Sotetsu Grand Fresa Tokyo-Bay Ariake

Hotels
•
Sotetsu Grand Fresa
8.2 (8656 reviews)
Koto-ku Ariake 3-6-6 , Tokyo , jp
+81368992030

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Room temperature control problems

Categories

Cleanliness
7.78
Some concerns were raised about the cleanliness of specific areas, particularly regarding dust accumulation.
Service
8.75
Staff consistently received praise for their helpfulness and friendliness.
Location
8.79
The hotel is conveniently located near food places and public transit, which guests appreciated.
Room Quality
7.74
Rooms were generally comfortable, but there were issues such as the air conditioning not functioning properly in some cases.
Amenities
8.27
Guests enjoyed the variety of amenities offered, especially the breakfast buffet.
Value for Money
7.73
The hotel provides good value but some guests felt that certain aspects could be improved.
Food and Beverage
8.28
The breakfast options were praised, although there were mentions of limited dining availability late in the evening.
Overall Experience
8.25
Overall, guests had a positive experience but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:22

Property Description

Indulge in Comfort and Convenience

At Sotetsu Grand Fresa Tokyo-Bay Ariake, enjoy comfortable rooms with free WiFi and stunning bay views. Convenience at Your Fingertips with an in-house convenience store, restaurant, and cafe.

Prime Location for Explorers

Located just minutes away from Kokusai Tenjjijo Station and Tokyo Big Sight, our hotel is perfect for both leisure and business travelers. Luxurious Amenities include air-conditioned rooms, flat-screen TVs, and spacious bathrooms with premium toiletries.

Unwind and Dine

Relax with in-room massage services and savor delectable cuisine at Restaurant Sosai Patio. Plus, take advantage of our complimentary shuttle to Tokyo Disneyland/Sea. Book your stay now for an unforgettable experience at Sotetsu Grand Fresa Tokyo-Bay Ariake.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

Location

Guest Reviews

8.2
Based on 8656 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 8.25
D
DE LA ROSA • extended_group • jp
8
2026-07-04 • via Nuitee
H
Hùng • solo_traveller • vn
9
2026-07-04 • via Nuitee
S
SHINDO • couple • jp
9
2026-07-04 • via Nuitee
R
Ruri • solo_traveller • jp
9
2026-07-04 • via Nuitee
Y
Yuka • solo_traveller • jp
6
東京ビッグサイトに近くて便利
Pros:

禁煙で頼んだのに、タバコの臭いのする部屋だったが、すぐに変更してくれたところ

Cons:

禁煙で頼んだのに、タバコの臭いの部屋に案内されたところ
新しい部屋に案内するとのことで、スタッフと一緒に行ったが、私が大荷物をもつなか、スタッフはとくに手伝わなかったところ

2026-07-03 • via Nuitee
A
ANABELMRUIZ • solo_traveller • es
10
Buen hotel en zona tranquila pero cerca de todo
Pros:

La ubicación cerca de todo pero en zona tranquila, la habitación era amplia y limpia con mil amenities, supermercado 24 horas en la segunda planta, bus gratis a Disney...todo la verdad

Cons:

Por poner una pega..q no te den opción a hacer antes el checking porque después de 15 horas de vuelo llegar allí a las 9 de la mañana y tener q esperar a las 15 para hacer el checking se hace un poco cuesta arriba.

2026-07-03 • via Nuitee
R
Rachel • couple • us
9
2026-07-02 • via Nuitee
E
ELIZA • solo_traveller • us
10
Pros:

Próximo ao metro e comodidade do transfer para Haneda.
Superou as expectativas, com certeza retornaremos.

Cons:

N/A

2026-07-02 • via Nuitee
A
Anouk • couple • fr
9
Bien
Pros:

La propreté, le service.

Cons:

La localisation et la taille de la chambre !

2026-07-02 • via Nuitee
J
Jennifer • solo_traveller • us
9
2026-07-02 • via Nuitee
L
Laura • extended_group • it
8
2026-07-02 • via Nuitee
S
Seungmin • solo_traveller • kr
6
밥 쿠폰 잘 확인 하세요
Cons:

돈 주고 조식 쿠폰 2개 받았는데, 날짜별로 써야하는줄 모르고 첫날에 다음날꺼 썻는데, 확인도 안하길래 그런갑다하고 다음날 가니 전날꺼라도 안된다고해서 밥 못먹고 돈만 날림

나는 이틀치 지불했는데, 쿠폰 잘못 낸건 실수지만 잘못 입장시킨 받는건 낼름 받고 책임은 호텔이 져야지 왜 그걸 내가 책임 지는지, 검표를 제대로 하던가

2026-07-02 • via Nuitee
G
Gabriel • couple • se
10
Would stay there again. I was overall satisfied
Cons:

The bedroom was dusty even after the staff cleaned.

2026-07-02 • via Nuitee
S
saizadri • solo_traveller • es
10
Pros:

Buen situado para ir al aeropuerto de haneda, la zona es muy tranquila y el desayuno buffet

Cons:

Todo bien

2026-07-01 • via Nuitee
T
TOKIZO • solo_traveller • jp
7
2026-07-01 • via Nuitee
M
Marcos • solo_traveller • br
10
2026-07-01 • via Nuitee
H
Haptism • solo_traveller • fr
10
Pros:

Le personnel au ptit soin . Très compétent. Un grand merci a l'hôtesse qui a fait nos papier pour le transfer de bagage.

Cons:

La météo

2026-07-01 • via Nuitee
K
Kuo Hua • solo_traveller • tw
8
Pros:

交通方便

Cons:

沒有

2026-06-30 • via Nuitee
すずりん＠武蔵の国 • solo_traveller • jp
4
2026-06-30 • via Nuitee
L
Lilach • solo_traveller • il
10
2026-06-30 • via Nuitee