Nuitee
R
Rushikesh family_with_children in
10
2026-05-27 via Nuitee